Smylie One Heating Cooling & Plumbing

The installers were prompt courteous, and professional. They also did a very nice job installing the new furnace

Dylan came in with a friendly smile and go the job done quickly and efficiently.

They were on time. Explained everything and answered questions. We’re friendly and cleaned up everything

The technician to service the HVAC was knowledgeable and very professional. No mess to clean-up after he left.

Everything went perfect. On time, efficient and friendly. Explained everything.

Last year, Smylie One installed a new furnace, and when they finished, I asked why it smelled like gas and was told it was normal. I smelled gas for a week, but when I called the operator (a man) told me (a woman) that I was not smelling gas, just oil to prevent rust. After being gaslit, I hesitated and didn't think to call the gas co. Luckily, Dominion sent an inspector to check the house for a rebate the next week, who found a gas leak in the furnace and said: leave the house and call Smylie to fix it NOW. It took hours and multiple calls for a tech to fix the gas leak, which he smelled from the outside. No one apologized until I asked, they only offered two years of membership and I asked instead for a full maintenance plan. The A/C maintenance cancelled the day of and ignored my message to reschedule. Then heat maintenance came and charged 1.5x the price of a new air filter. I gave them a year to demonstrate better service, but instead did the opposite.

What a great experience!! The ease of setting up an appointment with Justin for plumbing to the work being performed by CJ and the man he was training. Very professional and courteous. Would highly recommend.

Prompt and efficient Service. Easy to schedule and good price.

The team that was selected for the job at 8409 Johnnycake Ridge Rd, was at the upmost professional, efficient, showed that they had a complete understanding of the job and what needed to be done. They team was also very complimentary when it came to completing the transaction for the job well done. Thanks to Smylie One for everything.

The tech quickly identified the issue and solved. He also explained how I could prevent the issue in the future.

It is always a pleasure to have these folks use their expertise to solve our plumbing and HVAC problems. Prompt service, great people, neat clean, and they get the job done every time.

Smylie got the job done right!! Very Professional!!

Problem with detected immediately and resolved timely in one day. Very friendly, clean and knowledgeable

Technician arrived on time and performed periodic maintenance on our AC. No problems found. Left inside and outside mess-free.

CJ and Jonny are amazing. They are professional, personable, efficient and once they were done, the only way you would know they were here was the installation. Everything was spotless. We have used Smylie One for years and will continue to do so!

Not only did I receive a thorough furnace tune up I also got all my questions answered by Dylan. He was patient while I took notes and recorded tips on my own responsibilities. Smylie makes it easy to maintain a perfectly running heating and cooling system without any worries.

Smylie One is a great find. Prompt service: they listen to what you want and offer solutions to getting there, quoting fair and reasonable prices. Their courteous, professional (uniformed) craftsmen show up when promised, get the job done and done right, with a minimum of disruption. Highly recommended.

Mike did an excellent & thorough job, fixed the air conditioner problem, and arranged for follow-up

Great troubleshooters! Everyone was very professional and courteous. I am very happy with the end result.

Mikhail did a great job with our A/C tuneup. He even offered to come back to clean the outside coil because the water was shut off but luckily I was able to get it turned on so he could clean it.

The service call went absolutely perfect. Mikhail is the absolute best and checked out both of our air conditioners for the coming summer. I always trust Smylie One for their service.

Once again Smylie One tech Nick E. was on time and did my cooling and safety inspecion to perfection. Fast and efficient. As a long time member of their Partnership Plus Plan, I saved money and am once again set for the summer cooling season.

Very well Showed up on time and extremely professional

Efficient,friendly, and punctual. I will add trustworthy and neat.

I have been a Partnership+ customer for years. I was a bit disappointed they don't do well work. But they even steered me to a competitor (Kobella's) to help me out. NOW THAT'S GOOD PEOPLE !!! There are 3 things in life you need--a good Doctor-a good mechanic- a good HVAC Plumber (Smylie One has that covered). The Partnership+ membership is reasonable and well worth the investment...