Affordable Roofing And Home Improvement

We had a few concerns in dealing with him early on. My parents are in their 80s and sometimes get confused. While I repeatedly asked Mike to call me when there were questions, he would call my parents instead. There were a few things that didn't seem right but we chalked those up to miscommunication (for example, I thought that he'd said that he'd put on new gutters all the way around the house but he said it was just the backside so they paid him extra to do the rest of the house). The real problems started this winter. Spots started appearing on their ceilings inside. The ice built up on their front porch (the new gutter didn't seem to be draining properly) and their part of their front porch started to cave in. I called Mike and he said he'd come and look at it about three weeks ago. I explained that I (or someone else from our family) wanted to be there to help my parents and we set a day and time. He showed up before our arranged time and was gone before my brother-in-law and I arrived. He'd told my parents that he'd take care of it but didn't leave anything in writing and they couldn't remember details of what he said that he'd do. We had a couple of pretty disappointing phone conversations with him in the next couple of weeks. He accused us of "babysitting" him because we asked to be there with my parents when he checked things out and talked to them. Last weekend, we went into the attic ourselves and were startled to find that large sections of the plywood sheets were damp and there had clearly been significant leakage. A section of the roof has also started to buckle. Mike came back today and told my brother in law that he would come back and "caulk" but that was all he was willing to do. He claimed he'd been pressured to do the job on the cheap and not replace the sheeting under the roof, even though the contract clearly states that he would replace the plywood sheeting "as needed" and he never indicated more needed to be done. Clearly, his "guarantee" isn't going to be worth anything. I wouldn't recommend him to anyone and will talk with our lawyer to see if there is any legal recourse. Too bad, my parents thought he was a really nice guy.