MELS POOL PROS LLC

They did a great job. I had this done months ago, but forgot to put in the review. CIMS is affordable and the staff are great!

Absolute 5 star customer satisfaction!!! I called CIMS about an urgent repair. Chris promptly returned my call. He was able to accommodate my work schedule and get me an appointment the same day. Matt showed up at the exact time of appointment. He troubleshot the problem down to the exact component of failure and completed the repair in less than an hour. Their prices are very fair and you can tell they genuinely care about their customer's needs. I would totally recommend CIMS to family and friends.

Great guy. Very personable. I felt as though he truly cared about the job he was doing.

Fixed everything correctly and didnâ t over charge or try to sell me a whole new system

I asked for a copy of the bill 3 times and never got it.

Chris is very professional and knows his business very well. He is very easy to work with. He is very responsive & prompt!!

very respectful and neat. I have brand new wood floors and they were very careful.

Chris and Matt installed a water filtration, conditioner, and uv light system for us. They were prompt, knowledgeable and professional. They inadvertently broke a part of the uv filter at the first visit, which they ordered and replaced as soon as possible at their expense. Whenever we had questions about the system, Chris took the time to answer them. We highly recommend them!

Chris was efficient and very kind. He took his time to make sure the work was done right. Excellent customer service was provided.

Fast response. Excellent installation of our water softener. Very knowledgeable and friendly. Would highly recommend.

Chris explained the system options in detail and was prompt in answering questions if I left a message or email. The installation by Matt was on-time, neat and clean. He took time to explain how the system worked. Professional, friendly and competent at every step. Highly recommend CIMS.

very helpful and quick, explained everything

I hired Chris and called his to ask simple questions, I'm 80 yrs old and have had water systems in the past. When I spoke with Chris he was very nasty with me and wants to charge me a service request to come out. The tank is leaking and Chris refuses to come out. The tank was just installed one week agon

Excellent service; very professional; fees were very reasonable Highly recommend

They were wonderful!! My problem is fixed and it was cheaper than all the other companies

Great Company Truly Professional Work.Would Recomend

Punctual and easy to understand!

Chris is a great representative for the company. I was especially impressed with his awareness of social distancing, using gloves, etc. in this time of Covid-19. He replaced our water softener, explained everything, and was very efficient.

Fast and experienced