RWT Windows is owner-operated and has been servicing Cincinnati and its surrounding communities since 1976. The owner, Ric Thress, personally oversees every installation along with his crew. Because Ric is at every installation, you can be assured that all your needs specified at the time your estimate was given, will be carried out fully during the installation. Also, since you are dealing with the owner, estimator and installer all in one person, you benefit by receiving lower prices. 4 employees. No subs. Cost is determined by the job. Additional contact name - Kelly Johnson. Additional DBA - Replacement Window Technicians. Award winning. Additional email - mrwtwdw@cinci.rr.com.
Business highlights
49 years of trusted experience
Services we offer
Sales & installation of replacement windows, storm windows, patio doors, entry doors, and storm doors.
Services we don't offer
We do not repair windows or doors that we did not sell and install
Thank you for taking the time to give us a positive review!
Scott B.
08/2017
5.0
replacement windows
+ -1 more
Job went very smoothly.
Description of Work: Smaller eplacement window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
Response from RWT Windows Plus
Thank you for your review and trusting us with your window replacement needs!
FRANK M.
05/2017
5.0
replacement windows
+ -1 more
Did a great job!
Description of Work: Replaced windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from RWT Windows Plus
[Member Name Removed], Thank you for your review and business. We truly appreciate it. If you ever need anything in the future let us know.
Carl E.
02/2017
5.0
replacement windows
+ -1 more
Installation was smooth and quick.
Description of Work: New replacement windows.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen S.
11/2016
5.0
replacement windows
+ -1 more
.
Description of Work: Installed my windows
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric R.
03/2016
4.0
replacement windows
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
Response from RWT Windows Plus
Thank you for your review, but after speaking with you I believe you may have my company mixed up with another company. You mentioned that my “spiel” was too long. Typically I go in and find out what the customer’s needs are and I provide a price. I offer a no pressure, no hassle quote. I'm sorry to hear you feel that our response time was not quick enough, but it is made known up front that we are on a first come, first served basis.
Lisa B.
02/2016
5.0
replacement windows
+ -1 more
unknown
Description of Work: This was the second time RWT has replaced windows in my home. The service was performed in connection with a bathroom remodel that required tempered windows to meet the building code. | |My general contractor was so impressed with their professionalism and the quality of the windows that he asked for their contact information. | |I will definitely use them again as I continue to replace my existing drafty old windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Geneva H.
07/2015
5.0
replacement windows
+ -1 more
unknown
Description of Work: A full glass exterior front door was placed on the front of house and a window placed in bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Amy M.
05/2015
5.0
glass repair
+ -1 more
.
Description of Work: They replaced my storm windows.
Rating Category
Rating out of 5
Yes, I recommend this pro
Z S.
03/2015
5.0
replacement windows
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,800
Karen W.
01/2015
4.0
replacement windows
+ -1 more
unknown
Description of Work: I don't know a great deal about windows. The price was great and the style of window looked okay. They arrived on time once the appointment was scheduled. They were very professional and cleaned the area upon completion. Installation went smoothly. Exterior view very nice. Interior view - looks good. I have questions about details on the installation but have not had a chance to call. Overall, the experience was great. A little longer wait than anticipated from the time of the order.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,475
Lawrence L.
12/2014
5.0
replacement windows
+ -1 more
unknown
Description of Work: Installed 7 windows. Excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
JEFF K.
08/2007
5.0
replacement windows
+ -1 more
Ric and Mary were fantastic to work with from the time I called to set the appointment to the day Ric and his crew packed up their gear and finished the job. I would highly recommend this family owned company due to the personal care they invest in the job they complete. Ric gave me an estimate and four weeks later his crew, including himself, installed all thirty windows within two to three days as promised. Ric and Mary are very professional and do great work. I will definitely use them again when/if needed.
Description of Work: Ric replaced twenty-nine double hung windows and one glass block window in the multi-family dwelling I own. He also raised the height on two kitchen windows to make them more usable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,200
BOB A.
