Craftsman Electric Inc

We paid over $700 to find and fix a circuit problem in our home. They were unable to find the problem after 2 visits. My son, who is an electrical engineer, found the problem and fixed it in 30 minutes. Craftsman money wasted. I complained and they did not respond.

Workman was on time and helped me go on Amazon to order a remote I needed. He did a great job. He does need to return because I did not have the correct type of equipment but I am satisfied with what he did.

Went great

Everything went great

contracted Craftsman to wire a very extensive basement finishing project that I started over a year ago. This was my first experience with Craftsman, and my impression going in was that they have a reputation for being expensive. While they were not the low bidder on my job, the level of professionalism, quality, and peace of mind that comes from a job well done is entirely worth it. Their system for quoting, approving the job, and scheduling the work is very impressive. The gentlemen (and that's exactly what they were) who came to do the work were completely professional, friendly, and efficient. Given the size of the job, there were remarkably few areas requiring clarification, and these were communicated efficiently and effectively. I couldn't be more impressed.

Buyer Beware…..I just wanted to share something that just doesn’t sit well with me…..We were hit hard, so to speak, of the terrible 10 minute storm last week. We had, one of the biggest trees, on my street, split in thirds ripping every wire attached to our home including electrical off our home. There were live wires everywhere. So Duke comes out and fixes their portion….which meant tying the electrical to the house but was told an electrician would have to complete a portion. So I called Craftmans Electric in Kenwood. They explained that they could come out that day but it would be $135/hr plus and extra $60 because it was after hours (after hours means after 4 pm) The $135/hr starts when they begin the drive to your house and can’t tell you how far away the last job was to estimate how much you’re paying just for them to arrive. So they come, charge us for 3.5 hours, plus $60 plus….so $135x3.5=472.50+60= $532.50. Our final bill comes to over $1000. (they said they had to replace 25ft of wire and had to stop off and buy it on the way) THEN….only after they’ve finished explained that $250 of that was a required inspection that would need to be done in the next few days. So we had it scheduled for the following morning. I was home ALL day and never heard a doorbell ring or knock on my door. I get a text in the afternoon from my husband wondering where I’ve been because Craftmans Electric informed him that we were getting charged and additional $75 for being a “no show” for the inspection. I was home ALL day. Apparently they needed to come in to inspect our fuse box….so whatever at this point. So they’re scheduled for the following morning between 8-noon. I wake up at 7am. I sit in my family room (which overlooks the front door) ALL day. At 10am, I call the company and they assure me someone will be there by noon. Noon comes and goes and nothing, so I keep waiting. By 2 o’clock they’ve still not come and I ask my husband to call. He calls them and calls me back to inform me that they did in fact come, put an approval on the exterior work and NEVER in fact needed to come inside after all. So I told my husband I was very uncomfortable with them charging us an extra $75 for them to say I no showed an appointment that I was home for ALL day and then turns around the following day and ”no showed” me during our scheduled time 8-12noon. Bottom line tbey were trying to charge us an extra $75 for something I never needed to be home for in the first place. So my husband called and told them we would not be paying the extra $75 to which their reply was, “fine, but don’t ever call us again, we won’t service you again!” Then today, a bill arrives. I’m not sure what kind of monkey business they’re into but what they originally said it would cost and what it actually cost were vastly different. I just don’t feel they were being honest. ?‍♀️

Excellent. Duncan was very knowledgeable and friendly.

Bryan from Craftsman was top notch! Prompt and courteous. Diagnosed the problem and made the necessary repairs/replacement. Double checked to make sure the new breaker was working ok before he left. Very happy with the service! Highly recommended and will be using them for my electric needs going forward.

Great. Electrician was knowledgeable and efficient.

Work was on time and effective I would not hesitate to have Craftsman work back for other needs.

Very well. Everyone was very helpful, informative, and efficient

An outdoor electrical outlet that also connected to outdoor lighting and garage lights/opener needed to be replaced. I contacted Craftsman on a Sunday and they were in touch with me on Monday morning. They texted to confirm the appointment on Tuesday and on Wednesday Jonathan texted before arriving. When he got to my house, he fixed the outlet in under an hour for $70 - previous estimate from another company was almost $500 (not to mention a $90 service fee for giving me that estimate). Jonathan was very knowledgeable and friendly. I have already shared Craftsman info with friends and family as we are always looking for good companies to work with on our homes. I highly recommend and will use them again in the future!

It was very good and he was very economical. He was on time and did the work. I used them before.

It went very well! Duncan immediately identified and corrected the problem. He was very professional and knowledgeable. I would absolutely use them again.

Show up as scheduled. Was able to repair ground wire for new outlet, which they installed. Kept it from being a bigger job.

Great!!!!!

Recessed Lighting Redone

Right on time and did a wonderful job. Very professional service.

The Craftsman guys were great. It was an unconventional install, but they made it work.

All jobs went well. Duncan was on time, friendly and was professional in his approach. It was obvious that he knew what he was doing and could have tackled any electrical job, I wouldn't hesitate to ask for him in the future

Contact and scheduling was prompt. We discussed the scope & estimate, and the electrician (Curtis) subsequently arrived fully prepared. All jobs on the list were completed plus another he had time for me to tack on. Invoicing was detailed and already included the Angie's discount. This engagement was painless, professional and met my expectations. I fully intend to have Craftsman back for another effort in the Spring.

All went well! On time and very helpful and courteous, in fact, I used his business card and recommended him to a friend who did use him. Thank you Angie’s List.

sunken power line, new panel and a portable generator connector

Went well. Needed small adjustment one time to move wiring back further in wall, and they did that. Felt the price was reasonable. Felt the different electricians they've sent were knowledgeable and personable. Feel they might be a little **** ** their employees if something needs re-tweeking, or if you suggest that something was a (minor) issue.

He called right away, and we spoke to arrange a time, but he never showed up or followed up at all.