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Benjamin Franklin Plumbing - Cincinnati
Sewer Main Clearing, Water Heater Repair or Service, Drain Clog or Blockage Clearing,
About us
At Benjamin Franklin Plumbing of Cincinnati, we're committed to providing reliable services. When you entrust your plumbing needs to us, you can be confident that you're choosing a team that values your time, property, and peace of mind. Whether it's a minor leak or a major plumbing crisis, our skilled technicians are always ready to respond promptly, ensuring that your plumbing is back on track with minimal disruption to your life. Our dedication to excellence extends beyond just fixing immediate problems. We specialize in expert leak detection and repair, utilizing advanced techniques and equipment to identify hidden issues before they escalate. Our efficient drain cleaning services keep your pipes flowing smoothly, preventing clogs and blockages from disrupting your daily routine. From comprehensive plumbing installations for renovations to efficient pipe repairs and replacements, our team has the knowledge and skills to handle it all.
Business highlights
Emergency services offered
19 years of experience
Services we offer
Discounts for Seniors & Military, Financing available, No overtime rates, ever!, Plumbing Repair, Replacement & Maintenance
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4249 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 13% | ||
| 4% | ||
| 2% | ||
| 6% |
Filter reviews by service
Showing 126-150 of 249 reviews
Linda R.
May 2021
Very professional
Bette L.
May 2021
They said they do not charge by the hour but base charges on the job. It cost me $170 for 15 minutes of work. He basically disconnected my hose from outside faucet. I was not able to do thisâ ¦.I was not strong enough. He used a pipe wrench . I will NEVER hire someone from your site again!
Darin G.
May 2021
The Tech did a great job diagnosing the problem. We have to order faucet, and we will be having Ben Franklin install the new faucet.
Madhu K.
May 2021
Paid a service fee for the company to provide me an estimate for plumbing work. Technician came by promptly and provided a high level generic estimate & I was told I would received a detailed break down via email. Technician collected the service fees & was told that i should receive my email shortly. Repeated follow ups have yielded no response. Terrible experience.
Gary B.
May 2021
Horrible experience. Ben Franklin Plumbing incorrectly installed an exterior faucet spicket at our home late Fall 2020. faucet pipe burst 1st time used in late March 2021 during 60 degree weather. Caused major damage to our interior home. Ben Franklin refused to respond when called they say state they are open 24/7. Ben Franklin plumbing then refused to honor warranty from install on parts & labor. Accused us of not knowing how to use the faucet (we are 40 yr homeowners). Plumber who came to fix stated failure was due to incorrect installation by Ben Franklin Plumbing. Reason why we started using Ben Frankling Plumbing was ownership by Direct Energy who also owns Willis One Hour Heating for our HVAC. We have been with One Hour Heating for 20 years, they are great. Ben Franklin Plumbing is NOT.
John S.
May 2021
This company was great! They did a nice job and only fixed what they had to fix in order to save me money!
Kevin M.
May 2021
they did a very good job
K B.
Mar 2021
Drain Clog or Blockage Clearing
Thoroughly explained issues and fixed problems promptly
Greg D.
Mar 2021
Water Heater Repair or Service
First time using Benjamin Franklin. Great experience. Their plumber, John, was prompt and very customer service oriented. Did a great job explaining the whole process. Would definitely use again.
Brian S.
Feb 2021
Very professional and knowledgeable. John was fantastic
Wes E.
Feb 2021
I called in the morning when I found out my water heater bit the dust. They came our the same day and installed the new water heater. They technicians were very nice and polite. Very professional. I recommend them to everyone! Will call them when something else breaks. Again thank you Benjamin Franklin Plumbing and The technicians!
Tim R.
Feb 2021
Techs were courteous, clean, and were able to innovate my install to work around some unforeseen issues. Gas lines installed, now waiting for the county inspection and then Ben Franklin will install the tankless water heater.
Margie C.
Feb 2021
We have used Benjamin Franklin for many years and are always happy with their work. They are professional and knowledgeable. Bill was our tech today and he did a great job! We would highly recommend this company.
Beverly W.
Feb 2021
The repairman arrived early. They had a cancellation. He was friendly and took care of my problem quickly. Iâ ve had no problem with my faucet since.
Debra L.
Feb 2021
Drain Clog or Blockage Clearing
Johnny was so professional and knowledgeable. He is the Best!
Julia A.
Jan 2021
Very kind and professional cleaned up after themselves
Shane E.
Jan 2021
Ethan was very quick and courteous. He fixed the leak very efficiently and for a good price! Would highly recommend.
Karen L.
Jan 2021
Chris was very professional and thorough
William C.
Dec 2020
I was very upset with this company as they did not fix my problem or diagnose it correctly. They then sent the same plumber out for a second time and the problem was not resolved. I posted my disappointment on Home Advisor. Benjamin Franklin Plumbing then sent a master plumber who found the problem and corrected it at no additional expense. I am now very please and would recommend them as they were not satisfied until we were satisfied.
William C.
Dec 2020
The person who came to fix our plumbing problem did not fix our plumbing problem even though he charged us $207. He also used our guest towels to clean up dirty water from the floor of our bathroom. We will have to replace the towels and have another plumber take care of our problem!
Kelli T.
Dec 2020
Drain Clog or Blockage Clearing
Great customer
Sherry H.
Dec 2020
I contracted this company to remove bathroom caulk and replace. Caulk was not removed, it was smeared and clumped in corners. I could go on, it was just bad! I suggest you reconsider if you are thinking of hiring Benjamin Franklin Plumbing. Photos were sent to verify my complaint however I have not received a return call.
Rose L.
Dec 2020
Water Heater Repair or Service
Figured out our ongoing problem when other repairman could not. He took the time to explain what was needed to be done.
RONNIE W.
Dec 2020
Thanks you Mr. Smith
Daniel A.
Oct 2020
Rapid response, prompt and extremely professional
Licensing
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FAQ
Benjamin Franklin Plumbing - Cincinnati is currently rated 4.4 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Benjamin Franklin Plumbing - Cincinnati accepts the following forms of payment: CreditCard
No, Benjamin Franklin Plumbing - Cincinnati does not offer free project estimates.
No, Benjamin Franklin Plumbing - Cincinnati does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing - Cincinnati does not offer a senior discount.
Yes, Benjamin Franklin Plumbing - Cincinnati offers emergency services.
Yes, Benjamin Franklin Plumbing - Cincinnati offers warranties.