Founded 1922 • With Angi since April 2002
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
yes
Warranties
ask for details
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 56 reviews
Jeffrey S.
01/02/2023
Outstanding mover, who picked up our Household furniture in April, stored it all for 8 months, and moved it all back into the new house with nothing missing, and no scratches on anything. Ernie, Trey, and Brandon were a perfect, pilot, and highly professional crew to work with.
Description of Work
Moving and Storage
Category
moving companies
Maria T.
08/15/2018
I was sent one truck and three guys to move a 2200 sq ft home. The movers had the personality of a brick, apparently complained to one of us that the guy that did the estimate under-estimated the work. They'd move one room and take a smoke break, took them almost six hours to complete loading the truck and still didn't have enough room for all of our things. We had to ask a neighbor to hold stuff for us and we'd haul it in the car later. They damaged my couch, ripping off the back. I have called, sent pictures, and it's been almost three weeks and they have not even acknowledged that they received my claim. I paid for full insurance on my move, not the basic. For a company that bills themselves as professional movers, this is not what I expected. At this point all I want is my couch repaired and I would have appreciated a response by now.
Description of Work
Moving a Home
Category
moving companies
Katherine W.
11/11/2017
It was excellent. Joe, the gentleman who set up the move, was very helpful in explaining everything and letting me know what the costs would be ahead of time. His responses to my emails were prompt and he completely answered all my questions. It was really good to get a call during the move in case there were issues - there weren’t. But I was impressed that Angie, from the office, took the time to call and make sure. The three men who came to move all our things were awesome! I am ashamed to say I didn’t get their names. They arrived promptly and got right to work - and didn’t stop until the work was done!! They were very careful and wanted to make sure things were placed where we wanted them. They were polite, patient and willing to do whatever we asked - without any complaint or judgement!! I was so impressed by their level of service - which is rarely found these days! I will be recommending this business to friends and family. I cannot thank them enough! The price seems to be comparable to other movers.
Description of Work
Moved furniture from a home in Florence, Ky to my home in Symmes Township, Oh. Also moved furniture around within both homes and moved furniture from a Pod in our driveway into our home. It took 3 men 5 hours to complete.
Category
moving companies
Linda H.
01/02/2015
It went well. They showed up on time and moved the furniture in the two hour period they were hired for. Would definitely recommend them!
Description of Work
Moved heavy furniture from one apt to another.
Category
moving companies
Service Provider Response
Punctuality and careful handling are two of our priorities. Glad to be of service!Brad R.
10/31/2014
They eventually came back and did one trip and after they did I sent them home. They were slow, milked the clock, complained all of the time and argued with me. Not to mention, dropped and broke a box clearly marked fragile. I hired another mover while dealing with these screwups to do the apartment job and they were great. I would not wish this company on my worst enemy.
Description of Work
So I bought the "big deal" from Angie's List for a move we were planning. The big deal turned into the "big mistake." They sent 3 guys out to the job to pick up some things out of storage and then pick some things out of the apartment that we were temporarily in. They came out to the job and said they couldnt pull up to the door because the truck would sink. I said, I dont agree but thats fine you will have to carry the things out to the street. The one guy started spouting off because he didnt want to walk through the grass because his shoes were getting wet. Then they took one look at the storage and said that it was too much stuff and they didnt want to do it. They also told me there was no way they were going to have time to stop at the apartment. Seeing I had to be out of the apaprtment the next day this was alarming. I called the office to get the scoop and while I was doing this, they drove away! Yeah you heard me right they drove away. I told the manager and she told them to come back.
Category
moving companies
Service Provider Response
Everyone will agree that preparing for a move takes a lot of work. The most important thing a customer can do is to be prepared for the movers on moving day. This includes having everything packed up and ready to go. If your home isn't packed, the movers are unable to properly (or efficiently) provide moving services. Additionally, moving trucks are big and heavy. In order to safely park the truck, a driveway or street access is required - we can't park in the grass or on the lawn without risk of damage. Just a couple of helpful tips!Robyn K.
10/31/2014
They did an awesome job! There was no damage & everything arrived on time. I would highly recommend them!
Description of Work
They moved us from Cincinnati, OH to Saint Mary's, GA.
Category
moving companies
Service Provider Response
Every time our customers describe their moving experience with words like "awesome", "no damage", and "arrived on time", we've accomplished what we hope for every customer!Brandon C.
07/19/2014
Paid the company almost a full day to move with a guarantee that I would move with them once my new house was built. They came to move my house with the promise they would have the tools needed. When they arrived they didn't. I had to go to a neighbors house to get the right tool and it took much longerThe move itself was ok until I had extra screws from things they didn't know where they went. After I couldn't find a tool that they had used. I called them to see where they had placed it and they woman said she would get back to me and never did. I was just glad to be done with them and let it go. It wasn't a couple months later after we were having issues with our newer mattress that I noticed the frame was broken in the middle. I called them to explain I hadn't noticed it before and to tell them the other issues and the only thing I received was a there is nothing we will do. Requested mult times the president contact me - nothing. Not even an email. Horrible company - stay away.
Description of Work
Moved me in West Chester
Category
moving companies
Service Provider Response
Customer satisfaction and excellent communication are two of our top priorities. Every customer we move receives multiple calls from our Quality Assurance Coordinator to make certain we are not only meeting, but exceeding expectations. According to our notes, there were no problems or concerns shared during any of the quality assurance calls. Rest assured, every time a customer shares a concern or challenge, we respond as quickly as possible!BARBARA B.
05/08/2014
Frieda at Bell Moving and Storage went above and beyond in this case.
Description of Work
I purchased a $99 Big Deal for Two Professional Movers including a Truck for 2 Hours. I needed two rooms of furniture switched. This included all related items, such as computer, TV, toys, and etc.
Category
moving companies
Service Provider Response
When the move is completed and our customers are left with the impression that we went above and beyond, we couldn't be more pleased! Fantastic!Susan D.
02/05/2014
We didn't use it in the time frame that we were supposed to, but we were finally able to work out a deal, where we used them. We had to go through court about the house, and the case went on for a year, but they were terrific, they allowed us to use the deal even after it expired. A couple of guys came, they were gentle and thoughtful. There were some antiques involved, and we couldn't have been happier with the service. We only had a few pieces of furniture, and it took them only about an hour and half to move it from one house to the basement of another house. I can't say enough about how great they are, and we wouldn't hesitate to use them again in the future. They worked with us knowing that we had this crazy circumstance. They were right on time, and they did everything that they said they were going to do.
Description of Work
We used Bell Moving & Storage Inc. We had purchased a big deal for 2 professional movers, and a truck. They moved furniture out of my mum's home after she passed away.
Category
moving companies
Service Provider Response
We sincerely strive to cater our services to the schedule and needs of every customer. It's a good feeling to know we did our part to make our customer's move as stress-free as possible!C N B.
11/25/2013
I needed to emty the house into two rooms and the garage so that new hardwood floors could be installed. The plan was to move everything myself with a little help from family and friends. On Sunday, yesterday, I realized the curio was 5 inches taller than the doorways. Family moved the dining room hutch which was also too tall by turning it on its side and scratched it. So I put a hold on moving the curio. I researched moving and storage on Angie's list so I would have a plan for Monday moring. I decided on Bell and called about 7:30 AM. They had another job about 20 miles away and worked me into the schedule after it. By 11:30 AM they had been here and gone. My curio is safely in the master bedroom for now. When the floors and kitchen remodel are complete, I will definitely call Bell to move the curio and dining room hutch as well as the larger items that are in the garage. My first thought when the dining room hutch was scratched was the hardwood floors would have to be delayed until I could get into someone's schedule. Which of course would then delay the kitchen remodel. It is after all Thanksgiving week. The guys were great. I appreciate the responsiveness to my situation. Thank you!!!!!!!!!
Description of Work
Moved a large curio with three glass sides and mirrored back from one room to another.
Category
moving companies
Service Provider Response
Our range of services varies from one-piece moves to complete households. You'll find that our crews are focused on getting your project completed on-time and in the most professional manner possible. We've learned from experience that's simply the best way to earn repeat customers and referrals!Kerry K.
11/06/2013
The did not care for the items very well. a painted item was not wrapped and it was damaged. The manager (owner) said he would fix it but wanted to repaint it in my garage. Very unprofessional and very rude.
Description of Work
Home contents move.
Category
moving companies
Service Provider Response
Reviews like this one are puzzling to us. We provided local moving services over 3 1/2 years ago for this customer and they posted a review on Angie's List in November 2013. After a great deal of research, we found notes on this move. Our records indicate that the customer called in after their move demanding a new bed. After an on-site visit to view the headboard/footboard (which was metal and being stored in their garage) it was determined that the bed was very old, had been re-painted several times and was in pretty bad shape, certainly not due to "fresh" damage resulting from the move. We offered a "loss of appearance" allowance in good faith. The customer refused and demanded a new bed. In an effort to maintain good customer relations, we offered to have a professional repair company take a look at the bed. The customer did not respond or provide availability for this to take place. We haven't heard from them until this review, over 3 1/2 years later. Our sincerest intent is to provide every customer with a great moving experience. We are disappointed we weren't able to find equitable resolution for this customer.Michael E.
10/29/2013
The Bell moveers arrived on time and were very didigent and professional in every sense of the word.
Description of Work
Moved my daughter's funsiture fro her college apartment to two separate locations.
Category
moving companies
Service Provider Response
Whether we're moving a family into their dream home or a young couple into their first home, our mission is the same. Provide the absolute best service at the fairest price possible. Being on time and on budget help ensure a smooth move. Moving is stressful enough. Our movers will help take away that stress, not add to it! That's our goal, everyday.Jennifer C.
10/21/2013
Overall things went well. Bell movers were kind, respectful, and professional. The only issue we had was that they arrived with a smaller truck than we needed. Luckily we got the move done in one day with two trips but it was tighter than desired. And, ultimately, my husband had to move many miscellaneous items afterwards. If you decide to use their services, just ensure you over-estimate the amount you need to move - it adds up fast!
Description of Work
The provider moved the contents of one house to another. We, the owners of the houses, packed and prepared everything for the move. The movers loaded the truck, drove to the other house, and unloaded the contents. Two trips were required.
Category
moving companies
Service Provider Response
Hearing that our crew was kind and respectful is just fantastic! That's exactly how we want every customer to feel about their movers. And, it's true. You never realize just how much "stuff" you have until it's time to move. Take a moment to check out our "72 Ways to Save Money Moving" guide. It's packed with tons of helpful moving tips, including a countdown to moving day checklist. Ask for your free copy when it's time to make your move!Mike M.
09/16/2013
CHIKA K.
07/26/2013
It was an Angie's List Big Deal that I purchased. It was fine. The service was good. They did it in 40 minutes or less.
Description of Work
I used Bell Moving & Storage to move furniture.
Category
moving companies
Service Provider Response
Quick. Simple. Inexpensive. Just what we hoped to provide for this small move! Easy!Terri T.
05/29/2013
Very prompt. 2 guys were very good and carefuly with what they did and how they did it being carefuly and respectful of my things. Very nice guys. The lead seemed to have a photogenic memory and did a really great job with my items. The third person didn't seem to know what he was doing and mentioned being the fork lift driver. He scooted my leather couch across the floor on its back versus waiting to for help. He would carry things on his own without thinking about how to carry it and what it might hit. He didn't know proper lifting etc.
Description of Work
moved me from my appt to a house
Category
moving companies
Service Provider Response
When we receive reviews that our movers are careful and respectful, we can't wait to share the review with them. Our guys enjoy what they do and it truly makes their day when customers appreciate their efforts. Win, win!Deborah M.
05/13/2013
I purchased a Big Deal that was to be for 2 hours (including truck) during "normal business hours" for a residential move. When I got the contract to sign, they upcharged the original purchase price of the Big Deal. When I asked why, I was told because the move was on a Saturday. When I asked if they "normally" worked on Saturday and they said yes, then I challenged why Saturday was not considered "normal business hours." I did agree to pay the Saturday rate on additional hours but felt since the Big Deal did not address Saturday as not normal that the original $99 for 2 hours should be honored. Instead of getting a reply from Bell, I received an email from Angie's List the next day that my move was cancelled. I called Bell and left a VM for the president to discuss the situation but she did not give me the courtesy of a return call. Angie's List did what they could to find a replacement mover but since I needed someone in 2 days on a Saturday, they were unable to find one, but did refund my money. I feel the situation was handled unprofessionally by Bell since the president did not return my call and cancelled the move without notifying me personally. However, the salesman I dealt with was responsive and sympathetic to my complaint and said they had many others with the same complaint, which Angie's List confirmed. However, kudos to Angie's List because they handled the situation with courtesy and professionalism.
Description of Work
None.
Category
moving companies
Service Provider Response
We employ full-time professional movers. As such, when working Saturdays, our crews are paid at an overtime rate. Standard rates are in effect Mon - Fri and overtime rates apply on Saturdays. We are closed on Sunday for our crews to enjoy a day of rest with their families. While it is unfortunate some folks don't understand that employees deserve overtime pay for weekend work, we will continue to protect our crews' best interest. They deserve it. A customer's point-of-contact is the representative quoting and scheduling their move. As stated, our sales rep communicated well. We sincerely regret that this customer's expectations and the reality of our service capability were clearly not compatible. Since a full refund was issued and the customer experienced no monetary loss, we are pleased with the final outcome and extend our best regards even though we provided no moving services.MaryJo B.
05/06/2013
Overall a great experience.
Description of Work
The moving guys did an excellent job of wrapping all the pieces of furniture.eThe work was performed in a very professional manner.eThe job was a small one but they treated the pieces like they were priceless antiques. they were very respectfull and personable. I have oher projects coming up in the future and I will contact them again.
Category
moving companies
Service Provider Response
Our mission: Treating our customers the way we would want to be treated. Their furniture is their treasure and we'll treat it that way!Steve W.
