MELS POOL PROS LLC

Swimming Pool Company, pool cleaning service

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job is.

Business highlights

5 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 26-50 of 104 reviews

Rebecca U.
03/2020
5.0
On time; thorough in their work; good drinking water now!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Andrew P.
03/2020
5.0
Very quick and responsive. Friendly and professional. Great work and value

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry S.
02/2020
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken C.
02/2020
5.0
Their service is terrific.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Pam B.
01/2020
5.0
Very highly recommended. Great communication answered all my questions. Work done in a timely manner. He was very prompt and honest. Chris was respectful at all times when it came to my home. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doug S.
01/2020
5.0
Worked with one guy through the whole project. Great price and quick install. Would recommend to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken G.
01/2020
5.0
He was thorough, knowledgeable and cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Todd E.
12/2019
5.0
Very professional and trustworthy. Pricing is very reasonable, they saved me quite a bit from ordering a whole house water filter over the internet. My wife said the installer was polite, professional, and was very careful coming in and out of the house so nothing was damaged. Highly recommend them for whole house filters, reverse osmosis or water softeners...or any other water need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gennifer W.
11/2019
5.0
Chris excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Tom C.
11/2019
5.0
Matt and Chris are great to work great work for a great price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suchin A.
11/2019
5.0
A pleasure to work with - experienced, responsive, collaborative, and competitively priced. I would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert M.
11/2019
5.0
VERY KNOWLEDGEABLE, HONEST, INFORMATIVE WITH WHAT KIND OF SALT TO USE, WOULD RECOMEND TO ANYONE. FOR GOOD SERVICE AND WATER..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rob P.
11/2019
5.0
Knowledgeable, honest, extremely responsive, quality work and more focused on customer satisfaction than sales. Not to mention very reasonable prices. Being new to a house with well water, I have been looking for a company that can answer any questions and fix any issues from water quality, to pressure, well pump, etc. CIMS is that company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janee L.
11/2019
5.0
Prompt and accommodating service. We were contacted promptly. The gentlemen we worked with were accommodating and prompt. We are quite pleased with this company.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kathryn L.
10/2019
5.0
Hands down the best of four we considered after receiving different ideas and quotes resulting in confusion and uncertainty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William M.
10/2019
5.0
Chris communication is by far better than expected. He is not pushy and gives information and helps you with whatever you need. I needed to upgrade my softener system and he sent me messages monthly to see if I still needed assistance and I knew I needed to replace my system and 2 months later, I was ready and he showed up promptly to give me a free quote and then we set a schedule to install. He showed up on time and installed my system. The part that set sent him apart was he texted me 2 days later to verify everything was good. They have an automated pay system that emails you when job is finished, I payed with PayPal and it was done. If you need help with you water system, choose Chris. You won t be sorry!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob G.
10/2019
5.0
Great service and price, would recommend them to my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rich F.
10/2019
5.0
Both Chris and Matt were very easy to be around. Very professional. As far as knowing what I needed they were the only company that actually tested my water directly from the well. They knew what I needed to to solve my problem. I am overly happy with their service. Also they were so confident in their product they wrote in the contract that if it didn't fix my problem they would remove the system and refund my money. Can't beat that that. Currently my water is crystal clear. I anticipate it staying that way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry S.
09/2019
5.0
Chris arrived on time, was very courteous and knowledgeable, and took the time needed to diagnose my problem. He thoroughly explained everything he was doing and how water treatment systems work. When it was determined that the valve could not be repaired, Chris explained all our options. Their pricing is very reasonable and you can decide which option is best for you. We elected to replace the valve rather than the whole system. Chris immediately made an appointment (2 days later). Matt arrived early. He was also very courteous and knowledgeable, and took the time needed to replace the valve and assure everything was correctly setup and working as expected. Matt thoroughly explained everything he was doing and showed me how to use the new valve. I would highly recommend Cims Water Solutions and will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tina M.
09/2019
5.0
They were prompt, on time and did nice work. at a reasonable price

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike S.
09/2019
5.0
Very knowledgeable about water systems and the units themselves . Sold me exactly what I needed for my system . The three other companies I had out tried to sell me complete new systems . They explained the softener I had was working fine . It was a good unit no need to replace it . Add a charcoal filter And a RO system to get rid of The oil smell in my water . Highly recommend them !

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

18900 GEAUGA LAKE RD, CHAGRIN FALLS, OH 44023


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

Swimming Pool Company,
pool cleaning service

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

MELS POOL PROS LLC accepts the following forms of payment: CreditCard
Yes, MELS POOL PROS LLC offers free project estimates.
No, MELS POOL PROS LLC does not offer eco-friendly accreditations.
No, MELS POOL PROS LLC does not offer a senior discount.
No, MELS POOL PROS LLC does not offer emergency services.
No, MELS POOL PROS LLC does not offer warranties.

Contact information

18900 GEAUGA LAKE RD, CHAGRIN FALLS, OH 44023


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed