Black Diamond of Cincinnati, LLC

Very professional and responsive. Solved the problem immediately

Still working on getting rid of the *no see ums* The company is very nice to work with. Polite, informative. I will see if the treatments work.

No issues. Sorry I'm late with the review. Termites were not my only problem last year.

Found the mice! it was a difficult thing in our attic, they were not where we thought and he spent a lot of time finding their nest and successfully did so. Thanks!

This company's warantee goes out 6 months. They come out on initial visit, again 2 wks later & then monthly until 2 consecutive months, they do not see any bugs. Truly, I caught it very early & immediately bagged or tossed everything & vac'd the bedrooms. We haven't seen any bugs since our first discovery. Monetarily, they were comparable to other companies. They also offer a payment plan if you need it. Same tech visited both times now. Important to follow the prep plan they send to you. Can't believe we had this issue. I am a clean freak. These bugs can be picked up ANYWHERE. Routinely check your mattresses underneath & any box springs. I recommend highly. Chrissy at the office is great. The only reason I rated a 4 on quality is bc we haven't completed the process. Will be able to tell if after treatment is done & a few months further.

Well, he tried his best is all I can say. Hired to remove the smelling dead animal under the front deck. Unable to reach or find but he could smell it under the porch. Said it would dissipate in a few days and we are still smelling it in my house after week. No sense in calling them back out because they had nothing to deodorize the smell of the decomposing animal nor could find it originally. I paid for basically someone to tell me yes it was a dead animal and yes it is coming from under the deck which I already knew. He was nice enough to bug spray around the deck since green flies were nasty and getting into my house. But do not have any results to give better review or recommendation to my friends and family.

They were the first company to contact me. They addressed my issue right away, the same day. They gave me a very reasonable price for the job. I saw results immediately. I can t complain. I was so happy I signed up for a quarterly plan to keep the critters in check. We will see how that goes but overall I m satisfied with everything. Thanks!

From the woman who answered my call to the end of the service, the service quality was much more than I expected!! Greater that excellent customer service!

Great service! Explained the actual problem so it is fixed forever and will not repeat. Thank you!

Was able to squeeze us in for same day appointment.

They were prompt and knowledgeable.

Jonathon and Blake were very courteous and professional, we were impressed by their work.

Work was very satisfactory.

They had people sick, so they did not return my calls. This I understand, but they should have this covered by some means. They did the work as promised and I have every reason to believe that it will solve the problem. The service person was very good to work with. The price seemed fine, but it is difficult to rate compared to others, since it was an unusual challenge.

I found the company very client friendly. They quickly scheduled a visit .The representative was through, pleasant and gave helpful advise.

They were prompt and removed my critter quickly. I asked about capping the chimney and they gave me a reasonable bid, came back az promised and completed my job. Excellent, professional and personable. I highly recommend Black Diamond!!

They do a good job.

So far so good! Josh from Black Diamond was very knowledgeable and friendly.

No comment.

This review request, or the specific questions, seem a little premature given that Black Diamond has a follow-up service to fulfill. Provided they adequately complete the service, I would have no problem giving them 5 stars for everything.

Very professional, were honest about my issue, and did not suggest work that was not necessary.

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