MELS POOL PROS LLC

Swimming Pool Company, pool cleaning service

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job is.

Business highlights

5 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 76-100 of 104 reviews

Frances L W.
10/2018
5.0
did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LILLIAN H.
09/2018
5.0
Home delivery of products is available at a reasonable cost.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Tom H.
06/2018
5.0
Very pleasant to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

KATHLEEN H.
06/2018
5.0
Honest and dependable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sean O.
05/2018
5.0
Chris is fantastic and knows exactly what he's doing. Found issue right away, quote was spot on and work was completed quickly and cleaned up after himself and took the time to make sure I understood my system. Highest recommendation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill S.
04/2018
5.0
Chris was professional in every aspect of the transaction. He was prompt with his communications and installation of the system. Pricing was the best of three companies spoken with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron K.
03/2018
5.0
Very good and polite to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff F.
03/2018
5.0
They were fast, on time and did it correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheri A.
02/2018
5.0
Quick service. After they were at my house to give a quote for a new water softener, they were able to install it that Saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy O.
01/2018
5.0
They were professional, on time and courteous. The work cost exactly what they said.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

karen r.
12/2017
5.0
Returned my call promptly, arrived right on time, explained the issues very well. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob M.
11/2017
5.0
I called SIMs on a Saturday evening and was expecting to leave a message and talk to someone on Monday. To my surprise, Chris called me back Saturday night and we scheduled an appt for the following Saturday. Chris is very knowledgabe about wells which is in my new house. He generously spent time explaining my existing system and solving my problem of a strong sulfur odor in the hot water. The best part is that the following Tuesday, Chris called to follow up to see if we were satisfied with the solution. This is great customer service and they really know their trade. I would recommend them to all my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

B G.
10/2017
5.0
very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike C.
03/2017
5.0
Very helpful! This company will grow, due to satisfied customers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George F.
10/2016
4.0
Chris was very professional. Answered every question/cncern from both my wife and myself. Showed up on time; performed services as agreed upon. He had a couple extra issues to deal with that day, as our water heater broke overnight and was replaced just before his arrival. Lots of air and gunk in water lines due to system being drained. When he couldn't replace copper pipe due to constant leakage, he replaced with stainless steel connectors at no extra charge. Will recommend him to others in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick C.
05/2016
5.0
Chris is extremely user friendly. showed up on time. answered all of my questions. work was completed in a timely and proficient manner. cleaned up his debris. EXCELLENT SERVICE! will recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Max W.
04/2016
5.0
Both Chris and Matt were very professional individuals. Prompt in their appointments and their quality of work was great. I would highly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mary O.
03/2016
5.0
These guys are great. We just got the system and they were professional and attentive to detail. I am excited use my new RO system in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christopher D.
02/2016
5.0
Chris was prompt, fixed the problem I had with the water softener and explained everything he did to fix the problem. The charge for the visit was exactly what was quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

18900 GEAUGA LAKE RD, CHAGRIN FALLS, OH 44023


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

Swimming Pool Company,
pool cleaning service

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

MELS POOL PROS LLC accepts the following forms of payment: CreditCard
Yes, MELS POOL PROS LLC offers free project estimates.
No, MELS POOL PROS LLC does not offer eco-friendly accreditations.
No, MELS POOL PROS LLC does not offer a senior discount.
No, MELS POOL PROS LLC does not offer emergency services.
No, MELS POOL PROS LLC does not offer warranties.

Contact information

18900 GEAUGA LAKE RD, CHAGRIN FALLS, OH 44023


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed