Outdoor Design Build LLC

Excellent work. Outdoor Design build designed and built a large patio area for us a few years ago which we have loved. We hired them to custom build a fireplace this year and couldn't be happy with it. They were able to build the fireplace exactly to our needs, including the stone veneer to match a wall previously built. Excellent work, very responsive, great craftsmanship. We have hired them twice and would do so again.

David Underhill and his crew were great to work with from the start. We began by hiring Gayle Fraser to design our backyard project and ODB implemented that design. Bid was not the lowest I received out of four but was close. We went with ODB because of their reputation/reviews and the engagement we had with them as we reviewed our options. They didn’t disappoint. There were a few design items we adapted during construction which improved the end product but didn’t lead to cost surprises. David expertly managed the various subcontractors (his crew - Manuel was awesome, electric, plumbing for gas line, stone masons). The only thing I’d advise prospective clients is that ODB is in high demand and they will probably have to wait some months before the project begins because other clients are ahead of them when they sign the contract. For us, it was better to go with the best option for quality of work rather than who could get it done sooner.

We couldn’t be happier with our new covered patio with fireplace, grill, mini fridge and pizza oven. Outdoor heaters and fireplace allow us to use the space on cooler days.

Service after the sale! When anyone goes into a sizable backyard project, just know not all goes according to plan. There will be hiccups, delays, re-dos, etc. Just be in that mindset, no matter who you use. It's life and it happens! The end result is that I LOVE MY NEW BACKYARD SPACE (as do my neighbors :-) ) With that, I wish to speak about the service after the sale! That is one competitive advantage I give David and his Outdoor Design team! My backyard project was fairly sizable... Deck tear down, new covered/paved patio, a new gas line fed firepit with concrete/stone sitting. My dream backyard! I am into my third season of enjoying my backyard space. I mentioned this because some items needed to corrected after about a year, the contractors we long packed and gone. I contacted David and without question, he said " I will take care of it...), and did so. Making the issue go away and even made it better than it was before. Now fast forward another year! Another unforeseen problem arose. I reached out to David and told him what happened, and I would like to make sure I got the right size and part to replace, that if he would order the part for the firepit I would pay him for it and replace it myself (given it has been over two years). He said, "That should not have happened...I will order and replace it, and will have it installed at no cost." He promptly did so that we didn't miss any long-term enjoyment outside. THAT IS SERVICE no one will match! It is the small things that add up and over-shadow minor inconveniences that happened during the design/building of the project. I would recommend David and his team to anyone! He has your back long after the sale and completion of your project!

Everything went well. They did a great job and we are very pleased with the outcome.

The entire experience with Design Build was exceptional. We feel so fortunate to have selected them to complete our project. It turned out even better than expected and we enjoy it even more than anticipated. The only regret is that we didn't build it 5 years ago. David, his foreman Rick, the rest of his crews and subs were all very professional and responsive. They began the project when they said they would and were at our home every day working until it was completed. Even in freezing temperatures and snow! They were in good communication throughout the process making sure we were happy every step of the way. They've been doing this for a long time and their expertise shows, not just in the craftsmanship but in the guidance they provided to ensure we achieved our desired outcome. We've already referred them to our friends and neighbors and recommend them to anyone considering a new outdoor space.

David and his team were great to work with. They were helpful with any questions or requests we had, and they were flexible in changing little things if we asked as we went. Our patio and landscaping turned out just the way we wanted!

It went very well. A much bigger project than I imagined and a few little hiccups were addressed and quickly resolved. The crews are flexible and willing to make tweaks along the way, They welcome and encourage feedback as the job progresses. Dave has a vision and knows what works best. He provides excellent suggestions. The crews work like it is their own project with a focus on quality

This is the second outdoor project I have worked with Outdoor Design Build to create for me. Previously they built a custom deck off the back of my house. They are by far the best in their business. The quality of their work and of the materials they use is excellent. They are responsive and easy to work with. I will choose them every time and I highly recommend their services. You will not be disappointed.

