AquaProof Inc

I was amazed that they were able to do the job in one and a half days. They had to move part of my backyard fence in order to get their equipment in. They later replaced the fence and the landscaping around my house that had to be moved. They had to dig a trench from my house to the street to connect my gutters to a drain. The excavation down to the foundation of my house was done efficiently and in less time than I expected. The crew worked with no break for over eight hours the first day and another four or five the next day. When they were done, they did a good job of trying to get my yard back in order (not easy to do in the middle of winter). Throughout the process, the crew were friendly and cooperative and answered all of my questions. They did a great job.

Aqua Proof was very prompt in setting an appointment and then following through with the work. They were very courtious to my time.

They were very knowledgable, professional and and did an excellent job.

At 11:30 P.M. February 8, 2009, we noticed the carpet in the basement family room was getting wet. We have lived in our house for 11 years and never had prior problems with water coming in. Due to the rapid ice melt on Saturday, 2/7/09, our entire foundation failed due to hydrostatic pressure and water was coming in at the joint between the walls and floor of the basement. After contacting 7 other companies, I had just about given up on having our problem taken care of in a timely fashion. I am so happy that I took the time to place one more call. I reached Gil at AquaProof, Inc. He listened to my problem and said he would be over in 30 minutes to look at our house. He was professional, courteous, personable and knowledgeable. He gave us an estimate before leaving our home. He described the process to us completely and told us the project would be complete in 2 days. Just as Gil had promised, a crew arrived at our house at about 8 AM on Thursday, 2/12/09, and got to work immediately with the jackhammers. It was like music to my ears! By the end of the day, there was a knee-high pile of rubble in the basement and I could not fathom how the job would ever be completed in the time frame that was promised. However, by 6 P.M. on 2/13/09, the crew was gone and the whole job was completed. They removed all the concrete rubble and even took the sections of drywall that had to be removed. The crew responded to the problem like a disaster team. They were courteous and professional and took the greatest care of floor coverings and carpets not in the work area by placing covers over everything on which they walked. They were also kind enough to tell us when one of our dogs ran outside. I highly recommend this company. My hat is off to them and would give them a 5-star + rating. If only all companies involved in home repair were half as good as AquaProof! We can't thank them enough for a job well done.

I was extremely impressed with the teamlike approach to the job. There was approximately 12 workers at my house and everybody was doing their part of the job and nobody was "tripping" over anybody else. It took 2 days for them to finish the job. The temperature didn't exceed 15 degrees either day. About 2 weeks after the job was completed I noticed some moisture on one point on the inside of the crawlspace wall. I called and they were out the same day. The wallboard/tile had been pulled away from the wall at one point from the backfilled dirt being tamped down. They dug down and repaired it and also installed a moisture barrier on the crawlspace floor. That was 2 weeks ago and there has been no problems since then. I am extremely pleased with the job that was done and the professionalism that everyone showed. I would highly recommend (and have) Aqua Proof Inc. to anyone needing a water problem taken care of.

Gill the sales rep was knowledgeable and gave a no pressure estimate which was appreciated. Danny Manley, Gill and crew showed up as scheduled and asked if we had any questions prior to starting work. Job took a day as planned. Danny followed up during the day to keep us posted on the status of the project. Crew made every effort to minimize dust and dirt during the day and cleaned up well after themselves. Overall we were very pleased. We have had rain and a big snow melt since the project was complete and the basement has been dry.

Our experience with them went very well and I was very satisfied with them. We had a bid from a competitor which was far higher than theirs. We were very impressed with the no pressure approach of Aquaproof and they did the work on time well within the budget. They were very honest, direct and helpful. They did not attempt to do any manipulation and I have no problem recommending them.

These guys were awesome from start to finish. When I contacted them, they thought the issue was above ground (which they don't fix), but Gil agreed to come out that day and take a look. Gil helped me chip away the damaged wainscoting and plaster on my basement wall and identified where the water was coming in. Since it was on the foundation wall, Aquaproof could help, and Gil proposed two options for dealing with the water. He helped me figure out which was best for us and was able to get a crew out to do the work very quickly. The crew was professional and very nice. They arrived promptly and completed the work quickly. When I threw in an additional request at the last minute (remove soil that was piled too high on the other side of my house, they were able to comply and Gil handled the additional work very fairly from a payment standpoint. Last, Gil called after our first heavy rains to make sure the basement was dry. THANK YOU GUYS!

They were professional, efficient, and the price was reasonable. I would recommend them to others.

We haven't had any leaks so far. I was disappointed that they took the basement apart more than I thought they would. I had to do a lot of work to clean it up. It wasn't in the contract to clean up, but I didn't expect to do so much. They came on time and everything seems to be working.

They responded to my phone inquiry promptly and arranged to come out and give me an estimate. The estimator, Doug Wesley, arrived as scheduled, walked the site with me, prepared a plot sketch, and gave me an estimate. He told me that with their current backlog of work, it would be at least 2 months before they'd be able to get to my project. A little over 2 months later, AquaProof notified me that they would be starting my work the following week. The crew showed up early on Thursday morning, and, even though they were unable to use their trenching machine due to the layout of the property, they were able to hand dig the trenches, lay the pipe, and backfill and grade the trenches is less then 5 hours. One of the lines ran underneath a walkway. They removed the flagstones (set in crushed limestone), ran the line, and reset the flags in their original positions. After completing the work, the crew's foreman walked over the job with me, showing me the routing of each line and the location of it's discharge.

They showed up when they said they would. The crew on the first day worked inside because of the weather. They installed a deeper sump well. It was a real mess, but they layed down mats and plastic. When they left, everything was spotless. On the second day, they did the outside work. They showed up on time. They worked all day the only time they stopped was for lunch. Our neighbors and even the mail lady couldn't believe how hard they worked and most of all how well they cleaned up. Our basement is DRY now. AquaProof is a wonderful company to work with.

They were very honest and able to work with me. Very efficient. They finished up in one day. Everything was cleaned up. They did a very good job.

Overall, the work was excellent and I was a very satisfied customer. AquaProof did all of this work in one day and completely cleaned up afterwards. The supervisor, Gil Brummet, was very knowledgeable and professional in providing a free estimate, getting his work crew to the house as scheduled, starting the work on time and finishing the job in one day. His final cost was exactly what was agreed to in the contract, no surprises. I was very pleased with their work and highly recommend them.

I called to get an estimate to stop the water intrusion in our basement for our 1926 built home. The office set the appointment for the same day. Gill arrived on time and was very nice. He looked at the areas from the inside and outside of the home. He was very knowledgeable. Gill proposed 2 different approaches. The first approach was doing the job from the interior at a cost of about $7000. The second approach (cleaner) was doing the job from the outside at a cost of about $10,000. Gill followed up twice with phone calls. I felt the approach was reasonable and Gill seemed to have a good understanding of the problem. We did not want to invest that amount of money at this time to fix small trickling leaks in an older unfinished basement. If we decide to invest that type of money, I would consider using this company.

I was impressed by the size of the team which came to work on this job, how quickly they worked, and how polite they were. They minimized the impact of the digging, going through beds and not yard as much as possible. We only lost a few small plants. The job was completed in less than one day.

The work is perfect. They were very professional, the owner came out and was professional as well.

They did a great job. The demonstrated knowledge and they did a precise job. They fixed the problem and I had a great experience with them.

The project began and terminated well in advanced of what was expected. Doug and his crew were professional and hardworking all while taking extreme caution and paying close attention to details. I felt at ease while they consistently and diligently worked to solve my drainage problem. One particular problem was the far North eastern portion of the foundation, where I've had numerous "professionals" take a look at the area paid to solve the problem which never did. When Aquaproof's crew got to the area, they discovered that my neighbors backyard drain system was connected to mine. This discovery solved the mystery of water and deterioration because their drain system was not covered or protected which led up to the blockage and build up of water which flooded my basement. Last night was our first hard rain and my first experience of testing the work that was done. I was so surprised that there was virtually no water and the damp basement smell from the wet foundation was absolutely gone!!!! Thank you very much!!! This was not cheap but monies well spent!

They were perfect. When I had trouble moving appliances back, they returned and did the job (though it wasn't required). When I had trouble re-closing a door, Gil came back again and fixed it. He has an extremely kind and positive attitude.

It went well. Gil the estimator came and supplied a detailed estimate and suggested I needed only an interior solution to the water problems. I requested references and was given about three. I checked them and they all had positive comments about Aquaproof. After I signed the contract, I could not schedule a date and time due to family emergencies but when the appointment was scheduled the workers appeared at the appointed day and time--the job took only one day because there were about 6-7 workers on the job. The trenches were dug, the draintile was installed, and the basement floor over the drains was concreted over. Next the durashield was installed on three basement walls. Finally a sump pump was installed and drained to an outside downspout. The drain lines were installed on the exterior of one side of the house and a discharge line was run out to the middle of the yard. The contractor put topsoil over the section where the drain lines were installed. Three window wells were installed. Overall the job went just as the estimator had indicated. The next day I discovered they had installed the wrong sump pump; when contacted, they came right out and replaced it with the correct one.

Gil from Aquaproof came out in April and spoke with us about cures for an infrequently leaking basement. We requested a plan for outdoor work only. He came back with an overall plan to solve the problem. We had spoken with several other consultants and thought perhaps we could do part of the project, see if it solves the problem, then if not, do the rest of the work. We realized this might be more expensive overall than just doing it all at once. Gil was willing to bid on just a portion of the job (drain pipe and gutters without sealing the foundation) and his bid seemed reasonable for the work involved. We had a couple other bidders, but their idea was to do even smaller projects which I thought would not solve the problem. Once we OK'd the bid from Aquaproof, we knew it would take a few months until they were able to do the work. By mid to late July, we noticed that underground piping had been marked and called Gil. He said they were planning to be out within a week. The crew showed up on time, were very professional, and finished the drainage work, including cleanup, within a day. The next day, Aquaproof sent a gutter company out to install the gutters. This work also was done quite professionally and quickly. A day or so later, Gil and the company owner came out to inspect the work and asked if they could leave an advertising sign in the front yard for a week or so, which we OK'd. Gil had been available immediately throughout the project by cell phone. I even called him a couple of times in advance to check on how their scheduling was going and he said no problem, even if I wanted to call more frequently. About 3 weeks or so after the project completion, we received a call from Gil mentioning that it had rained out by him and checking to make sure that the drain lines were working OK, which they were. At this point, we probably won't know for sure if the "cure" was successful for a year or so, since that is how frequently our basement leaked. However, if there still is a problem, we won't have any problem calling Aquaproof to do additional required work.

The owner was very responsible, his team was well supervised, courteous and they knew what they were doing. The estimate was half the price of the others. We have had huge rains since then and we've found no leaks. "There are two best things in my life; Angie's List and Consumer Report" and I lean more towards Angie's List because it offers more than the other. I would like to become a lifetime member if that is a possibility.

They were very professional, and their price was exactly what they quoted it would be. The guys were easy to work with and it was a great experience. They did exactly what they said the would. They did accidentally break of a branch on one of my trees, but they apologized and promised to replace it if the tree died.

I liked them a lot except for their follow through, there something, a small detail that they were supposed to finish. Other than that they were professional I would consider them again in the future.