Sharp Paintworx

The work itself was fine. The issue with this is company is communication. After agreeing to proceed, sent several emails with no response, owner said he preferred phone, so went to texts or calls. That worked okay, for a time. Once the work was done, Landon came by to review the job, saw a couple spots he said he'd be back to touch up and he would stop by. Nothing. Two weeks later, texted asking if he was still coming. Nothing. Gave up. About a month later, I reached out about a hole in our soffit, and asked if he'd give us a quote. Heard back then, asked if we were available the next day; we were not, and gave him several days we were. Nothing ; That was almost two weeks ago. Moving on. Again the work itself was fine, but have better things to do than wait around for responses from a company that's supposed to want to want to do work for us for agreed upon pricing.

So, communication was good from the beginning and job was done within a week for an exterior paint job on our home. About 6 months after the job was done, we noticed lots of paint chipped on the chimney. Literally and not even lying we reached out 10x and were told they would come fix it. Despite promises over and over they never came through and in the end they started not replying to emails and returning phone calls. Do the job right or come fix it. Have some integrity if you say you are going to.

Tony and his team did an incredible job on our house from the initial meeting to the color selection with Barb to finally the actual painting. We were very impressed by the actual team as well, particularly given their need to use 30 ft ladders in 90 degree heat. I highly recommend Sharp Paintwork to anyone.

I want to add to my wife's (Josephine M.) reviews of Sharp Paintworx (aka Landon Barnard & Tony Chessey). What started off as a smooth and friendly relationship soon became mucked up by Landon and Tony's horrible communication and lack of follow-through. We used Sharp Paintworx for painting our first house and then again to work on the master bath and to paint the exterior of our new home. Both projects went smoothly enough; we were happy with the outcome. We really felt we had a good start to our client/contractor relationship. When we began our kitchen renovation on our new home, Landon made it seem like it would be a quick process - "three months, worst-case scenario" - and we would be his only clients at the time. We were excited. We trusted him. We had been planning this reno with him since June 2021. Once we went over some numbers and had everything ordered (or so we thought), Landon had his guys start the demo in December 2021. Everything seemed to be going great until no workers showed up, without an explanation. This went on for close to three weeks. No workers, no communication. Mind you, we were living in our house during the demo so we were at the mercy of the project. This was also around the time when Landon started to become unresponsive to my texts, emails and phone calls. I tried calling and texting him every other day during those three weeks. Nothing. When I finally got in touch with him I found out that he had been out of town and put his partner Tony in charge. Tony never called me during this period. Landon apologized for the delay but I still can't get over the major lack of communication between partners in this company. Another example of poor communication was when I was supposed to meet Landon at the countertop store on a Saturday. I had moved some things around so I could block that afternoon off but when I was about to leave to meet him, I looked up the directions and saw that the store closed at noon on Saturdays. Landon had no idea. Again, lack of professionalism and more time wasted. I also once overheard Tony on the phone with another customer when he was at our house. This other customer was experiencing many of the same difficulties, but we were early enough in the reno that we kind of laughed it off thinking it would never happen to us. I overheard her asking where Landon was and why he wouldn't return her phone calls. There were other instances where Landon and Tony would speak poorly of other customers, which I thought was really unprofessional but I think we were still in a good standing relationship at this point and they felt comfortable enough to share this information. There were levels of unprofessionalism that now, looking back, were major red flags all along. I can't tell you how many times I would text Landon and he would text back that he would call me back but never did. Things really started to fall apart in February 2022. Landon made countless promises to get things done by a certain time (flooring, cabinets, tile) then the crew wouldn't show up for a day or two and the project just kept getting pushed back. Again, I would call or text and either not get a response or he would say that the guys would be there tomorrow or the next day to bang it out. I got accustomed to Landon's empty promises, so I began to go directly through Felix (the project manager on site) with any questions. In the final weeks (or what we thought were the final weeks), Felix and his crew stepped it up and began finishing the project at a pace more on par with what was promised to us to begin with. And honestly, it wasn't the pace - we understand that projects can get delayed; it was the lack of communication. It was neglectful. As we neared the end of the reno, we compiled a punch list and walked through fixing and checking off those items. There were two remaining tasks - to adjust our second electric box (made on a gentleman's agreement so it wasn't it our contract but still...) and to install an in-cabinet range hood/vent above our stove. That project is still pending today. Nevermind the electric box - we understand that wasn't part of our contract, even though they said they would fix it. But the hood? That was part of the project! Initially, we were hesitant to pay the final invoice before the vent was installed because we were worried we wouldn't hear from Landon again. I told him this over the phone and in an email. Landon threatened to get a lawyer involved because we couldn't withhold the money. He also gave us a "discount" for our troubles - and I put the word "discount" in quotations because his estimates were always a bit...fluid to begin with. We took it in good faith that they would come out and finish the final piece so we cut the final check and Tony picked it up that week. That was April 2022. After that - silence. After many attempts of my own to connect with Landon or Tony, Josephine left a negative review earlier this month (June 2022). Tony called her back because he said he saw the review. She and Tony coordinated a date for the final step. He said the crew would be out to install the vent Tuesday, June 21, 2022. The morning of, I get a text from Landon stating "Once a customer has submitted negative reviews online, our transactions are complete. I see the reviews still remain so don't expect us this morning, once all the reviews come down we can schedule a day to install the vent." Prior to that text, I had not heard from Landon since Thursday, May 19, 2022 when he texted me that he had the replacement range hood and that his crew would be out early next week to install it. Our experience could have been a good thing - we are generally happy with the outcome! - but it went horribly wrong all because of their lack of communication and client management. Overall, I would caution anyone before getting in too deep with Landon Barnard - the communication and lack of follow-through were extremely unprofessional.

For painting, this company is fine. But if you get into a construction project with them - buyer beware! Landon is the most allusive, unresponsive "professional" with which we have ever worked. It is appalling. And I'm using the present tense because we are still stuck trying to get them to finish a job! With two more fairly large items (a stove vent installation and an electrical box rework) still on our punch list, we are three months past when we paid them and when he PROMISED they would get the work done. They have not responded to phone calls, texts, or emails. We now have to seek legal action in order to finish this project. Felix and his team did great work - we're happy with the outcome - but it is tainted with the terribly unprofessional, awful, and unfinished experience we've had otherwise. This company has been taken to task by other entities, as we have found during our research now that we're pulling our case together. I wish we would have done our research ahead of time. We used them for painting our house and they did a good job, but we should have held them more accountable from the get-go. Unless you want to roll the dice and take a chance with possibly not having your project finished, I would recommend looking elsewhere for a company to tackle your home renovation project. What could have been a good, clean process was mucked up by a lack of communication and follow-through. It's incredibly unfortunate and, honestly, I'm still shocked by it.

Incredible! We were so impressed with Tony and his team. They were professional and finished the job quickly. They communicated well and gave our house a huge transformation. We will hire them again for any painting needs.

The entire process from bid to completion was easy and professional. Tony answered all of my questions and quickly got back to me with a clear detailed estimate. Once work began, the entire crew was professional and paid close attention to detail. Once complete, the house was left clean and looking amazing with the new paint colors and drywall work. I'd highly recommend Sharp Paintworx for any painting or drywall needs.

Professional, great work, timely fashion.

The price was amazing and the job was completed quickly and done well! Our 100 year old home looks brand new! I would definitely hire them again in the future.

I never received an estimate after sending numerous follow up emails and text messages. I waited over 2 weeks and finally gave up in ever hearing back. I even asked if our job was too small and just wanted to know the status. Beware, if your job is not huge, this may not be the right company.

We were extremely pleased with the bidding process, samples selection, planning, execution and overall quality and professionalism. The painters were all very considerate, worked extremely hard, did a high quality job, and cleaned up after themselves at the end of each day. When the job was over, we received a full walk-through, as well as a full can of paint to do touch-ups in the future. We would definitely use them again and would highly recommend them. We’ve received positive comments from several neighbors, some of whom have asked for us to pass along the contact info for Sharp Paintworx.

He showed up on time and took all his necessary measurements. wasted over an hour of my time and never did send an estimate. Would not consider him ever again.

The work was performed very well by a professional crew

We could not be more pleased with Landon, Tony and the crew. They were quick to come out and quote, quick to fit us in, and quick to finish the job - staying late to make sure they finished on schedule. They were meticulous with the wall repairs... amazing to see how many little nicks and dings they could find and repair, and the quality of the painting was more than we could have hoped for. We plan to hire them to paint our old house we plan to sell!

This is a FANTASTIC team. They are professional and approachable, efficient and creative. When you do a remodel, you have people in your house all of the time and everyone on the team was respectful and pleasant. I appreciated their craftsmanship and demeanor. We hope to hire them for any and all future projects. I feel like we have a completely different home. Job well done.

The end result was OK, but not great. Sharp apparently subcontracted our job to one of their competitors, which turned out to be one of the other contractors we had gotten a quote from whose price was significantly higher. Coincidence, or collusion? Scheduling was a nightmare. We had been given the impression that the work would be done over two days. The reality was that our job, which was a relatively small one, was done when it fit into their schedule of other jobs, which ended up being more than a week. That might have been OK if they would have communicated when they were coming each time, but communication was almost non-existent. We didn't know from day to day if anyone was coming, or when.

After receiving quotes from multiple professional painters, we decided on Landon and his team at Sharp Paintworx – one of the best home remolding decisions we have made. Our project was large, entire interior of the home, including all the trim/mill work, and banisters, Landon and Sharp Paintworx not only did an amazing job, they did so on time, within budget, and in a very professional manner. Our questions were answered timely, our house remained clean, and we couldn’t be more pleased with the results. We will be hiring Landon and Sharp Paintworx for future work on our house as well as other properties and have referred him to our friends and family.

The most amazing con man you will meet, Brandon Barnard. The references appear amazing, however after you agree to use him almost every fear of having a bad contractor come to life. 1. He claims to be an owner of APEX roofing with a woman (Diane Gabbard) who is non existent and never returned a call or email. 2. All paper work is on Sharp Paint Workx stationary. 3. He showed up with no plan or communication to our beautiful home in Terrace Park. WOW, did he do an amzing con job of lip service on all the details of how he was different etc--- Imagine hearing 5 guys swinging from ropes on a rooftop and the owner of the company does not tell you, reply to any emails, phone calls etc--- 4. He did EXACTLY the opposite of the agreement and we had to talk with his subcontracted crew who had no idea of his agreement. 5. After more than 5 hours he finally called back, acknowledged that he knew all the work was being completed wrong-- but then proceed to "TELL US TO DONT WORRY, HE WILL FIX IT LATER ITS HIS JOB NOT OURS"...... LOL!!! 6. The roof project was started on a day with heavy rain forecasted and the crew had no tarps or preparation. 7. Again, after calls and emails and the involvement of my attorney Landon Barnard was immediately removed from our jobsite. 8. The owner Landon Barnard is argumentative, unprofessional, con man that I would suggest you do not do business with ever......but he certainly is a charmer :)......wow! This is so disheartening that after a promise verbally and in written form a company can be so disruptive to doing something so simple--- do as agreed and you promise. The results are a mess. Rain damage and other things yet to be determined.

This project was a home run and I would definitely hire them again. I interviewed about eight contractors for this job. Sharp's price was competitive, and the project manager, Landon, gave me references to several nearby projects to look at. After I selected Sharp, Landon dropped off samples of both shingles and paint colors a week or two in advance of our target start date, and helped us hone in on the best choice. The weather pushed the start date back a little bit, but I knew that was a possibility and they communicated clearly with me on the front end about it. They arrived when they said they would. They worked quickly to remove the old shingles and replaced them with the new ones -- about three days of work. They then removed damaged cedar siding boards and replaced them with new, freshly primed boards. They painted quickly and efficiently, double-coating the entire house over the course of about a week. They completed the job by adding a coat of stain and two coats of poly to each of my three wood exterior doors and the wood porch ceiling. Throughout the project I received regular calls or texts from the project manager and regular on-site updates from the crew foreman. We really could not be more pleased with the finished product. I would not hesitate to hire them again and they have my unqualified recommendation.

I’d like to sing the praises of Landon Barnard and his company Sharp Paintworx. They did both my interior and exterior painting on my new home and they did an amazing job. I couldn’t be happier with their work, the speed in which the job was done and how great the crew was.

Excellent work! Very fast and efficient with great attention to detail.

The crew did an excellent and very detailed job. I had very few requests/questions through the process because the crew was so thorough. Very clean and professional. I will request a couple touch ups in the spring as some winter contraction has happened on the vinyl siding and slivers of the old color has surfaced in a few spots. Overall, excellent work and would hire again.

Sharp Paintworx painted my exterior trim and aluminum siding (the entire house is sided.) Their work was outstanding - it looks like a brand new house. The painters were very professional, never left a mess and did a first-rate job. They were able to repair areas of trim that had rotted and that looks very professional. There were a couple of minor communication problems, but nothing that would prevent me from highly recommending them. I would definitely use them again.

Terrible. Throughout the process communication was poor. We were told once the crew started they would be here till they finished. Close to the end they didn’t show up for 3 days. At the end they agreed to do some cleanup from the previous painters on the window glass and trim. After being paid and many promises they never showed up. We filed a complaint with the BBB and they lied and said it would damage the windows. NEVER USE THEM!!!

They were not only one of the best quotes they were the most professional and approachable to work with. Landon was excited to do the job, even though it was a small project, as far as house painting goes. I would definitely recommend them and their work, although I will post updates as the years go on and we see how the paint job holds up through Cincinnati's seasons.