Bell Moving & Storage Inc

Outstanding mover, who picked up our Household furniture in April, stored it all for 8 months, and moved it all back into the new house with nothing missing, and no scratches on anything. Ernie, Trey, and Brandon were a perfect, pilot, and highly professional crew to work with.

I was sent one truck and three guys to move a 2200 sq ft home. The movers had the personality of a brick, apparently complained to one of us that the guy that did the estimate under-estimated the work. They'd move one room and take a smoke break, took them almost six hours to complete loading the truck and still didn't have enough room for all of our things. We had to ask a neighbor to hold stuff for us and we'd haul it in the car later. They damaged my couch, ripping off the back. I have called, sent pictures, and it's been almost three weeks and they have not even acknowledged that they received my claim. I paid for full insurance on my move, not the basic. For a company that bills themselves as professional movers, this is not what I expected. At this point all I want is my couch repaired and I would have appreciated a response by now.

It was excellent. Joe, the gentleman who set up the move, was very helpful in explaining everything and letting me know what the costs would be ahead of time. His responses to my emails were prompt and he completely answered all my questions. It was really good to get a call during the move in case there were issues - there weren’t. But I was impressed that Angie, from the office, took the time to call and make sure. The three men who came to move all our things were awesome! I am ashamed to say I didn’t get their names. They arrived promptly and got right to work - and didn’t stop until the work was done!! They were very careful and wanted to make sure things were placed where we wanted them. They were polite, patient and willing to do whatever we asked - without any complaint or judgement!! I was so impressed by their level of service - which is rarely found these days! I will be recommending this business to friends and family. I cannot thank them enough! The price seems to be comparable to other movers.

It went well. They showed up on time and moved the furniture in the two hour period they were hired for. Would definitely recommend them!

They eventually came back and did one trip and after they did I sent them home. They were slow, milked the clock, complained all of the time and argued with me. Not to mention, dropped and broke a box clearly marked fragile. I hired another mover while dealing with these screwups to do the apartment job and they were great. I would not wish this company on my worst enemy.

They did an awesome job! There was no damage & everything arrived on time. I would highly recommend them!

Paid the company almost a full day to move with a guarantee that I would move with them once my new house was built. They came to move my house with the promise they would have the tools needed. When they arrived they didn't. I had to go to a neighbors house to get the right tool and it took much longerThe move itself was ok until I had extra screws from things they didn't know where they went. After I couldn't find a tool that they had used. I called them to see where they had placed it and they woman said she would get back to me and never did. I was just glad to be done with them and let it go. It wasn't a couple months later after we were having issues with our newer mattress that I noticed the frame was broken in the middle. I called them to explain I hadn't noticed it before and to tell them the other issues and the only thing I received was a there is nothing we will do. Requested mult times the president contact me - nothing. Not even an email. Horrible company - stay away.

Frieda at Bell Moving and Storage went above and beyond in this case.

We didn't use it in the time frame that we were supposed to, but we were finally able to work out a deal, where we used them. We had to go through court about the house, and the case went on for a year, but they were terrific, they allowed us to use the deal even after it expired. A couple of guys came, they were gentle and thoughtful. There were some antiques involved, and we couldn't have been happier with the service. We only had a few pieces of furniture, and it took them only about an hour and half to move it from one house to the basement of another house. I can't say enough about how great they are, and we wouldn't hesitate to use them again in the future. They worked with us knowing that we had this crazy circumstance. They were right on time, and they did everything that they said they were going to do.

I needed to emty the house into two rooms and the garage so that new hardwood floors could be installed. The plan was to move everything myself with a little help from family and friends. On Sunday, yesterday, I realized the curio was 5 inches taller than the doorways. Family moved the dining room hutch which was also too tall by turning it on its side and scratched it. So I put a hold on moving the curio. I researched moving and storage on Angie's list so I would have a plan for Monday moring. I decided on Bell and called about 7:30 AM. They had another job about 20 miles away and worked me into the schedule after it. By 11:30 AM they had been here and gone. My curio is safely in the master bedroom for now. When the floors and kitchen remodel are complete, I will definitely call Bell to move the curio and dining room hutch as well as the larger items that are in the garage. My first thought when the dining room hutch was scratched was the hardwood floors would have to be delayed until I could get into someone's schedule. Which of course would then delay the kitchen remodel. It is after all Thanksgiving week. The guys were great. I appreciate the responsiveness to my situation. Thank you!!!!!!!!!