05/01/2013
Very flexible and responsive scheduling the job. They showed up on time fully aware of the challenge and prepared to get the job done. The guys did an amazing job moving an antique player piano from my parents' house (next door) physically carrying it several hundred feet across a significant incline without a hitch. They needed to take it in and out of the doors for the walk-out basements. The damp ground and the terrain made it quite impossible to use any sort of dolly. I thought they were crazy to try but, they really knew how to safely tackle the job without any damage to the piano or themselves. They moved a number of other large pieces of furniture for us as well that were absolutely no challenge after moving the piano. These are the guys to call for those tough assignments.
Description of Work
Moved some large pieces including an antique player piano between adjacent houses. (Tougher than it sounds)
Category
piano moving
Service Provider Response
No doubt moving is one of the most challenging tasks out there. We're proud of our experienced teams - they tackle a tough job with a can-do attitude on a daily basis!SUSAN P.
04/29/2013
Bell was good about communicating, which was much appreciated. The drivers called when they were leaving each place that they picked up furniture. They took very good care of the furniture. My house has some tight corners so they had to take a few legs off a table and the top off of another piece, but they put it back together nicely when it was moved. One piece was a computer armoire that was extremely heavy (300-350 lbs.) They had a challenge with that one to get it to fit down the stairs in the room I wanted, but they did great. The travel time and the unloading took about 2 1/2 hours, so I just had to pay a little overage. I will definitely call them again when I want to move.
Description of Work
I had a coupon for two movers and a truck for two hours for $99, and called Bell about a week before I needed them. We set up the date that I wanted, I was happy that they were available on the day I needed. I had furniture to be moved from two different locations to my house (both local.)
Category
moving companies
Service Provider Response
Many moves pose a challenge for our crews. They take pride in putting their skills to task and making it look easy!Kathleen M.
03/31/2013
Bill was very prompt in responding and scheduling our move. He was very accommodating when we had to change the date at the last minute. Compared to several "low-cost" movers I have used, this company seemed more professional in the way they wrapped and handled our things.
Description of Work
Local household move.
Category
moving companies
Service Provider Response
Responding quickly to our customers needs, and then taking the time to carefully handle their goods. It's all about time management!John W.
03/25/2013
Did not realize that they charge you for the time it takes to get from their warehouse to your residence. You need to figure in an hour for this.
Description of Work
Moved furniture from old house to the new. They did an excellent job of moving.
Category
moving companies
Service Provider Response
Travel time for the crew and truck is part of the job -- please include this when calculating the estimated costs for your move. Simply stated, once the truck is enroute to your job, the crew is on the clock and the truck is burning that diesel. And that all that adds into the total cost.KATHLEEN C.
03/23/2013
Excellent from beginning to end.
Description of Work
Bell moved my son from his rental house into his first owned house. They stopped and picked up furniture at our house in additional to the furniture from the rental house. All furniture was padded before leaving the houses and all bannisters were padded to avoid damage. They also put down mats on the floor to avoid tracking dirt into the houses. The furniture was being moved to an old house in Hyde Park with narrow staircases. They did an excellent job of getting things to the second and third floors without damaging the walls. They worked hard and fast. We were extremely pleased.
Category
moving companies
Service Provider Response
Whether it's an easy location or a difficult one, the Bell Moving crews are ready to handle furniture with the utmost care. Of course, the proper tools and plenty of experience help make it look easy.Megan G.
03/12/2013
This was a great experience! They were on time and very professional. They took their time and showed respect for my furniture. They made sure everything was in place and all mess was cleaned up before they left. I highly recommend them!
Description of Work
I got the special deal for 2 hours of services for $99. Not only did they move some items into my new home, they also moved some heavy boxes around the house for me!
Category
moving companies
Service Provider Response
The highest of compliments is when our customers feel respected and appreciated by our crews. Let's face it. Moving furniture is not an easy task. Showing respect to our customers during the difficult time of their relocation is very rewarding work for our teams!Lori M.
03/04/2013
The men arrived promptly at 8 AM. They were courteous, friendly and well-groomed. I showed them the extremely heavy items (two large, glass top dining tables, buffet, china closet, solid wood Stickley TV console and large leather sofa to be moved into the garage for temporary storage during a house remodel and washer and dryer and refrigerator to the basement. These men were so careful not to dent my furniture through tight turns on stairways and narrow doorways. They stayed on task the entire time, not wasting a minute. They carefully wrapped my furniture with thick moving blankets and carried most of the items. When my remodeling project is finished, I am going to ask for these two men again because of the care they took. I would highly recommend Bell Moving to anyone. I just lucked onto them from the Angie's List deal. I can only remember one name, Rick, because there were so many other contractors here today.
Description of Work
Moving of large, heavy furniture .
Category
moving companies
Service Provider Response
We shared this review with the crew that handled this move and it truly made their day. This is their favorite part of the job - leaving customers 'super duper' happy..Phone
Address
4075 Port Union Rd
Cincinnati, OH 45014
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