07/2007
5.0
replacement windows
+ -1 more
I still don't have the leak fixed but RWT did all they could.
Description of Work: I say work was done because Rick spent an hour trying to solve my problem and tried not to sell me a window. I have a leak in the house which I and others thought was due to poor window installation. Rick came over to give me a quote to replace the window. After spending an hour pouring water here and there, and taking the window apart as much as he could: He said I think the probability that the window is the problem is 20%. He even showed me a model window to explain why the window was probably not the issue. It is nice to talk to people like RWT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim F.
05/2007
5.0
replacement windows
+ -1 more
He had done work for us before. They're a husband and wife team. Very direct, honest and high quality work.
Description of Work: We have a window leaking in the bathroom, and I wanted to have it replaced. I called and got a quote over the phone and made an appointment. He came out to measure it and when he saw that the glass was all that needed replacing he suggested that I could have half of the glass replaced in the window for much cheaper by giving me a referral.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
C B.
05/2007
5.0
replacement windows
+ -1 more
Rick is the owner of RWT and he gave us the estimate. He brought a window to show us and we were impressed with his presentation and were happy with the price. They installed the windows about 5 or 6 weeks after we placed the order, just as Rick estimated. It took 2 days to complete the job, also as they estimated. Rick was part of the installation team because one of his employees had hurt his hand (nothing like having the owner of the company on site and working). They did a great job and we love our new windows. One of the best things about RWT was they cleaned up after themselves and they left the job with our house looking better than when they arrived. They covered the furniture, laid runners on the carpet and floors where they were working, they picked up all the debris and the windows were clean and sparkley when they were done. We are very happy with their job and the windows and would use them again in a minute. We would recommend them to our friends and neighbors.
Description of Work: We replaced all of our windows (15 total; 12 double hung, 2 picture windows and 1 awning window) with alside ("ultimate 2000") vinyl double pane windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
DOUG H.
11/2006
5.0
replacement windows
+ -1 more
It was a fantastic experience. The owner, Ric, came out for the quote, and there was absolutely no pressure to buy from him. The windows he uses are top quality and are very similar to Gilkey Window but cost much less! Ric responded quickly to my phone calls and answered all questions patiently and thoroughly. Ric told us they were 10-12 weeks out for installation and installed in 10 weeks. RWT was definitely worth the wait. They don't use subs, the owner was on site the entire time, the crew was very professional, they covered all items to avoid getting them dusty, cleaned up, and I wanted to hire the woman who cleaned the windows to come back monthly!! These windows were for my employers house, and Ric and his crew made me look good for choosing them! I would definitely recommend them and use them in my own home!
Description of Work: They replaced 10 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
HEATHER W.
09/2006
5.0
doors, replacement windows
+ 0 more
My experience was fantastic. The quote was reasonable, the work was performed on time and the windows and door look great. Ric and his team are courteous and polite. They did everything he promised, arriving on time and were very careful about the clean-up. I would gladly have them do another project for me.
Description of Work: RWT replaced 15 windows and a door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
CHRISTOPHER P.
06/2006
5.0
replacement windows
+ -1 more
He was very polite and returned our calls quickly. We were able to contact him easily. He gave us an estimate immediately. Very professional.
Description of Work: Ric came out to give us an estimate on replacing the windows in our home.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RANDY W.
04/2006
5.0
replacement windows
+ -1 more
I had 5 companies come out and they were by far the best price. Everything is great about them. One window was cracked and they even came out and replaced it at no additional charge.
Description of Work: Installed all new windows( 6 windows, a large picture window and 2 sliding glass doors) in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
JUDITH B.