David's team designed and built an exceptionally nice outdoor living space, completely transforming our backyard. Their deep experience in both softscapes and hardscapes was evident through every step of the project. David was always making insightful recommendations about the design and materials as well as important guidance on maintenance. Perhaps most importantly, the team professionally handled our indecision around the schedule. We initially wanted to do the project in phases but then changed our mind as phase 1 wrapped up. We are very thankful that they squeezed us in before the winter and the ensuing pandemic lockdown. We've already spent countless hours enjoying the space. David graciously brought the team back in the spring to make some final adjustments. We highly recommend Outdoor Design Build.

We are very pleased with the work David and team performed. They were very easy to work with and we got exactly what we wanted. His team takes great pride in their work and the craftsmanship was top notch. We would definitely hire them again.

The whole project went really well and we are thrilled with the results. David and his crew were great to work with. They transformed our backyard into a beautiful space and did high quality work. David and team were genuinely invested in the result and in ensuring that we were happy with everything. We had a great experience all around.

Dave’s team did excellent job building us a beautiful patio in our tight backyard. We love it out there.

We engaged Outdoor Design Build to complete an outdoor renovation to our 100 year old home including a new 2 car architecturally correct garage, all new landscaping, all new hardscapes (multiple patios, stone steps, fire pit and seat wall), multiple retaining walls, stone work, driveways and significant regrading throughout the property. David was fantastic to work with throughout the design and estimating process. Given the size and scope of our project David was very reasonably priced. Once the project kicked off, his team was a pleasure to work with, everyone was professional, knowledgeable and friendly. All of his crew have been with David for many years and they take pride in their work, which was a key reason for selecting them. I am a very meticulous individual and enjoy getting into the details of projects, while some contractors find hands-on homeowners an annoyance, David and his crew embraced it and brought me into every decision so that we minimized issues and rework. David and his crew were open to new ideas, incorporated slight design tweaks on the fly, and worked with me to address items that we had mutually put off until we could "field verify". They also fixed issues promptly and worked through the final punch list without complaint. David and his crew did a great job communicating both on a daily basis and overall and were always easy to get hold of. In the end, I got exactly what I wanted! We couldn't be more thrilled with the final outcome of the project and we take every opportunity to show it off. I would highly recommend David Underhill and Outdoor Design Build for any sized outdoor project and would definitely hire him for future projects.

Three years ago Dave and the crew built me a beautiful outdoor living space. Fast forward about two and a half years, the inside fire brick was starting to break away. It took a little time( due to ODB being so busy) but Mick and the guys came out and fixed my fire block with no questions asked and no cost. These guys are as professional as the come and they back their work!!!! It was a great experience working with ODB and I would highly recommend them to anyone who desires an amazing outdoor living space. I can’t thank them enough and I hope I have more projects for them in the future.. Thanks again to Dave, Nick, and all the ODB crew. You are all amazing! Adam white

Our goal was to have the outdoor project look as if it was original to the house and done by the builder. We worked with David and used his entire process which included meeting and using his landscape architect (Gail Fraizer) and his Design Architect (Mike Studer), who's designs were important to the project. David took ownership and when snags happened he was accountable and quick to remedy. Our project exceeded our expectations and all of our guests immediately migrate to the outdoor area and are

David and his team did an excellent job helping to design the outdoor chimney to our existing hardscape patio. I had hired him to design our backyard in 2012 and he did an amazing job. When we wanted to add onto the patio, I went right to David. I would highly recommend him to anyone who wants it done right!

The project went very well and we are thrilled with the result. David's team was very competent and good to work with. The company is very committed to customer satisfaction. While we had timeline delays, they are always to be expected and some out of their control. Ours was a very big and complex project. The outdoor living space we now have has transformed out backyard and the way we live.

From the outset, Dave provided us with a different experience than his competitors. I had a budget in mind for the project that was wildly low. I reached out to a number of different companies to ask for a quote. Several companies wouldn't even come out and take a look when I mentioned my budget, others provided us with a design drawing that was absolutely nothing what we wanted, and some scheduled to come out and just never showed. Dave came out, discussed openly with us that what we were looking to do would cost quite a bit more, and provided us with a quote for the design that we wanted. He made it very clear that we could eliminate some of the features we were looking for and adjust materials, etc. We were able to work together to come up with a design that met our expectations. We ended up spending more than we originally budgeted, but it was helpful for Dave to offer to come out and work with us. Throughout the process, any question that I had was answered quickly by either Dave or his crew. And as modifications had to be made for a variety of reasons, Dave communicated with us personally and worked through our options with us. We are so happy with the work Dave Underhill and his crew did. We use our outdoor space more now than ever. They did a fantastic job.

