
GMC Heating & Cooling
About us
Your next-gen comfort pros, delivering modern solutions with an old-school sense of trust. We're here to make your home comfort refreshingly simple - without the 'fire & ice' cliches. Ready to step into the future of HVAC?
Business highlights
Services we offer
Air Filter Systems, Duct Cleaning, Duct Work, Furnace Maintenance, Heat Pump Repair & Replacement, We specialize in residential heating and air conditioning service and installation. Other services include: Air Quality Treatment, Whole House Generators, Whole House Humidifiers, and more!
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
0% | ||
0% | ||
0% | ||
9% |
"Hello [Member Name Removed], I am sorry you felt there was a problem with the service technician. We have called you to get this worked out. Are you satisfied now?"
"I am sorry you are so unhappy [Member Name Removed]. We did everything to satisfy you--starting with not charging for the service call in the summer, then giving you a blower motor at no charge so you would have cooling while you waited for the new furnace & then we also gave you a large discount to install the new furnace. You agreed, go ahead & replace the furnace since mine is older & needs repairs. Then after we installed the new furnace, you would not pay us. Yes we have been paid now since we got our lawyer involved."
"Thank you so much for the positive review! We love to hear from our customers. And also thank you very much for your business!"
"Thank you very much [Member Name Removed]! Thank you also for your business!!!!"
"Thank you for your positive feedback [Member Name Removed], we appreciate that! Thank you for your business also."
"Thank you very much [Member Name Removed], we appreciate your business also! Happy New Year!"
"Thank you so much [Member Name Removed]. Appreciate the positive review & having you as a customer!"
The work was very professionally done, and the new AC worked great for a while. It then began losing coolant, and we called GMC out for warranty service. In spite of the busy summer schedule, they got a tech out within a day or two. The diagnosis required isolating parts of the system and leaving an alternate fluid inside the tubing to determine the leak location. Rather than leave us offline for two weeks while that slow leak made itself evident, they gave us a temporary refill of coolant to get us through the rest of the summer, then scheduled a visit after AC season to do their lengthier troubleshooting.
To definitively isolate the leak, which turned out to be a defect in the manufactured unit, took them several visits. We were not charged a dime for any of it, and they took care of 100% of the paperwork with the manufacturer to get the warranty part. As I write this, our AC is back online and working great.
Occasional defects happen in manufactured goods. It is to GMC's credit that they took on the support burden they promised, promptly and professionally, and delivered excellent customer service. I would recommend them without reservation (in fact, I already did, to our church.)
Licensing
State Contractor License Requirements
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