The did not care for the items very well. a painted item was not wrapped and it was damaged. The manager (owner) said he would fix it but wanted to repaint it in my garage. Very unprofessional and very rude.

The Bell moveers arrived on time and were very didigent and professional in every sense of the word.

Overall things went well. Bell movers were kind, respectful, and professional. The only issue we had was that they arrived with a smaller truck than we needed. Luckily we got the move done in one day with two trips but it was tighter than desired. And, ultimately, my husband had to move many miscellaneous items afterwards. If you decide to use their services, just ensure you over-estimate the amount you need to move - it adds up fast!

Two strong young men showed up on time and moved refrigerator.

It was an Angie's List Big Deal that I purchased. It was fine. The service was good. They did it in 40 minutes or less.

Very prompt. 2 guys were very good and carefuly with what they did and how they did it being carefuly and respectful of my things. Very nice guys. The lead seemed to have a photogenic memory and did a really great job with my items. The third person didn't seem to know what he was doing and mentioned being the fork lift driver. He scooted my leather couch across the floor on its back versus waiting to for help. He would carry things on his own without thinking about how to carry it and what it might hit. He didn't know proper lifting etc.

I purchased a Big Deal that was to be for 2 hours (including truck) during "normal business hours" for a residential move. When I got the contract to sign, they upcharged the original purchase price of the Big Deal. When I asked why, I was told because the move was on a Saturday. When I asked if they "normally" worked on Saturday and they said yes, then I challenged why Saturday was not considered "normal business hours." I did agree to pay the Saturday rate on additional hours but felt since the Big Deal did not address Saturday as not normal that the original $99 for 2 hours should be honored. Instead of getting a reply from Bell, I received an email from Angie's List the next day that my move was cancelled. I called Bell and left a VM for the president to discuss the situation but she did not give me the courtesy of a return call. Angie's List did what they could to find a replacement mover but since I needed someone in 2 days on a Saturday, they were unable to find one, but did refund my money. I feel the situation was handled unprofessionally by Bell since the president did not return my call and cancelled the move without notifying me personally. However, the salesman I dealt with was responsive and sympathetic to my complaint and said they had many others with the same complaint, which Angie's List confirmed. However, kudos to Angie's List because they handled the situation with courtesy and professionalism.

Overall a great experience.

Very flexible and responsive scheduling the job. They showed up on time fully aware of the challenge and prepared to get the job done. The guys did an amazing job moving an antique player piano from my parents' house (next door) physically carrying it several hundred feet across a significant incline without a hitch. They needed to take it in and out of the doors for the walk-out basements. The damp ground and the terrain made it quite impossible to use any sort of dolly. I thought they were crazy to try but, they really knew how to safely tackle the job without any damage to the piano or themselves. They moved a number of other large pieces of furniture for us as well that were absolutely no challenge after moving the piano. These are the guys to call for those tough assignments.

Bell was good about communicating, which was much appreciated. The drivers called when they were leaving each place that they picked up furniture. They took very good care of the furniture. My house has some tight corners so they had to take a few legs off a table and the top off of another piece, but they put it back together nicely when it was moved. One piece was a computer armoire that was extremely heavy (300-350 lbs.) They had a challenge with that one to get it to fit down the stairs in the room I wanted, but they did great. The travel time and the unloading took about 2 1/2 hours, so I just had to pay a little overage. I will definitely call them again when I want to move.

Bill was very prompt in responding and scheduling our move. He was very accommodating when we had to change the date at the last minute. Compared to several "low-cost" movers I have used, this company seemed more professional in the way they wrapped and handled our things.

Did not realize that they charge you for the time it takes to get from their warehouse to your residence. You need to figure in an hour for this.

Excellent from beginning to end.

This was a great experience! They were on time and very professional. They took their time and showed respect for my furniture. They made sure everything was in place and all mess was cleaned up before they left. I highly recommend them!

The men arrived promptly at 8 AM. They were courteous, friendly and well-groomed. I showed them the extremely heavy items (two large, glass top dining tables, buffet, china closet, solid wood Stickley TV console and large leather sofa to be moved into the garage for temporary storage during a house remodel and washer and dryer and refrigerator to the basement. These men were so careful not to dent my furniture through tight turns on stairways and narrow doorways. They stayed on task the entire time, not wasting a minute. They carefully wrapped my furniture with thick moving blankets and carried most of the items. When my remodeling project is finished, I am going to ask for these two men again because of the care they took. I would highly recommend Bell Moving to anyone. I just lucked onto them from the Angie's List deal. I can only remember one name, Rick, because there were so many other contractors here today.