About us
Additional DBAs - Creative Color Inspirations, CertaPro Painters Ltd. Independently owned & operated.
Business highlights
Services we offer
Residential & commercial interior and exterior painting, deck staining, stucco repair, carpentry, power washing, wallpaper application and removal, floors and carpets vacuumed & swept, popcorn removal, drywall repair & chemical stripping.
Services we don't offer
N/A
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- 10
Assorted photos uploaded by CertaPro Painters® of Cincinnati West Side
Number of Stars | Image of Distribution | Number of Ratings |
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55% | ||
15% | ||
10% | ||
10% | ||
10% |
Filter reviews by service
I had them do an estimate in the fall, and did not use them. Well, that's on me because it was a bad job. I was looking to use them this time around to fix the errors of the prior painter. Sufficed to say, after waiting for 2 full weeks for them to come out to do an estimate, David calls me and basically berates me for not using them the first time, and even said that their cost would be higher and wanted to know my estimated amount I wanted to pay. He asked this SIGHT UNSEEN of the project. In my book, that's not how an estimate works, they come to me, give me a bid, and I go from there.
I will NEVER use this company again. Rude, condescending, and berating. Those are the 3 words I would use for the local lead guy. And they wasted my time for a half a month while I waited for them to come out. Only with the way I was treated, I cancelled the night before.
"Dear [member name removed]. Thank you for your comments. I believe you have mistaken us for someone else. We do not have a David that estimates for us and we have no record of your estimate last year. In fact we have an office manager who sets up appointments for our estimators as our estimators are required to be physically on location to perform an estimate -- no exceptions. I am terribly sorry you were so mistreated. We would never treat our customers that way. Best Regards Regis Robbins"
, The owner of the franchise on the other hand leaves a lot to be desired. He was not professional in his contract writing.
I would strongly recommend that anyone using this Certa-Pro Painters get an itemized contract with everything listed and have
the cost added in as it or is not used. Example What is the base cost to paint "a room"? $$$$. Does a room include ceiling and trim? How much extra to paint the ceiling? $$$$. How much extra to paint trim?
If "a room" includes ceiling and trim and is stated in the job description, then that is what you pay.
Watch out for double charges on included items!
Licensing
State Contractor License Requirements
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