MELS POOL PROS LLC

Swimming Pool Company, pool cleaning service

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job is.

Business highlights

5 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 51-75 of 104 reviews

Eric P.
08/2019
4.5
Very professional, very quick. I only wish I had called sooner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
08/2019
5.0
Fast,friendly and VERY helpful! We're very happy with their service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Terri R.
08/2019
4.5
Chris and Matt were very professional, quality work and cleanup. Demonstrated how system works and price was great

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sam n.
07/2019
4.5
Very polite and thorough

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

MARK L.
07/2019
5.0
I made the right decision.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eileen C.
06/2019
5.0
Chris and Matt were very professional, neat, and did a very clean installation. I'm very happy with my new water purification system, and would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris F.
06/2019
4.5
Did good work, it was a good price. The cpvc pipe was not secured well. Looks just thrown in. It is a short run. Could have been better.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Ron B.
04/2019
5.0
Professional installation. Did not try to over sell. i would recommend CIMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

R B.
04/2019
4.0
Quick and efficient. Charged about same as competitor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Sarah A.
04/2019
5.0
Fair price, dosent inflate price just because you live in nice home

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth H.
03/2019
5.0
They went above and beyond to help us and tsught us a lot we needef to know as home owners

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phillip S.
03/2019
5.0
Very professional,they know the products that they sell.They clean work area and do quality work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim G.
02/2019
5.0
Everything was great from start to finish. My questions were answered promptly. They showed up when they said they would and followed up after the install. Awesome experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike B.
02/2019
5.0
We had an ongoing water problem from the time we moved into our home. After 2 years of hassle we found CMIS, they made our problem there problem. They did all they could to keep the price down but were honest and informative from the start. I learned a lot about water and contaminants in the process. In the end our water has never been better and I will call CMIS with any problems I have going forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sarah W.
02/2019
5.0
Great deal! And friendly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda & Charles F.
01/2019
5.0
Very nice, professional and knowledgeable. I would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy B.
01/2019
5.0
These guys were fantastic to work with. Very, very nice, and answered all my questions. I am very happy with my new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert A.
12/2018
5.0
They are very neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy I.
12/2018
5.0
The CIMS team was professional, courteous, and went out of their way to find innovative ways to solve our well water problems. Chris has been very responsive during this whole process, following up with us after the installation. I have no doubt that he will stand behind his product and his work - well pleased all around!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Len F.
12/2018
5.0
CIMS is the best place to hire for your water issues. They installed our system, the day and night before Thanksgiving! Chris and Matt are INCREDIBLE

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry m.
11/2018
5.0
Professional, friendly, competent, and fairly priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara C.
10/2018
4.5
Great job, fast, clean, efficient, attention to detail.. followed up at no charge on fixing errors from previous company/installers. Would highly reccomend !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

18900 GEAUGA LAKE RD, CHAGRIN FALLS, OH 44023


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

Swimming Pool Company,
pool cleaning service

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

MELS POOL PROS LLC accepts the following forms of payment: CreditCard
Yes, MELS POOL PROS LLC offers free project estimates.
No, MELS POOL PROS LLC does not offer eco-friendly accreditations.
No, MELS POOL PROS LLC does not offer a senior discount.
No, MELS POOL PROS LLC does not offer emergency services.
No, MELS POOL PROS LLC does not offer warranties.

Contact information

18900 GEAUGA LAKE RD, CHAGRIN FALLS, OH 44023


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed