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Cincinnati Concrete Solutions
Concrete Repair, Concrete Driveway Service, Decorative Concrete Service,
About us
Cincinnati Concrete Services is a concrete contractor specializing in residential repair and construction in Cincinnati, Anderson and West Chester. concrete services With over 60 years of combined industry experience, we can handle any residential concrete job. We are knowledgeable at mixing concrete with the right proportions and the appropriate consistency for the structure that is being built and the location that it is in. We also know how to do the proper site preparation so that the construction process gets off to a good start. We have the experience to be able to avoid common mistakes that non-professionals make which can shorten the life of the concrete and cause it to need constant repair.
Business highlights
31 years of experience
Services we offer
Concrete Services Including Driveways, Pool Decks, Patios, Sidewalks, Steps, Basketball Courts. Traditional Concrete Work , Stamped, Stained, Etched & Colored Concrete.
Amenities
Free Estimates
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 36
Assorted photos uploaded by Cincinnati Concrete Solutions
Reviews
4.6109 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 4% | ||
| 6% | ||
| 3% | ||
| 6% |
Filter reviews by service
Showing 76-100 of 109 reviews
CHRISTINE S.
Nov 2015
There were some delays with the start date which were unavoidable given all the rain early in the summer. The crew that came out worked very hard and the driveway was completed on time. I felt the person who was in charge of the crew did a great job communicating with me throughout the process.
We were initially very happy, but then the problems began:
- Cincinnati Concrete was supposed to get the appropriate permits, which they did not. I received a letter from our village permit division saying there was no permit after the job was done. I contacted Cincinnati Concrete and was told it was more complicated than they thought but they would do it. A week later I received a phone call from the village permit division saying there was still no permit. It took me about 5 minutes and $80 to complete the permit.
- a few weeks after the job was completed we noticed a crack running across the width of the driveway. I contacted Cincinnati Concrete, who told me they would come out to look at the crack. They did not, so 2 weeks later I basically threatened them with a bad review and they came out. They said it was due to shrinkage and they would fix it. One month later it still wasn't done, so I email them again. They said they would come out and I gave them a deadline of end of October. This came and went. We had to send another email again threatening to complain. Someone came out the next week and patched the crack.
- the patch of the crack looks absolutely terrible. It doesn't match the rest of the driveway and looks like something I could have done myself.
I was initially happy with the work and we received a number of positive comments from neighbors. However, I am very disappointed in the follow up. I would like the crack to be repair to our satisfaction and to be refunded for the permit costs.
We were initially very happy, but then the problems began:
- Cincinnati Concrete was supposed to get the appropriate permits, which they did not. I received a letter from our village permit division saying there was no permit after the job was done. I contacted Cincinnati Concrete and was told it was more complicated than they thought but they would do it. A week later I received a phone call from the village permit division saying there was still no permit. It took me about 5 minutes and $80 to complete the permit.
- a few weeks after the job was completed we noticed a crack running across the width of the driveway. I contacted Cincinnati Concrete, who told me they would come out to look at the crack. They did not, so 2 weeks later I basically threatened them with a bad review and they came out. They said it was due to shrinkage and they would fix it. One month later it still wasn't done, so I email them again. They said they would come out and I gave them a deadline of end of October. This came and went. We had to send another email again threatening to complain. Someone came out the next week and patched the crack.
- the patch of the crack looks absolutely terrible. It doesn't match the rest of the driveway and looks like something I could have done myself.
I was initially happy with the work and we received a number of positive comments from neighbors. However, I am very disappointed in the follow up. I would like the crack to be repair to our satisfaction and to be refunded for the permit costs.
Response from Cincinnati Concrete Solutions
"We did take too long to repair The crack but we've been battling weather conditions trying to coordinate everything. We did the repair and didn't hear anything else and thought there was no problem. We wish if she wasn't happy with it she would've responded to us to allow us to make another attempt. The crack is a hairline crack well within industry standards and no contractor can guarantee a hairline crack will not appear and we went out to do repairs which most contractors would not have done. We are willing to go out again to make an attempt to improve the repair. Thank You Cincinnati Concrete Solutions"
Joan S.
Nov 2015
Cincinnati Concrete Solutions did a great job on all 3 sets of steps. They showed up when promised, did a good job and cleaned up afterwards. Scott Jaeger was cooperative, responded promptly to questions, and was especially patient and very nice to my elderly mom, who got a Senior discount. The steps look nice, seem to be very sturdy and hopefully will last a long time. They were also affordable. Highly recommend this company!
Response from Cincinnati Concrete Solutions
"Thanks you so much for the kind words it was great working with you Scott Cincinnati Concrete Solutions"
Keegan S.
Oct 2015
We hired Cincinnati Concrete Solutions without much hesitation in late 2013 to replace our asphalt driveway with a concrete slab option. We'd used CCS in the past and had great results.
This experience has, unfortunately, been entirely different and we are left in the position where all we can do is comment on the experience here on Angie's List.
As stated we had the driveway replaced in Oct. 2014 without issue. Our contract (and payment) included Cincinnati Concrete Solutions coming back one year later to power wash and apply an Aquapel sealant. At Scott's suggestion, we agreed to wait until this year to seal the driveway. Starting in July 2015 we reached out Scott to start the process of scheduling the power washing and sealing to (1) give them enough time to schedule us before the end of the season and to (2) have the opportunity to meet with Scott to discuss ways to remedy two trouble spots with the workmanship of the driveway (a significant crack in one of the slabs as well as a spot that his crew patched with QuickCrete during the initial pour), prior to the end of the 1 yr. warranty.
To date (31Oct2015) we have contacted CCS by phone, email, and his website 10 different times and Scott has either not responded at all (8 of the 10 contacts) or has only responded that he'd get back to us with times he would come out (the other 2 times). We have given him more than enough opportunity to complete the work and are left with feeling that we've been completely cheated.
So, currently we:
1. have a driveway with a significant crack and a spot that was "QuickCreted" during the initial job
2. have a driveway that has not been sealed over one year later
3. have paid upfront for work (power washing and sealing) that has not been completed.
We are not ones to rate vendors badly, but again we feel totally cheated in this situation.
This experience has, unfortunately, been entirely different and we are left in the position where all we can do is comment on the experience here on Angie's List.
As stated we had the driveway replaced in Oct. 2014 without issue. Our contract (and payment) included Cincinnati Concrete Solutions coming back one year later to power wash and apply an Aquapel sealant. At Scott's suggestion, we agreed to wait until this year to seal the driveway. Starting in July 2015 we reached out Scott to start the process of scheduling the power washing and sealing to (1) give them enough time to schedule us before the end of the season and to (2) have the opportunity to meet with Scott to discuss ways to remedy two trouble spots with the workmanship of the driveway (a significant crack in one of the slabs as well as a spot that his crew patched with QuickCrete during the initial pour), prior to the end of the 1 yr. warranty.
To date (31Oct2015) we have contacted CCS by phone, email, and his website 10 different times and Scott has either not responded at all (8 of the 10 contacts) or has only responded that he'd get back to us with times he would come out (the other 2 times). We have given him more than enough opportunity to complete the work and are left with feeling that we've been completely cheated.
So, currently we:
1. have a driveway with a significant crack and a spot that was "QuickCreted" during the initial job
2. have a driveway that has not been sealed over one year later
3. have paid upfront for work (power washing and sealing) that has not been completed.
We are not ones to rate vendors badly, but again we feel totally cheated in this situation.
Response from Cincinnati Concrete Solutions
"Our apologies to Keegan for not communicating better. We had talked to Keegan and scheduled to do the work on 10-16. Do to weather issues we weren't able to do the work and on the 24th I emailed Keegan to let him know we were going to hold off for a couple weeks to allow the leaves to fall off the trees then come in and repair, clean and seal. I explained we'd complete the work no later than thanksgiving. I'm hoping to still have the opportunity to make this right for Keegan. The work we have completed on his 2 properties was very professional but my communication to Keegan in this situation has not been and I apologize for that. Thank you"
Ted N.
Oct 2015
Our initial experience was positive; CCS came out and gave us a competitive estimate and an extremely detailed job description. We arranged for them to come out again about a week prior to work commencing in order to do final measurements at which time they wanted our deposit.
When the time came for them to come out, they let us know that they had received the contract for a much larger job, and would have to reschedule for late October/early November. We agreed to that and haven't heard from them since. We have sent multiple (five or six) emails and left numerous phone messages with no response.
Had we known they didn't intend to do the work, we would have tried to find another contractor to do the work. We believed that they intended to do the job, but a month of complete non-responsiveness tells me they never intended to do the work.
When the time came for them to come out, they let us know that they had received the contract for a much larger job, and would have to reschedule for late October/early November. We agreed to that and haven't heard from them since. We have sent multiple (five or six) emails and left numerous phone messages with no response.
Had we known they didn't intend to do the work, we would have tried to find another contractor to do the work. We believed that they intended to do the job, but a month of complete non-responsiveness tells me they never intended to do the work.
Response from Cincinnati Concrete Solutions
"I'd like to apologize to the[member name removed]s for the situation that occurred I did not handle the situation in a manner they deserved. When I saw that the project I was on was going to last another 7 weeks I didn't know how to tell them we still couldn't do their project so instead of just facing them I avoided them and I am going to learn from this and the next time a situation like this arises I will continue to be upfront with the homeowners and help them get their job completed. Thank you"
ALBERT H.
Oct 2015
unknown
Richard G.
Sep 2015
unknown
Michael M.
Aug 2015
Cincinnati Concrete Solutions came and laid a new driveway. They came out on time and finished on time the work was done well. It was the aftercare that was the issue. They tore the soil up removing equipment from the site and damage the lanscaping of the yard and the driving. They also left a hole in the cement they laid. In front of my porch is a small island and they did not put it back to the way they said they were going to. All they did was sprinkle a little dirt down and then took off.
I found this extremely unprofessional and now a having issues getting in contact with the service provider.
I even gave the workers a tip in good faith for the that they done as it was dark when the work was finished and to come out and see the mess they have left is very disappointing.
I am now experiencing issue contacting the SP and they refuse to call me back and discuss the problems they caused.
There was no follow up on the work since they left the job, seems like they did not care about their work.
I found this extremely unprofessional and now a having issues getting in contact with the service provider.
I even gave the workers a tip in good faith for the that they done as it was dark when the work was finished and to come out and see the mess they have left is very disappointing.
I am now experiencing issue contacting the SP and they refuse to call me back and discuss the problems they caused.
There was no follow up on the work since they left the job, seems like they did not care about their work.
Sharyn B.
Jul 2015
Ray and his crew were terrific! They arrived on time and worked non-stop. This was a 2-day job and they were not only extremely professional, but friendly and such perfectionists! They worked long and hard to get the final product looking perfect. They made sure everything was level and the new concrete meshed well with the remaining old concrete. They were careful around my plantings and cleaned up after themselves. Would highly recommend this company and this crew.
Tom D.
Jul 2015
The crew from Cincinnati Concrete Solutions did a really great job on excavating and installing a rectangular 12 x 15 stamped concrete patio in my backyard. The patio is adjacent to my porch and backdoor and was installed with ample water run off away from the house. The total time was about 2.5 days to complete the job but would have been quicker if I did not have a few obstacles in my backyard. This is no fault of the crew and they were able to work creatively to still accomplish the job in a timely fashion. The patio was competitively priced to other concrete/excavation companies in the area but actually had less lead time, which was great for us to use the patio this summer and fall. Scott was very helpful in fitting my installation in and the crew was very courteous and thorough during the installation process. Would recommend to friends and family.
Joseph S.
Jul 2015
Due to an opening in their schedule and good weather, a crew was able to get started right away. I didn't need a large patio (just a 20x12 and a couple of steps). It also helped that my house is a new construction so there was nothing to move but dirt before they got started.
They worked all day on the first day getting everything framed and poured, with the pattern and color I selected. The next morning, they came back to seal the patio. So, in about 1.5 days, I had a new patio done to my specifications. I waited about a week before setting out patio furniture but, I am very happy with the look and the work, so far. We also get a lot of compliments about it. So, I'd have to say it was a job well-done.
They worked all day on the first day getting everything framed and poured, with the pattern and color I selected. The next morning, they came back to seal the patio. So, in about 1.5 days, I had a new patio done to my specifications. I waited about a week before setting out patio furniture but, I am very happy with the look and the work, so far. We also get a lot of compliments about it. So, I'd have to say it was a job well-done.
Virginia S.
Jul 2015
unknown
Katherine D.
Jun 2015
From my first phone conversation to the last clean-up detail, the experience was positive. The work was completed on time, as scheduled, even with sporadic rain. The professionalism of the crew was first rate, and the attention to detail was remarkable.
Julia W.
May 2015
Work was excellent. Very professional. Had best price as compared to several quotes. Seemed to have limited staff, however. An injury to one worker resulted in a two-day delay for which they were very apologetic. I would recommend them.
Marvin C.
Feb 2015
It was on the front of the house. The crew was top notch but the owner of the company was not very good.
Response from Cincinnati Concrete Solutions
"[MEMBERS] were great to work with and were thrilled with the porch we installed. shortly afterwards they were concerned that the decorative edging was a little slippery. I told them we would apply a sure grip additive sealer to the edges. I agree it absolutely took my company too long to do this but I believe it was 6-7 months later I sent 2 of my men Shawn and Tony to apply the sure grip. Again I took too long to do this but after it was applied I didn't hear anything from the [MEMBERS] so I assumed it resolved the issue. This was done in 2013 and I recieved this on 2-22-15. If the [MEMBERS] still have a concern I would like the opportunity to resolve it. Thank you Scott"
Barbara B.
