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Columbia Kitchen and Bath

Founded 2010 • With Angi since October 2012

4.0

(95) Verified Reviews

Description

Home enhancement company with twenty employees. Our proprietary 10 Step Process identifies every facet of our customers' needs, allowing us to recommend the best solutions. We offer 100% financing, including 0% interest loans. Additional DBAs - Columbia Exteriors LLC, Columbia Chimney Care, Columbia Kitchen & Bath, Columbia Windows. Additional email - contact@columbiaex.com....

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NKY Gutter Cleaner

5.0

(11) Verified Reviews

NKY Gutter Cleaner

We are a family owned and operated business based out of the Northern Kentucky and Greater Cincinnati area. We turned the business into an LLC and full time job when COVID-19 hit in March of 2020. We offer Gutter Cleaning, Pressure Washing, Soft Washing, Window Cleaning and more.

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Verified Reviews

A few reviews for this pro…

1.0

12/18/2015

Back in September, I contacted Angie's List to complete a Complaint Resolution against Columbia Kitchen after I was having difficulties getting them to come to my home to complete the work as promised or even respond to requests for contact. After the complaint was filed, Columbia Kitchen reached out to me and made several promises to come out and get the work done. Once again, I am having the sam...

DESCRIPTION OF WORK
Hired them to complete renovations of two kitchens and two bathrooms in a two story family home. I occupy one floor for my residence and rent the other. They completed the tiling of the floor as asked however they started to dismantle the kitchen and bathroom of the rental unit and never came back to complete the work.

CATEGORY home remodeling

1.0

06/29/2015

Important Note:  This company has and still does business as Columbia Exteriors, also owned by Chris Craft.   On a positive note, the employees who came out to the house were very pleasant.  And the pros end there.  The rest of my experience, especially lack of service after the sale, was very negative. First of all, my impression while dealing with them was that there was frequent turnover in off...

DESCRIPTION OF WORK
Initially cleaned chimney as part of a special.  Subsequent services contracted for included fixing some masonry at the top of the chimney which they identified as badly cracked as well as sealing an area inside the chimney at the living room level which I identified.  I also paid for the gutter to be secured to eliminate a misdirected fountain of water that was not going down the drain.

CATEGORY chimney sweep,gutter cleaning,gutter repair,roofing,chimney repair

1.0

06/03/2015

UPDATE 8/6/15 GUESS WHAT ANGIE'S LIST USERS, I'M HAVING TO DO ANOTHER UPDATE ON SERVICES NOT PERFORMED CORRECTLY.  LEFT MESSAGE ON ANSWERING MACHINE BUT NO CALL, I BELIEVE NO ONE CHECKS THE MESSAGES. I DON'T UNDERSTAND HOW MY GUTTERS ARE STILL OVERFLOWING SINCE I HAVE FULL COVERED GUTTER GUARDS.  THE ROOF SHINGLES AND NAILS MUST STILL BE IN DOWNSPOUT IN FRONT GUTTER.  HOPEFULLY THE GENERAL MANAGER...

DESCRIPTION OF WORK
I PURCHASED A GUTTER CLEANING AND ROOF INSPECTION GROUPON.

CATEGORY chimney sweep

SERVICE PROVIDER RESPONSE

I am not sure what happened with this specific situation, but I am sending a rep out immediately to take a look at his gutters and make sure his issues are resolved the right way. We have had some departmental changes to avoid some of the issues we've had in the past. We pride ourselves in resolving every possible issue with customers, as is the case here. So, that's why we are spending the time a...
2.0

04/16/2015

As stated in the provider's response they are coming out to do a free gutter cleaning and inspect the roof to see if the roof winterization service was performed.  There appears to be new management at the provider.  I appreciate them reaching out to me but am disappointed it took a negative Angie's List review to get a response when nothing was offered when I spoke with them over the phone.  Will...

DESCRIPTION OF WORK
Chose this provider for a gutter cleaning and roof winterization based because of a Groupon. Technician did not show up when stated so I was not home when he arrived. My children were home and stated he was there for less than an hour. No receipt or description of service was left. I repeatedly tried to contact the company and after several weeks heard back from them. They stated it was not their practice to supply a description of services completed. I have no idea what the technician did but assumed it was not much based on the short time he was on the job.

CATEGORY gutter cleaning

SERVICE PROVIDER RESPONSE

We reached out to [Member Name] concerning this issue. We apologized that things were not completed the right way. We did offer to come out at no charge to the customer and complete a new Gutter cleaning service on April 30th. When finished we will leave a door hanger letting the customer know that we have completed the service. [Member Name] said that he appreciated the call and that he was willi...
5.0

02/02/2015

Our service tech was very nice and professional. He explained the minor issues he (customer) had with the roof.

DESCRIPTION OF WORK
Roof tune up.

CATEGORY handyman service,roofing

SERVICE PROVIDER RESPONSE

Thank you for your review. Please stop by our NEW Kitchen and Bath Showroom located @4723 Red Bank Road Cincinnati, OH 45227 and received 15% off on all of our products for a limited time. Also register to WIN a Basket of Cheer. We will be drawing a winner each month. Call for directions 513-721-4222

Services Offered

Windows. Siding. Doors. Roofing. Chimney care. Kitchen & bathroom remodeling. Tiles. Bathtubs. Cabinets. Carpentry. Counters. Decks. Gutters. Marble & granite. Sunrooms.

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes