Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

AllPro Technologies

Computer Repair, Computer Sales, Computer Training

About us

AllPro Technologies has extensive knowledge on desktops, laptops, servers, and Mac’s. We have a Cincinnati location for drop off service, as well as an active mobile division for commercial and residential on-site service. Our primary focus is on residential and small business customers. We provide all types of computer repair and networking services. Everything from virus and spyware removal to exchange email hosting. We repair laptop power jacks, LCD screens, bulbs, inverters, and replace motherboards. We perform repairs on Mac’s- both software and hardware. We also do secure document shredding, drop-off and onsite. Serving the area since 2002, AllPro Technologies is the one call to make to keep your systems running smooth and efficiently, so you can focus on your business. AllPro Technologies is managed by a US Navy veteran. We provide break-fix as well as managed system maintenance for our business customers. Additional DBA - Custom PC Computers & Repair (former). Additional email - service@allprotechnologies.com.

Business highlights

23 years of trusted experience

Services we offer

Residential & commercial IT support, computer training, sales, & repair.

Services we don't offer

Help desk and database programming.

Amenities

Warranties
Yes


Accepted payment methods

Discover
MasterCard
Visa

Photos of past projects

Reviews

4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
17%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-23 of 23 reviews

John I.
04/2015
5.0
computer repair
  + -1 more
All Pro does a great job each and every time. They are currently building a webs sites for the branch operation and myself.
Description of Work: Back up storage, monitoring of system, anti-virus

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

jerry E.
12/2013
5.0
computer repair
  + -1 more
They have found a lot of damage caused by another computer company to my customized laptop. It's an XPS701L Dell, and parts of it cannot be replaced. They've been outstanding in helping me to repair what they can. The customer service has been excellent. They just do things right.
Description of Work: They are fixing my computer after another company ruined it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin D.
01/2013
3.0
computer repair
  + -1 more
Overall, the repair was done and the computer works. It took too long and they did not do a good job of keeping me posted on progress. I was scared to think after spending $360.00 I would need to pay (up to $200) for a virsus removal. But very glad I fixed it at home. In the end, I wish they did more for as much as I paid, especially with regard to the virus program.
Description of Work: Custom PC repaired a lap top for us. It needed a new screen and base. It took about 2 weeks to get parts, which seemed long. And I had to call them for updates, they did not call me. I paid the price, but it was after I left it for a NO refund estimate. I wish I had an option. What really irritated me was when I picked up the laptop, he told me it had a virus. That to remove it he needed to keep it over night and it would cost between $150 and $200. I said no, took it home, did a simple "remove program" from the Windows Control Panel and it was gone. For an expensive repair, you would like to think that they might have tried to remove the program. Or do simple "clean up" type programs. This isn't a requirement, but a good service add on.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$360

michael H.
12/2011
5.0
computer repair
  + -1 more
They do great work. The price is also very fair.
Description of Work: They cleaned out my computer and also installed an anti-virus program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL H H.
12/2011
4.0
computer repair
  + -1 more
Went to them twice to get my e-mail up. Was referred to Microsoft. Also bought a backup drive.
Description of Work: Microsoft Outlook e-mail corrupted. Referred me to Microsoft. However, didn't provide me with a phone no. top call. It was very laborious to get the right number.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

DONNA B.
07/2011
5.0
computer repair
  + -1 more
My son was returning to college in one week and needed the repair done quickly. He went to one of the big box stores and they told him the part would take 10-14 days to order, and cost $200-300. I looked on Angies List and saw this repair service, and told my son to try them. He went on one day; they called him the next day and quoted him a price, and said it might take a couple of days if they didn't have the correct screen in stock. They called him the next day, and said they had his laptop done, and apologized because the price was $10 over the quote. The repair person said they had a screen in stock which was a better grade, and since my son needed the computer, he used it. My son was very happy to pay the extra $10.00. He said the screen was better than the original.
Description of Work: The screen on the laptop cracked and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Frank W.
03/2011
5.0
computer repair
  + -1 more
I spent under a $100 on that service. They were prompt and courteous. They offered the back-up to me, which I wouldn?t have thought of. They were reasonably priced and are very close to my home. They were top and the work was done when they said it would be and they called me right away. They also called me if they had any questions and did not wait.
Description of Work: I used Custom-PC Computer within the last few months and they fixed my PC, cleaned it, and did a back-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