Jan 2015
unknown
Daniel F.
Jan 2015
unknown
Edward S.
Dec 2014
unknown
Edward Y.
Dec 2014
Follow up: We have had some continuing problems with water intrusion into the garage. The slope in the corners of the drive at the garage entry are too low, and water can flow in if it's a strong storm. We called many times, could never get a direct response, always told we'd get a call back. We got calls back, but never got to talk live to someone. They promised to come out, look at the issue, and figure out a solution. They say they came out and looked at it, but never arranged to actually meet with and talk to us.
There are also several very long cracks in the concrete, which leads me to guess that the base under the concrete wasn't sufficient or packed down. No way to know for sure, as we've never been able to talk directly to them.
The bottom line is if there are any problems with the job discovered after the fact, expect that you will get zero follow through and no satisfaction.
Changing my grades quite a bit, but they've had every opportunity to do the right thing, and here we are.
There are also several very long cracks in the concrete, which leads me to guess that the base under the concrete wasn't sufficient or packed down. No way to know for sure, as we've never been able to talk directly to them.
The bottom line is if there are any problems with the job discovered after the fact, expect that you will get zero follow through and no satisfaction.
Changing my grades quite a bit, but they've had every opportunity to do the right thing, and here we are.
RICHARD M.
Dec 2014
unknown
DOREEN W.
Nov 2014
Job #1, first day: Shawn began by himself and patched the concrete steps. Day 2: Shawn and 2 other gentlemen finished by skim-coating and adding a sealer. The steps turned out better than I had hoped they would! They look brand new!
Job #2: Shawn and Tony came, consulted with me on how I would like the second step to curve and made a couple of suggestions. They then completed the step, finishing it beautifully.
This second step addition was several hundred dollars less than the lowest estimate I received from other companies.
Job #2: Shawn and Tony came, consulted with me on how I would like the second step to curve and made a couple of suggestions. They then completed the step, finishing it beautifully.
This second step addition was several hundred dollars less than the lowest estimate I received from other companies.
Donna R.
Nov 2014
I just used them and they did a very good job. Tore down the old stairs and put new concrete stairs on the porch. They were very good and I would highly recommend them. They did everything as they had promised. I got a couple of estimates and they were the best. We will definitely use them again.
MARGARET S.
Aug 2014
It was not a job well done. He ended up pouring the concrete in two pours leaving a VERY noticeable, unattractive delineation down the center of the patio. He kept telling us he could fix it but in the end he only made it worse. He was not cooperative in trying to come to a solution; instead he told us that we'd just have to live with it. Ultimately we had to call in another company to repair his work and complete the project.
Response from Cincinnati Concrete Solutions
"I contacted the homeowner and Angie's list to try and have this complaint removed because our company did not work for this family. I believe they have us confused with another company with a similar name. We are hoping for this to be removed as soon as possible. Thank You Scot Jaeger"
Kenneth V.
Jul 2014
Scott was responsive at our first meeting in May and his estimate for the work was the best (and a bit lower) than other contractors had given for the project. We set up a time in mid-July and although rain had delayed some of his other projects, he kept me apprised of the start date and began on schedule. Scott came out with his two-man crew and detailed the job for them. They finished the concrete repair in two days. They hauled all of the refuse away and I'm happy with the result.
Steve T.
Jul 2014
We love the patio! Scott was very responsive to our needs, budget, and time frame. His crew was very nice and professional. We have two small children and the crew was very nice and courteous to them. The work was completed in a very timely and professional manner. We get compliments all the time on the great outcome. I would recommend them to anyone, and I will use them in the future.
Steve T.
Jul 2014
Scott was great! He was very responsive and called me back the same day I called to talk about the scope of the project. I had a short time frame that I needed the work done in and he was able to move a couple of jobs around and get mine completed on time and on budget. His crew was extremely nice and did great work. I will use home for any other concrete jobs that come up in the future.
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FAQ
Cincinnati Concrete Solutions is currently rated 4.6 overall out of 5.
Cincinnati Concrete Solutions accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Cincinnati Concrete Solutions offers free project estimates.
No, Cincinnati Concrete Solutions does not offer eco-friendly accreditations.
No, Cincinnati Concrete Solutions does not offer a senior discount.
No, Cincinnati Concrete Solutions does not offer emergency services.
No, Cincinnati Concrete Solutions does not offer warranties.
Cincinnati Concrete Solutions offers the following services: Concrete Services Including Driveways, Pool Decks, Patios, Sidewalks, Steps, Basketball Courts. Traditional Concrete Work , Stamped, Stained, Etched & Colored Concrete.