03/2006
5.0
replacement windows
+ -1 more
It is my opinion that this company has to be one of, if not the best replacement window company in the tri state area. There was no pressure exerted by the owner for me to purchase windows or sign any kind of contract at the first visit (which was a big problem with other replacement window companies that I consulted). Each window was made to the exact measurements needed (other companies had stock window sizes which would have necessitated wood/siding work on the outside of my unit in order for the windows to fit). The installation process was painless, workers arrived on time and the owner was on-site to supervise. The job was done exactly as contracted for. While not the cheapest price-wise, the quality of the product and professionalism of the owner and workmen, made the extra cost well worth it.
Description of Work: I had them do installation of replacement windows for my 18 year old condominium/townhouse.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
DOUG D.
02/2006
5.0
replacement windows
+ -1 more
RWT was great. Ric, the owner, came on to my house twice to help my wife and I make a decision on replacement windows. Our home is 75 years old and had the original leaded glass windows...we were hesitant to replace them with vinyl windows, but Ric convinced us. They look great and have performed wonderfully. The price was all-inclusive and much lower than prices from competitors (we priced with Permaview as well). Ric was patient, punctual, responsive, and professional during the sales and installation process. RWT does not use contractors and Ric was onsite each day. Making the decision to replace our windows was a little nerve wracking. We moved in earlier in the year and had repainted the house inside and out, as well as purchased a lot of new furniture. RWT took great care during the installation and thoroughly cleaned everything (including the windows) before they left. I would definitely recommend RWT.
Description of Work: Replaced 15 old leaded glass windows with new vinyl windows. Also removed old storm windows. Took less than 2 full days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
TODD M.
11/2003
5.0
replacement windows
+ -1 more
GREAT COMPANY BASED ON PROFESSIONALISM. SHOWED UP ON TIME, GAVE GOOD ESTIMATE WITH HONEST PRICE. REGRETFULLY OUR GENERAL GAVE BETTER PRICE (1/2 THE COST) FOR SIMILAR WINDOWS. WE ARE VERY UNHAPPY WITH OUR GENERAL CONTRACTORS INSTALLATION! WISH WE WOULD HAVE STUCK WITH RWT WINDOWS.
Description of Work: ESTIMATE GIVEN ON TIME AND GOOD PRICE FOR 33 REPLACEMENT WINDOWS IN 1908 HOUSE. VERY COURTEOUS AND KNOWLEDGEABLE ABOUT HIS PRODUCT AND THE HOMES CONSTRUCTION AND NEEDS.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from RWT Windows Plus
unknown
KAREN & LEONARD L.
03/2003
5.0
replacement windows
+ -1 more
HES KNOWLEDGEABLE AND VISITED A COUPLE TIMES TO ANSWER OUR QUESTIONS BEFORE WE HIRED HIM. HES VERY GOOD ABOUT RESPONDING TO NOT ONLY PHONE MESSAGES BUT WE HAD ONE PROBLEM THAT HE ADDRESSED RIGHT AWAY TOO.
Description of Work: THEY REPLACED 10 WINDOWS AND THE FRONT ENTRY DOOR.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
TONI W.
08/2001
5.0
replacement windows
+ -1 more
WE WERE EXTREMELY IMPRESSED WITH THE PROFESSIONALISM OF THIS COMPANY. WE OBTAINED SEVERAL ESTIMATES AND FOUND THEIRS TO BE VERY FAIR. WE ARE VERY PLEASED WITH THE PRICE, WORKMANSHIP, AND THE WAY THEY CONDUCT THEIR BUSINESS.
Description of Work: WHOLE HOUSE VINYL WINDOWS REPLACEMENT
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors
FAQ
RWT Windows Plus is currently rated 5 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 1:30 PM
RWT Windows Plus accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, RWT Windows Plus offers free project estimates.
Yes, RWT Windows Plus offers eco-friendly accreditations.
No, RWT Windows Plus does not offer a senior discount.
No, RWT Windows Plus does not offer emergency services.
Yes, RWT Windows Plus offers warranties.
RWT Windows Plus offers the following services: Sales & installation of replacement windows, storm windows, patio doors, entry doors, and storm doors.
We do not repair windows or doors that we did not sell and install