MICHAEL H H.
11/2010
5.0
computer repair
  + -1 more
Excellent
Description of Work: Replaced DVD drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Richard S.
11/2010
5.0
computer repair
  + -1 more
The overall service was very good. They did the job in a very timely fashion. They did a good job. I was pleased with their services. They knew what the problem was and took care of it. In fact, they had it ready sooner than I had expected. I never got any other prices to compare, but I felt that their price was very reasonable. They were very professional. If need be, then I would use their services again.
Description of Work: Custom-PC Computers installed a new hard drive on a desktop about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ivan B.
02/2010
5.0
computer repair
  + -1 more
Last time I called them when my laptop did not start one morning. I called, got an estimate for repair and data back up, brought my laptop in and let it there. Next day they called me and outlined the problem, which was a bad motherboard. They backed up my data on DVDs and returned my hard drive, as I requested. An estimate was correct. I had to buy new laptop, but I managed to keep my personal and business data. Thank you guys! Highly recommend!
Description of Work: I've dealt with them before, when they were on Glendale Ave, and at the new West Chester location. Generally my experience is quite good. I recommend these guys for any PC repair or upgrade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Carol S.
03/2009
5.0
computer repair
  + -1 more
great-- computer had really been messed up by a nasty virus. work was done very quickly (1 day).
Description of Work: cleaned and reformatted hard drive, installed new, better virus software, recovered important files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Benjamin B.
09/2008
4.0
computer repair
  + -1 more
My experience with them was fine. They fixed the problem and they were prompt in their service. They were a little expensive but they were probably about the same as everyone else.
Description of Work: I took my computer to their store to have it serviced.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

RALPH S.
05/2008
4.0
computer repair
  + -1 more
They are punctual and reasonably priced. But on the initial service call he didn't have the materials to increase the memory so he had to make a second trip out for about an additional $45 which could have been avoided if he had the proper parts in the first place. They are the only company I have used for these services, so I don't have anything to compare them to as far as price goes.
Description of Work: They cleaned up comp and installed additional memory.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KATE K.
11/2007
5.0
computer repair
  + -1 more
I brought my CPU to the store approximately. 11:30AM on a Saturday and was able to pick it up before 2:30PM the same day. All the "big box" stores I'd previously called insisted on at least 2-3 weekdays for completion and their prices, for both materials and service, were much higher. Not only did I get exactly the service I needed, but the very friendly technician gave me the website location for a free word processing program that I've since downloaded with great results. Overall a very positive experience, especially the super-fast turn-around time.
Description of Work: Installed a new 160GB Hard Drive and reloaded Windows XP, Drivers and Updates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

MARGARET R.
10/2007
5.0
computer repair
  + -1 more
Did everything they said they would do and more. They explained everything which was wonderful. They were very good...the best. I would work with them again in a second.
Description of Work: They came here to work on my computer. They had to take it to the shop and fixed it and brought it back to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl W.
08/2007
5.0
computer repair
  + -1 more
This was the third firm to which I had taken my computer for updating. This was the only company that recognized that I had inadequate RAM, and needed to increase. Prior two companies had not noted this, nor did either load SP2, which was one of my major concerns. Their prices, knowledge and service, are outstanding.
Description of Work: Upgraded RAM from 256k to 512k; added Microsoft SP2; replaced Netscape with Firefox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

TIMOTHY P.
01/2007
5.0
computer repair
  + -1 more
Job 1: Excellent service, work was completed within 24 hours. Job 2: Turn around time is incredible. Computer repaired and returned within 48 hours!
Description of Work: Job 1: Cleaned hard drive of viruses re-installed original software.($75.) Job 2: Repaired internal power coupling on Sony Vaio laptop. Installed Internet security.($244.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$319

Jan W.
08/2006
4.0
computer repair
  + -1 more
I took my processor about 6:00 pm on 8/22/06 and picked it up after lunch on 8/23/06. They showed me the new hard drive with the data on it. However, when I got home, I discovered they had not deleted the data from the old hard drive, which I kept as a secondary drive. I had to take it back to have that done. He initially told me I would have to drop it off and pick it up later, but when I arrived, he said he would do it while I waited. Unfortunately, it didn't go very quickly. I spent time I didn't have to spare waiting. I did notice that the interior of the processor had not been cleaned of dust. On the plus side, he did answer all of my questions and offered some ideas for me to try. The price did include a ten dollar off coupon since I was an Angie's List subscriber.
Description of Work: A 120G hard drive was installed. Data was copied from the old to the new hard drive. 256M ram was purchased.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$130.45

TIMOTHY P.
05/2006
5.0
computer repair
  + -1 more
Repair was completed promptly at reasonable cost. Could not ask for better, or more courteous service. Very quick and reliable; work was completed within 24 hours.
Description of Work: Job 1: Had an IBM T40 notebook computer with a bad video card on the motherboard. Had taken computer to another repair shop (before joining Angie's List) and was told repair would be $790.00. Waited multiple weeks with no repair or call...finally picked up computer and joined Angie's List. Custom PC contacted mfg and found out motherboard was still under warranty. Repair was completed within 5 days. ($85.19) Job 2: Replaced defective fan Cleaned hard drive (removed viruses) Installed new anti-virus, anti-spyware. ($255.57)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255.57

RALPH S.
04/2006
5.0
computer repair
  + -1 more
unknown
Description of Work: They installed memory, cleaned up the system and checked for viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

NANCY W.
10/2005
5.0
computer repair
  + -1 more
FAST, FAST, FAST! MY COMPUTER "POPPED" ONE DAY AND QUIT. IT WAS FAIRLY NEW, BUT SINCE I HAD RECENTLY RELOCATED FROM OUT OF STATE, I COULDN'T TAKE IT BACK TO WHERE I HAD IT BUILT. I TOOK IT IN AT 10 AM AND HAD IT BACK IN LESS THAN 3 HOURS! THE PART WAS APPROX $50 AND THEY CHARGED $14 TO INSTALL. THE IRONY IS THAT BECAUSE MY COMPUTER QUIT, I COULDN'T CHECK OUT THE LIST ON ANGIE'S LIST, SO GUESS I LUCKED OUT WHEN I CHOSE THIS COMPANY OUT OF THE PHONE BOOK!
Description of Work: INSTALLED NEW POWER SUPPLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

THAYLE R.
09/2005
5.0
computer repair
  + -1 more
INITIAL ESTIMATE WAS LOWER THAN EXPECTED. COST IS PER HOUR. CHARGED A $45 TRAVEL CHARGE. WASN'T EXPECTING TRAVEL CHARGE.
Description of Work: ADJUSTED MY COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$90

Response from AllPro Technologies
CUSTOM-PC DOES NOT CHARGE A TRAVEL FEE. I HAVE SEARCHED OUR RECORDS AND CANNOT FIND THIS CUSTOMER IN THE SYSTEM. YOU MAY HAVE HAD SERVICE BY ANOTHER COMPANY WITH A SIMULAR NAME. WE WOULD LOVE TO HAVE YOU AS A CUSTOMER. CUSTOM-PC CHARGES $89 PER HOUR FOR THE FIRST HOUR AND BY MINUTE THEREAFTER. IF ONE OF OUR TECHS DID IN FACT CHARGE YOU A TRAVEL FEE, FAX THE INVOICE TO US AND WE WILL REFUND THE TRAVEL CHARGE.

JOHN K.
07/2005
5.0
computer repair
  + -1 more
COMPETENT. POLITE. WHEN MY EMAIL PROVIDER WOULD NOT DOWNLOAD THE ANTI-VIRUS UPDATES, HE CHECKED WITH THE ANTI-VIRUS COMPANY AND TRIED TO CHECK WITH MY PROVIDER (WHO DID NOT RESPOND TO HIM OR TO ME). FINALLY, HE FOUND A WAY FOR ME TO DOWNLOAD THE UPDATES DIRECTLY FROM THE ANTI-VIRUS WEBSITE. HE DID ALL THIS FOLLOW-UP WORK WITHOUT CHARGE.
Description of Work: MR. COOK UNINSTALLED AN ANTI-VIRUS PROGRAM THAT I WAS UNABLE TO UNINSTALL. HE SOLD AND INSTALLED A DIFFERENT ANTI-VIRUS PROGRAM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

    Contact information

    5070 Crookshank Rd, Cincinnati, OH 45238

    http://allprotechnologies.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    AllPro Technologies is currently rated 4.7 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    AllPro Technologies accepts the following forms of payment: Discover,MasterCard,Visa
    No, AllPro Technologies does not offer free project estimates.
    Yes, AllPro Technologies offers eco-friendly accreditations.
    No, AllPro Technologies does not offer a senior discount.
    No, AllPro Technologies does not offer emergency services.
    Yes, AllPro Technologies offers warranties.
    AllPro Technologies offers the following services: Residential & commercial IT support, computer training, sales, & repair.
    Help desk and database programming.

    Contact information

    5070 Crookshank Rd, Cincinnati, OH 45238

    http://allprotechnologies.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM