H H Gregg - Western Hills

I have yet to get a response to my calls and its been almost a year so I now need help. I am very allergic to the mold that now grows in the subflooring...see story details above. After the initial flooding, the personal injuries we planned to resolve this on our own if possible. But when I went back to the store, retold what had happened, the manager said he would help us and give us a 'good deal' on a new ?SET! I only needed the washer replaced as the warranty we purchased. In frustration we purchased a washer but it would not fit with the older dryer so we HAD to buy a dryer so the height was the same, with my new physical limits I can only use my left arm, this has caused lots of personal challenges.

After getting what he said was the very best price for our ordeal, we found they had it on sale in the next few weeks for a lot less and then later, even less. We feel we were taken advantage of. We trusted what he said, so now we even paid more for the replacement than we should have paid. They were not honest with us and now I am unable to fully care for the new son we adopted nor care for my home without my daily helper at $75/day. My husband works for the Sheriff and took a huge paycut with the recent layoffs, we have two children in college with loans now coming due so we would greatly appreciate assistance resolving this difficult situation.

if they would refund us the cost of the new set since they said they WOULD replace it under the warranty
if they would reimburse us to repair the damages done by the flooding, my out of pocket expenses resulting from their neglect to address the issue for so long.

My LG refrigerator went out & it was under a 1 year warranty. My food spoiled, and I was forced to eat all my meals out as a result. The LG company took over 4 weeks to resolve the issue. I contacted H H Gregg for assistance in dealing with the mfg, and I was provided no assistance whatsover. I also asked if they would provide me a loaner until LG could decide if they were going to fix or replace, I was told no. They want to sell you the merchandise, but they could care less when it goes out.