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GMC Heating & Cooling

Founded 1992 • With Angi since September 1999

GMC Heating & Cooling has been a family owned and operated company for 28 years offering sales, service, and installation of heating and cooling products. We offer free estimates on equipment replacement & we also service all makes & models. We'd like you to call us for all of your heating and cooling products and service needs—we'll be right there.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
21930
Trade License Locale
Ohio
Trade License Authority
OCIELB
Trade License Expiration
12/31/2020
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(23) Verified Reviews

Showing 1-23 of 23 reviews
Carl S.
1.0
03/08/2021
First guy that came out was great( blower motor and inducer motor replacement) but blower failed within a month and a different guy came out and instead of replacing the blower that was under warranty he broke capacitors off the control board (accidents can happen and I understand that but it's not on the customer to take of that. If I was working on someone's vehicle and I snapped a bolt or cracked a part it's on me not them) claiming they just fell off in his hand( circuit boards have a burn mark where a part goes bad and there are no signs of burning on this board) and instead of the company taking responsibility for his actions they say I need to eat the $300 cost of replacing the board. Had they replaced his mishap for free then it would've been a 5 star review hands down.
Description of Work
Blower motor and inducer motor replacement
Category
heating & air conditioning/hvac

Service Provider Response

Hello [Member Name Removed], I am sorry you felt there was a problem with the service technician. We have called you to get this worked out. Are you satisfied now?
DAVID G.
1.0
09/09/2020
On July 28th 2020 GMC Heating and Cooling, Inc. came onsite to my home because I was having a AC issue. The blower motor in my furnace was not pushing out any AIR. The GMC tech told me that the blower motor was bad but he also explained to me that I needed a new furnace based on the heat exchanger being cracked. He then showed me a pictures he took directly from his cell phone of my furnace claiming it was the heat exchanger being cracked. I asked the GMC tech are you sure the furnace needs replaced and he said absolutely. Due the crack in the heat exchanger it would omit deadly c02 gas. The entire basis of me having to purchase a new furnace was based on the fact that GMC told me there where cracks in my heat exchanger and it would omit deadly c02 gas. The Tech supported this claim with pictures he showed me that where taken directly from his cell phone stating this is your heat exchanger and it is cracked. Prior to GMC coming on site to replace the furnace, I called GMC heating and cooling’s main office and had them send me the pictures of the cracks of the heat exchanger. The email attachment shown below is what GMC’s main office send me substantiating the cracks in the heat exchanger. The GMC techs came onsite and replaced my furnace on 08/04/2020. After they where done with the furnace replacement, I asked them to show me the physical cracks in the heat exchanger based on the pics taken by GMC. There where 2 techs on site and they could not find any cracks in the heat exchanger. I then called GMC’s main office and requested a supervisor to come onsite, after about 1.5 hours of further inspecting the furnace at my house, the GMC supervisor finally explained that the pictures where an entirely different part of the furnace not the heat exchanger and that it had a carbon build up. The carbon build up could have been fixed with a simple cleaning. After realizing I was lied to about the heat exchanger, I explained to the tech I wanted to talk directly to the owner of GMC. In about 1 hour I received a call back from the owner of GMC, as I was explaining all the issues he got irate with the evidence I was presenting to him and told me he never wants to speak with me again and hung the phone up in my ear. I then sent GMC 3 emails asking how my warranty for 2 year labor and 10 years parts will be taken care of because they now refuse to speak with me. I have not heard anything back. I outraged by the fact that GMC lied about the heat exchanger being crack and I was tricked into purchasing a new furnace when I did not need one.
Description of Work
Furnace Replacement that was not needed
Category
air duct cleaning

Service Provider Response

I am sorry you are so unhappy [Member Name Removed]. We did everything to satisfy you--starting with not charging for the service call in the summer, then giving you a blower motor at no charge so you would have cooling while you waited for the new furnace & then we also gave you a large discount to install the new furnace. You agreed, go ahead & replace the furnace since mine is older & needs repairs. Then after we installed the new furnace, you would not pay us. Yes we have been paid now since we got our lawyer involved.
Robert H.
5.0
01/09/2020
They are excellent, business like, they clean up after themselves. We have them before and they are professional, reasonable and price wise.
Description of Work
They put in a new furnace.
Category
heating & air conditioning/hvac

Service Provider Response

Thank you so much for the positive review! We love to hear from our customers. And also thank you very much for your business!
Diane P.
5.0
08/01/2018
Extremely professional company who offered the finest product and the lowest price of -4- different quotes. Greg came in and explained everything they would do, and then performed exactly as he stated. Great workmanship and very efficient team. I would HIGHLY recommend them to anyone.
Description of Work
Replace furnace & Central Air
Category
heating & air conditioning/hvac, air duct cleaning

Service Provider Response

Thank you very much [Member Name Removed]! Thank you also for your business!!!!
Eric W.
5.0
06/25/2018
It went well
Description of Work
Routine service
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for your positive feedback [Member Name Removed], we appreciate that! Thank you for your business also.
Steven C.
5.0
12/27/2017
The install went very smoothly and the installers went above and beyond . The office staff were very helpfull in answering my questions and helping me get set up with a rebate program for my furnace. I would definitely reccomenda them
Description of Work
New furnace installation
Category
heating & air conditioning/hvac

Service Provider Response

Thank you very much [Member Name Removed], we appreciate your business also! Happy New Year!
jim W.
5.0
09/28/2017
Painless. No problems at all.
Description of Work
Furnace replacement
Category
heating & air conditioning/hvac

Service Provider Response

Thank you so much [Member Name Removed]. Appreciate the positive review & having you as a customer!
Rick P.
5.0
04/13/2017
Very well.
Description of Work
Furnace check-up.
Category
heating & air conditioning/hvac
Allan G.
5.0
01/03/2017
It went very well. The replacement part solved the problem.
Description of Work
Furnace repair.
Category
heating & air conditioning/hvac
Thomas S.
5.0
11/14/2016
They were great - on time. explained what happened. explained what they would need to order - gave quote for new part - all very professional. He even installed it in the rain.
Description of Work
Air conditioning unit failed. They diagnosed and determined pump fan had dies. Ordered - came back next day and replaced.
Category
heating & air conditioning/hvac
Craig F.
5.0
09/12/2016
Excellent customer service before and after the sale, from the sales manager to the install to the office contact. System works great. Would highly recommend.
Description of Work
New furnace and air conditioner installed.
Category
heating & air conditioning/hvac
Robert H.
5.0
05/27/2016
unknown
Description of Work
Checked and cleaned AC. Went well.
Category
heating & air conditioning/hvac
Douglas M.
5.0
02/23/2016
Did a excellent job and was very truthful about the problem. All my furnace needed was cleaned out
Description of Work
Repaired my furnace
Category
heating & air conditioning/hvac
Rick P.
5.0
01/22/2016
unknown
Description of Work
Furnace annual check-up.
Category
heating & air conditioning/hvac
Mike O.
1.0
10/27/2015
unknown
Description of Work
backed out of a lifetime furnace tune up contract. they wouldn't honor agreement made to service heating and cooling units. said i missed a checkup on the furnace. this was quite some time ago. probably before 2012. wouldn't give them the thumbs up. don't remember the amount of the service call. it was a good deal at that time and would be a fantastic deal at today's prices.
Category
heating & air conditioning/hvac
Scott C.
5.0
05/27/2014
I am an engineer (electrical, not HVAC) and wanted to understand the details of efficiency calculations before selecting a model. GMC answered all my questions, and when the sales person was in over their depth, referred me to one of their technical folks. That's called teamwork. I don't mind someone not knowing the answer, as long as they refer me to someone else rather than making something up. GMC got it right. The work was very professionally done, and the new AC worked great for a while. It then began losing coolant, and we called GMC out for warranty service. In spite of the busy summer schedule, they got a tech out within a day or two. The diagnosis required isolating parts of the system and leaving an alternate fluid inside the tubing to determine the leak location. Rather than leave us offline for two weeks while that slow leak made itself evident, they gave us a temporary refill of coolant to get us through the rest of the summer, then scheduled a visit after AC season to do their lengthier troubleshooting. To definitively isolate the leak, which turned out to be a defect in the manufactured unit, took them several visits. We were not charged a dime for any of it, and they took care of 100% of the paperwork with the manufacturer to get the warranty part. As I write this, our AC is back online and working great. Occasional defects happen in manufactured goods. It is to GMC's credit that they took on the support burden they promised, promptly and professionally, and delivered excellent customer service. I would recommend them without reservation (in fact, I already did, to our church.)
Description of Work
In 2013, we had GMC install a completely new furnace and air conditioner at our residence, because our AC had failed completely and the furnace was old enough to be terribly inefficient.
Category
heating & air conditioning/hvac
Stephen R.
5.0
07/23/2013
GMC Heating & Cooling were very prompts, they called before they arrived. They explained whet he was going to do ahead so I understood what the service would be. They did the job quickly and professionally. They did what was needed to be done.
Description of Work
They cleaned the AC and recharged the whole house of the air-conditioning unit.
Category
heating & air conditioning/hvac
Chris H.
5.0
01/14/2013
It was a very positive experience. They beat out a competitor's price by $1000 and it was a better furnace on top of that.
Description of Work
They installed a furnace in rental house.
Category
heating & air conditioning/hvac
MARY ANN K.
5.0
11/27/2012
EXCELLENT.
Description of Work
CHECKED COMMERCIAL FURNACES FOR INDUSTRIAL BUILDING.
Category
heating & air conditioning/hvac
5.0
12/17/1999
unknown
Description of Work
NO INFO
Category
heating & air conditioning/hvac
Tim R.
5.0
12/17/1999
unknown
Description of Work
NO INFO
Category
heating & air conditioning/hvac
TOBY R.
5.0
01/18/1998
THEY CHARGED TOO MUCH FOR WHAT THEY DID. THATS MY PERSONAL OPINION.
Description of Work
NOTHING MENTIONED.
Category
heating & air conditioning/hvac
ANDREW S.
5.0
06/10/1997
NOTHING ELSE
Category
heating & air conditioning/hvac

Phone

Address

3300 Shepler Church Ave SW

Canton, OH 44706

Other Information

Services offered

We have been a family owned & operated company for 28 years offering sales, service, and installation of heating and cooling products. We specialize in residential heating and air conditioning service and installation. Other services include: Air Quality Treatment, Whole House Generators, Whole House Humidifiers, Furnace Maintenance, Air Filter Systems, Heat Pump Repair & Replacement, Duct Work, Duct Cleaning, and more!

Payment options

Visa
MasterCard
Discover
Financing Available
Check

FAQ

GMC Heating & Cooling is currently rated 4.6 overall out of 5.

GMC Heating & Cooling is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

GMC Heating & Cooling accepts the following forms of payment: Visa, MasterCard, Discover, Financing Available, Check

Yes, GMC Heating & Cooling offers free project estimates.

Yes, GMC Heating & Cooling offers eco-friendly accreditations.

Yes, GMC Heating & Cooling offers a 10% senior discount.

Yes, GMC Heating & Cooling offers emergency services.

Yes, GMC Heating & Cooling offers warranties.

GMC Heating & Cooling offers the following services: We have been a family owned & operated company for 28 years offering sales, service, and installation of heating and cooling products. We specialize in residential heating and air conditioning service and installation. Other services include: Air Quality Treatment, Whole House Generators, Whole House Humidifiers, Furnace Maintenance, Air Filter Systems, Heat Pump Repair & Replacement, Duct Work, Duct Cleaning, and more!

Other Local Pros In Your Area

Advanced Air Solutions LLC

Angi Certified

2022 Super Service Award

Advanced Air Solutions LLC

Small Company offering Heating and Air Conditioning service work as well as Hot Water Heaters. Accept checks, Credit Card or cash as payment method. Offer Senior Citizen as well as Military Discounts. Same great prices no matter what time of day and no additional charges for weekend work. Pride ourselves on being upfront and honest with a high level of integrity. NATE Certified Technician which is the highest honor a Technician can obtain .  

Additional phone number: (216)381-2523.  

Make sure your home or business is properly prepared for extreme temperatures by calling A New Image Heating & Cooling in Warrensville Heights, OH. Working with commercial and residential customers, this HVAC contractor is dedicated to providing top-notch heating, cooling, and indoor air quality services at fair and affordable prices. Trust these highly trained technicians to handle any repair and maintenance services for your HVAC system, water heater, and more. Using the best tools and techniques in the industry, they work diligently to ensure your home or business is ready for anything the weather throws at it, from a heat wave to a cold snap. Are you looking to have new heating and air technology installed at your property