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Courtesy Home Improvements

General Remodeling, Roofing, Siding Service,

About us

No one appreciates beautiful workmanship more than Courtesy Home Improvements owner and president, Ralph Continenza. From vinyl siding to a full kitchen remodel, he knows and loves it all. Ralph has over 25 years of experience in the home remodeling business overseeing 6,000+ jobs. His knowledge and expertise along with his ability to communicate with clients has resulted in thousands of satisfied customers. Our crews are skilled and professional craftsmen who have been working with us for years. Our entire staff will treat you with honesty and respect.

Business highlights

Eco Friendly
Family owned & operated
12 years of experience

Services we offer

Roofing, gutter repair & replacement. Siding, windows, doors. Decks & porches, awnings, carports, patio covers

Services we don't offer

tile roofing, metal roofing, slate roofing, wood shake roofing

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Check
Reviews
4.729 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
7%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 29 reviews
Laurie G.
Dec 2022
5.0
Doors
Yes, I recommend this pro
$2,770
I am completely satisfied from start to finish for a job well done!! I love my new door, very well made. The professionalism is always a plus. The installation was amazing. Very neat. NO MESS. They even clean up everything. Very happy and would choose Courtesy Home Improvements again.

DUANE K.
Apr 2021
5.0
Roofing
Yes, I recommend this pro
Update: While all went well as I stated in my first review. As I was cleaning the gutters this Fall I found 6 mounting screws for the gutters were not screwed in. It took about 15 minutes for me to get my portable drill and screw them in. Kind of silly not to complete what otherwise appears to be a fine job.

Kristin G.
Nov 2020
5.0
Roofing, Siding Service + 1 more
Yes, I recommend this pro
Once they got started, the work went very smoothly. They were very professional and did a great job.

DUANE K.
Sep 2020
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
$4,600
All went very well and on schedule. Good clean up and looks great.

Cindy K.
May 2020
5.0
Roofing, Siding Service
Yes, I recommend this pro
Great were there when they said they were coming and cleaned up when they were finished.

Gary L.
May 2020
5.0
Roofing
Yes, I recommend this pro
Ralph was very patient with displaying shingle types and colors. Once the job began thry were done quickly and neatly.

Nelson M.
Oct 2018
5.0
General Remodeling, Deck and Porch Service
Yes, I recommend this pro
$8,500
Great from start to finish! Ralph came out, evaluated our needs and gave us an estimate. He said he had a great carpenter who would be doing the work and he was right! The carpenter, Matt, was hard working, very professional and compulsively accurate in everything he did. When the old wood deck material was removed, some repairs and corrections of the joists and beams were required which were done at a very reasonable, fair additional cost. The new Fiberon deck was installed flawlessly and on time. Also, we had some deck lighting done by another contractor and Ralph and Matt did an excellent job of coordinating the work with the electricians so everything came out on time and in an excellent fashion. My wife and I are both very satisfied with the work and would definitely hire them for other home improvement projects!

Donald B.
Mar 2018
5.0
Siding Service, Doors
Yes, I recommend this pro
Everything went well. We are very happy with the job.

Eric M.
Jul 2016
4.0
Roofing
$11,500
.

Donald B.
May 2016
5.0
Siding Service, Doors
Yes, I recommend this pro
$17,600
Everything went very smoothly. From the very beginning to the end we were very pleased. The owner, Ralph never pressured us to get our business, unlike many other companies. Seems like he was more concerned about us getting what we wanted than making a sale. He told us over and over to take our time in making the correct choices for our house. House now looks beautiful. His installers were professional and polite. Had a couple of issues that needed correcting but Ralph responded immediately to fix. Would use him again.

Linda J.
Feb 2016
5.0
General Remodeling, Deck and Porch Service + 1 more
Yes, I recommend this pro
$21,000
It went very welli. A few delailss due to weather and arrival of some materials. The carpenter that did the project was was very, very good.


LINDA E.
Jan 2016
5.0
General Remodeling
Yes, I recommend this pro
unknown

Stephen D.
Nov 2015
5.0
General Remodeling, Siding Service + 1 more
unknown

Deloss M.
Oct 2015
5.0
General Remodeling, Roofing
Yes, I recommend this pro
$6,000
They did a fine quality job removing the original roof and installing the new one within 2 days.

Carol L.
Aug 2015
5.0
Deck and Porch Service, Doors + 1 more
Yes, I recommend this pro
$5,900
I was not home when the replacements were done.  I do  know that that Ralph with Courtesy kept me informed when the various replacements were going to take place.  Ralph is extremely professional, dependable  and very customer service oriented.  He explains everything in great detail, takes his time in explaining in a way you understand.  The workmanship that was provided was first class.  You certainly get what you pay for.  I am very pleased.  I would recommend Courtesy to anyone!

LINDA E.
Aug 2015
5.0
Windows, Garage and Shed Building
Yes, I recommend this pro
$7,000
They were excellent. They are always courteous, efficient and give me a good price. They were on time. They're installation went very well. I like that they are professional and competent and feel that they are never taking advantage of me price wise. I highly recommend them to anyone! I always feel comfortable and at ease when they are working in my home. I never feel taken advantage of with them!

CARMEN M.
May 2015
5.0
General Remodeling, Siding Service + 3 more
Yes, I recommend this pro
$2,600
I have used this company several times in the past 20 years.
The first time was for siding,and leaf guard gutters on my home.
They replaced my counter top in the kitchen.
I have used them for storm windows on my house.
I also had them put siding on my garage.
I can't say enough about the wonderful service from them.
Ralph is not a high pressure salesman and never tries to sell you more than you have asked for.
He is a very trust worthy person .
I highly recommend this company.

Amos C.
Mar 2015
3.0
Roofing
$5,292
The drip came back after I was told the roof would outlast me. Its a brand new roof. Ralph is a real nice guy and very courteous. I am stuck with the same problem that I had before 2 years ago. They were very nice guys and very nice workers. The roof is not holding up to expectations. The company itself is great and courteous but I feel like I was misled.
Response from Courtesy Home Improvements

"Courtesy Construction & Remodeling is the company that Ralph worked for which closed business in Jan. 2013. Ralph started his own company and does not do business with the company that built & installed the patio roof. Ralph agreed to help [Member Name Removed] by removing ice/snow. This review is posted in error since Courtesy Home Improvements did not sell [Member name removed] the roof, the company that did in 2011 is out of business"


Jerry A.
Nov 2014
5.0
General Remodeling, Roofing + 1 more
Yes, I recommend this pro
$225
I called Ralph to ask about putting new gutters on my house. He came out that day and gave me a fair price estimate. I called him back the next day to set up the job. A week later there was someone at my house putting up the gutters. The guy who came did a great job he was very fast. In and out a couple days later the invoice was in the mailbox and Bam. It was all taken care of. We then received a Thank You Letter. Awesome customer service and the whole process was painless and easy. I will call them back next year to do the back of my house.

Judy M.
Nov 2014
3.0
General Remodeling, Roofing + 1 more
Yes, I recommend this pro
$390
When I first contacted Ralph at Courtesy in April he said that he would have the contractor who did the original siding contact me. We wanted someone out quickly because there was one piece of siding about 6 feet long dangling from the top gable. This is a 3 story brick Tudor home. We found the first piece in our neighbor's yard. I expressed concern that this piece might blow off and hurt someone. Ralph didn't seem concerned that this might be a problem and the piece would just fall down on our lawn. It did do just that after several days of worrying us and our neighbors, but I feel we were lucky that there was no big wind again.  After a week of not hearing from the contractor, I called Ralph again and he said the guy was really busy on another job and would call as soon as he could. About another week later the worker just showed up without a call. He was going to do the work by himself. Remember, this house is three stories. We've had other companies turn down work for us because they thought it was too high. He completed the job in a couple of hours. I was afraid to watch him. From the ground the work looks good but I also am concerned about how good a job he could do by himself as several places were hard to reach. I said I would use Courtesy again because we have had many good experiences with them in the past. In the future I will choose another provider, though, if I don't get calls returned promptly.

Stephen O.
Oct 2014
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
$250
It went well he did every thing he said he would do.

YOLANDA H.
Sep 2014
5.0
General Remodeling, Roofing + 2 more
Yes, I recommend this pro
$275
unknown

THOMAS L.
Aug 2014
5.0
General Remodeling, Roofing + 2 more
Yes, I recommend this pro
$1,200
unknown

Mary M.
May 2014
5.0
General Remodeling, Deck and Porch Service + 1 more
Yes, I recommend this pro
$10,000
Absolutely wonderfully!  The owner/operator, Mr. Ralph Continenza was on-site as appropriate, the assigned carpenter worked independently, quietly and was very respectful to our lifestyle and needs.  He was responsible in making certain that materials were cleared from areas in use by our family and he was extremely tolerant of the cats, which enjoyed the distraction.  We are busily working around Ohio's Spring showers to do the staining and just can't wait to relax and spend time with family and friends in such a beautiful space.   Thank you Ralph and Matt!

Mary M.
May 2014
5.0
General Remodeling, Siding Service + 1 more
Yes, I recommend this pro
$1,000

Absolutely no concerns.  Owner and staff answered all questions and made suggestions that would save time and money.  Communication of our suggestions was received with respect and acted upon with the expertise required.  The siding went  up within two days and we were ready to stain.

Showing 1-25 of 29

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Courtesy Home Improvements is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 12:00 PM Sunday: Closed
Courtesy Home Improvements accepts the following forms of payment: Check
Yes, Courtesy Home Improvements offers free project estimates.
Yes, Courtesy Home Improvements offers eco-friendly accreditations.
No, Courtesy Home Improvements does not offer a senior discount.
No, Courtesy Home Improvements does not offer emergency services.
Yes, Courtesy Home Improvements offers warranties.
Courtesy Home Improvements offers the following services: Roofing, gutter repair & replacement. Siding, windows, doors. Decks & porches, awnings, carports, patio covers
tile roofing, metal roofing, slate roofing, wood shake roofing

Contact Information

10076 Ravenna Rd, Chardon, OH 44024

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:9:00 AM - 12:00 PM
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