"Thank you very kindly for the opportunity to assist your family with this project. It was a pleasure working with you! Thank you for the kind words as well about your experience. They will be shared with the team that worked with you! All the best to you and your family!"

"Thank you for your thoughts on Cullen Electric. I am glad to see we met your expectations and thank you personally for your business! Andy C"

"Thank you for sharing your thoughts on your experience with Cullen Electric. LED's are the greatest lighting invention since the original Edison lamp from the 1800's. Efficient to the point they are almost free to operate! Thanks for your business!"

"Thank you very much for taking the time to share your experience with Cullen Electric on Angi! We appreciate the kind words and they will definitely be shared with the techs that were at your home. We appreciate your business and look forward to working with you again in the future! Andy C"

"Thank you for taking the time to share your thoughts on Angie's List. It was a pleasure working with you and we appreciate your business very much!"

"Thank you for sharing your thoughts here on Angie's List. You did in fact have service shortcomings on your original installation. That was recognized, accepted, and is why a different team was dispatched to your home the following day and corrected those items to your satisfaction. It was also the reason we dispatched our Ops Manager to repair the manufacturer's issue shown in the picture you provided. The manufacturing defect with the light pole you provided was fixed the first time the Ops Manager was sent out to investigate the problem. The fact it survived a severe thunderstorm with 80 mile an hour winds this past weekend is proof that repair was effective. If you have further issues with your light we will be happy to respond and fix them. It would be fair to also display the picture of your repaired light as well. Since the picture you provided is NOT the condition the light is in presently. I appreciate your business and am sorry we let you down on this stop. I have done everything as a business owner to appease you. Your job is complete and we thank you for the opportunity to serve you again. Andy Cullen"

"Thank you for your sharing your thoughts! ​ ​As you stated when we perform service calls we ascertain the scope of work with the homeowner and proffer pricing prior to repairs being made. As you stated the installation cost of 646.15 was accepted by you before we began work on those projects. As you stated the installation was performed professionally and for the agreed upon price. If our pricing was higher than you expected, we would have left prior to services being rendered, and thanked you for the opportunity to earn your business! Negotiating agreed on pricing after the installation defies good faith efforts by all parties. Services were rendered professionally, and in good faith as described, and charged as expected. in 2019 we changed to a flat rate pricing model to make things easier for both the techs in the field and the consumer to understand the full scope of pricing up front. This avoids the "tech took 15 minutes on the phone, and 5 mins in the bathroom and charged me" potential drama. The cost is firm. There is an "Angie's List Member Discounted Service Call Pricing (- $20.00 off of $99.00 Standard Service Charge)". $79.00 We then itemize special materials for WARRANTY tracking purposes in the lines that follow and they are quantified, in most cases, as 0. We then list a scope of work line item that has the scope of work listed and that line contains the TOTAL cost of materials and labor. Pre-estimated work may not follow this exact format. You were not charged more than the agreed upon price. We do not refund money on charges that were agreed upon, unless there were extraneous service shortcomings. That was not the case here by your own statements. Please reach out and let me know who agreed to a refund as no one here recalls making that promise. We err on the side of our valued homeowners when we come up short. This doesn't seem to be one of those times. ​We thank you for your business and wish you all the best!"

"Thank you very much for your review! Your thoughts are both welcome and appreciated! Thank you for your business as well and we look forward to working with you on future projects!"

"Thank you very much for leaving a review on Angies List! We appreciate the kind words and your business very much! Andy Cullen"

"Thank you very much for taking time out of your busy day to share your thoughts on Angie’s List. I am glad our field Techs exceeded your expectations and made a positive impression. Thank you again for your kind words and your business. Both are appreciated very much! Andy C"

"I am glad to see we met your service and quality expectations! A few words on our pricing model: Our pricing reflects our commitment to customer service and professionalism. It is also a reflection of the commitment we have to our valued associates both in wages and benefits. It is an investment to hire, train, and retain skilled, committed professionals that share our vision for quality and service. We believe the quality of our service is consistent with our pricing. Our Ten Year Warranty is further prof that we believe in our abilities. Thank you again for your thoughts and thank you for your your business. We appreciate them both very much! Andy Cullen"

"Thank you for taking the time to write a review. We appreciate the kind words and will be sharing your thoughts with the team that was there and the rest of our associates at our next service meeting. Thank you for your business it is much appreciated as well!"

"Thank you for taking a moment to share your thoughts about Cullen Electric! Thank you too for your business over the years it is appreciated very much! I am happy to see we met your expectations and will continue to strive for excellence! Andy C"

"Thank you for your business and your thoughts on the experience you had with our company. This particular team has been together 21 years and it is pretty obvious why they have been. Better people and better electricians would be hard to find anywhere. Your compliments have been forwarded to them and are much appreciated. Thank you again and we look forward to working with you again when the need arises! Andy C"

"We are very grateful for the time it took for you to write out your thoughts on your experience with my company. Thank you for the compliments and for your business. We appreciate them both. Please enjoy your new fan! Andy Cullen"

"Thank you for your business. I am glad we found a reasonable repair instead having to initiate a full service replacement for your home! It was a pleasure working with your family and thank you for your review as well as your business. We appreciate it very much! Andy Cullen"

"Thank you very much for your sharing your experience with my company on Angies List! We value your feedback and appreciate your business! Thank you again! Andy Cullen"

"It was a pleasure working with you and we appreciate your business very much! Thank you for the review and the opportunity to help you with this problem. Andy C"

"Thank you for your continued business. You are a much appreciated part of our electrical family! Thank you for your review and we will be happy to see you on your next project! Thank you again! Andy C"

"Thank you for your review. I am thrilled that you are enjoying your new kitchen lighting! Thank you for your business. It is appreciated greatly! Andy Cullen"

"Thank you very much for the kind words. I am happy we exceeded your expectations! Thank you for your business! We appreciate you very much! Andy Cullen"

"Thank you very much for your review and thank you very much for your business. We appreciate both very much! We will see you again as soon as your material is available! Andy Cullen"

"Thank you very much for sharing your thoughts on your experience with Cullen Electric! I am happy to see we met your expectations and wanted to thank you personally for your business! Have a great day! Andy Cullen"