Reading Heating & Air Conditioning

It was fine and all good. I would say they're in high end price but overall it was a good job.

They are prompt. They have high quality knowledge and performance. Tim came before when I had my AC serviced in the year.

No resolution. Troubleshooting skills poor. I had to prompt experienced been-in-the-business many years repairman to check various items as it is an intermittent problem. He made no attempt to determine what exactly was wrong, wanted to see it happen. The furnace would not turn off when reaches set temperature. My guess was the controller, which has a manufacturer diagnostic device. Repairman didn't seem to be familiar with the control or diagnostic device. There are only so many things (on the furnace) which this could have been. Through the use of an advanced multimeter & talking to experienced HVAC friend, we determined that it was the relay. The owner of furnace is aged & has leukemia & we needed a solution urgently (& this was impressed upon repairman), which we did not get from this provider.

pretty good

Excellent. The technician was very professional and dedicated. He performed an excellent job. Honesty was key to this. He could have sold me anything, but he was great, explaining to me what needed to be done.

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The project went very well. Very happy with the results

One of their prime things is they respond right away. They respond, diagnose, and fix. The workers are very professional and informative.

Excellent.

They came out quickly, did the job good.

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The tech was very knowledgeable when diagnosing the problem. The installers did a fantastic job.

They did good work. I would recommend them.

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Alex, the technician, spent 4 hours working on my A/C unit which wasn't cooling. He spent at least 2 hours outside in the 90+ temperature cleaning all the accumulated debris from the unit. I can't say enough to express my gratitude for his efforts!

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AC wasn't cooling... purchased one of their diagnostic deals on Monday evening and had a message waiting for me on Tuesday morning telling me they would call me that day!  Was able to schedule service exactly when I needed it, no runaround.  Jeff called before he got here (as promised) and arrived right on time.  Explained the problem and several options.  Luckily just needed a little freon. Within 30 minutes, I'm back up and running quickly and at a reasonable price. I work for one of the largest corporations in the world, but I make it a point to support local, small businesses whenever I can, and this is exactly the reason why. I couldn't have asked for a nicer guy to come over and explain what was wrong. 
The $232 includes the $89 that I paid for the diagnostic.  And was able to their 25% off coupon for Angie's List members!  
Will definitely be adding them to my favorites, and recommending them to friends and family.

I called the day before and was able to get an appointment the next morning.  Jeff was prompt and got right to work.  While cleaning the system, he quickly assessed that the system's freon level was a little low (about a pound).  This meant there was a small leak in the system and was the reason for the evaporator coil to sometimes begin to ice up.  Jeff gave me my options for my 16 year old HVAC unit.  Due to the age of my unit, I decided to go with the stop leak instead of paying to find the actual leak.  The stop leak and freon were added quickly, and Jeff said we needed to let the system run continuously for an hour.  I was worried because the temperature in the house was not going down and was staying at 77.  He assured me that the temperature would go down in the next hour.  And, sure enough about 30 minutes after he left, the temperature started going down.  Now our system is working perfectly and keeping our house cool once again.  Thanks, Reading Heating and Air!!

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