David and his team did an excellent job providing the quote, answering any and all questions during the process, and with follow-up once complete. Very impressed with the quality of the installation- great work!

I'll bullet point a few concerns that are the most objective. First, I would like to note that the stonework on the fireplace is beautiful and Tony Haring at Western Hills Builder Supply was very helpful and worked with us multiple times throughout the process to correct issues. This rating is based on the following examples, which were communicated to the owner. - Project was originally mis-measured, something that was pointed out by another contractor and required a re-work of the quote and in increase to price. - Contractor neglected to check set-back requirements, which resulted in another rework and a loss of 10 sq. ft of covered living space than we had expected. - Architect suggested changes to plans that he said would not add to the cost, but the changes increased the quote significantly. The plans changed again, three sets in total, we paid for two, the architect compensated us for one set. - Quality of the carpentry supplies was not good. The wood was cracked/splitting in multiple places and while it was supposed to have been pre-treated, within a few months it was seeping through the paint. We requested repairs for the splitting wood and seepage, all of which was to be handled by the painter. However, the painter arrived to fix the issues without paint, a ladder, or drop cloths to cover the new patio and furniture. They had to buy paint and come back, then they only patch painted the repairs, never completing the painting with a full coat. I was told by the owner, that they would of course come back to finish painting, but they never did. - I've tried for 7 months to get an issue fixed with the border of our patio, which is crumbling at this point and needs to be completely reworked. I was told twice that this would be fixed by the builder and his contractors, but after not hearing back and reaching out a third time, I have given up on getting this repaired by them. I am getting quotes now and expect that it will cost us another $1500+ to correct these ongoing issues that were never resolved after final construction. -When the carpenters built the roof structure, they failed to cover the new pavers with drop cloths, which resulted in a permanent film that ruined the pavers. We had to have some replaced due to paint spatter from the painters and there was a clear difference in quality of the replacement pavers vs. the original pavers placed before the build. I assume that pavers should be put down after construction, not before, to avoid this issue. Unfortunately, this was never successfully resolved, and the quality of the paver is permanently compromised, despite multiple attempts to correct it. - Painter splattered paint, per above, needed to replace multiple pavers. We also witnessed a painter using the corner of our house as a urinal. An overall messy work site, at one point we counted 40+ cigarette butts littered around the house, we still find them when planting flowers on occasion. - Gutters pulling away from roof had to be reattached. We were told repeatedly by the owner that we were being too picky during the process and in fact that he had never worked with clients that were as picky as us. However, we were sold a company that places a high focus on details. In truth, I do have a high standard, but I was promised the same and the experience didn't deliver what we were sold. The fact that the owner would call a client "picky" is indicative of the experience. There were issues along the way that were corrected, but the process was difficult and we have chosen to address many of the issues on our own, because it's not worth the time or battle (painting, replacing flashing, hiring someone else to fix the patio border, etc.). I waited this long to complete a review, because I’ve been waiting to see if we could get all the issue resolved, but I feel that we’ve tried and waited long enough and given plenty of opportunity to correct issues.

David is great and had an amazing vision for what our yards could actually be. The end result is an additional 1000 sqft of living space and the envy of the neighborhood. The project was huge and was completed in about 3 weeks. Attention to detail was on point and if anything was not right, David never hesitated to make it so.

Overall the project went very well. It was a difficult job because of the slope of our yard combined with the amount of rain we got.

The company did an outstanding job on the project. The workers were prompt, well organized,and the quality of their work was excellent. The only minor issue we had was the same that would go along with any large project, a few times there was some miscommunication. However, in the end the company and crew made sure everything was done and done well.

David Underhill was very thorough and would check in everyday! If not physically we got a call, txt or email to keep everyone on the same progress page. The Hardscape architect that was recommended by ODB was incredible and helped us get our permit easily. Everyone connected to the company did good work and was reliable.