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Killeen Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Locally owned and operated company, providing all types of plumbing services for residential and commercial customers. Serving the western and southern parts of Cleveland and the surrounding suburbs. Additional DBAs - Killeen Plumbers, Killeen Plumbing Company.

Business highlights

26 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial plumbing - repairs, new installations, video inspections, water heaters, drain cleaning, pipe repairs, basement water problem diagnosis, gas line repairs, sewer repair, garbage disposals, back-flow prevention, bathtubs & showers, faucets & sinks. Excavation, tree root removal, waterproofing, and sewer cleaning, well abandonment, and septic abandonment.

Services we don't offer

We do not get in to boiler work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9774 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 451-475 of 774 reviews

PATRICK R.
06/2012
5.0
plumbing
  + -1 more
He was very professional and respectful of our property. He quickly and accurately assess the problem and determined the appropriate solution which was to ensure we regularly use the second of two sinks in our guest bathroom to ensure no water builds up in the trap and allows sewer gas to seep up.
Description of Work: Researched the source of a foul odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce B.
05/2012
5.0
plumbing
  + -1 more
Hot water tank would not stay on. Repair man from Killeen Plumbing promptly came and diagnosed problem. I was informed that my hot water tank was still under warranty and to order new part. When new part arrived, repairman returned and replaced faulty part. Repair man was informative, polite and professional. Very satisfied with this company and if needed in the future , will utilize their services again.
Description of Work: Service man from Killeen diagnosed problem. Part was ordered. Service man returned and replaced foulty part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105.3

TERRI H.
05/2012
5.0
plumbing
  + -1 more
Overall, we would use them again and again! I am impressed with them from the start - the way they answer your call, schedule your appointment, contact you the day of the appointment and the professionalism of the plumber's they sent out to our home.
Description of Work: They snaked the bathroom sink, replaced the faucet and drain, replaced the trap and fixed the chain on our toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Terry D.
05/2012
5.0
excavators, plumbing, basement waterproofing, drain pipe, drain cleaning
  + 3 more
Our basement has been as dry as a desert since Killeen did his work. I cannot recommend this group highly enough. From the office staff, to the amazing guys he has doing the work, this job was done well. Killeen's laborers worked extremely hard 10 to 12 hour days in order to complete the job on time. They were knowledgeable, polite, informative and extremely competent. We would definitely use Killeen again. I would recommend them to family or friends without reservation. One of the absolute best home repair service provisions I have ever experienced!
Description of Work: Our basement has had problems for a long time. At least once or twice a year, after a very heavy rainfall or a major snow melt, our basement floor would become extremely wet. The carpeting would be soaked in the rec area and there would be puddles in front of the washer and dryer. With the intense rainfall of 2011 - 2012, our basement was wet most of the time and was no longer tolerable. We tried a few water proofing techniques on our own i.e. grading, more powerful sump pump and other approaches. None worked. Finally we called a number of plumbers for estimates. We met with Quinn Killeen and really liked what he had to say. He didn't pull punches, but instead gave us a number of plans as well as the reasoning as to why they would be worth pursuing in a certain order. Plans A and B were to trace the line to the storm sewer and make sure it was clean. Plan B was to run a snake through the drainage tile around the house to determine that water was draining as it needed to be. If either of these situations turned out to be the primary problem, we could avoid more expensive alternatives. We appreciated that Quinn was taking the cheaper approaches before jumping straight ahead into the bigger money remedies. It turned out that there were problems and complications in both of those areas. Ultimately we needed to have a major excavation on two walls of our home and to expose the walls all the way down to the footers. Killeen completely restructured our storm sewer system (at no cost to us other than materials). New footer pipes were installed and all the other steps that needed to finish the job to the highest professional standards were performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Stacey M.
05/2012
5.0
plumbing
  + -1 more
I called Killeen because water was accumulating under my kitchen sink. They were able to come out the next day. They recommended places to shop for a replacement faucet and installed it in a timely manner.
Description of Work: Removed standing water from broken faucet and replaced faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

CHERYL O.
04/2012
5.0
plumbing
  + -1 more
The first plumbing service is a well advertised company in the Cleveland area. After spending several hours at our home, they informed us the problem was due to blockage somewhere outside our house. They provided an estimate to excavate and install a new clean out for close to $2,000. After leaving, the supervisor called my husband to say he spoke with their excavation expert and it would only be half of the cost qouted. The next day, I contacted Killeen plumbing in Bay Village for a 2nd opinion and Quinn Killeen came out the same afternoon. I explained the entire story to him. Within minutes of digging with a shovel, Quinn found the pipe that exits the kitchen and its existing clean out. Wow!! He removed tree roots after he snaked out the pipe. He then used a camera device to inspect the pipe. We found where the tree roots had created the problem and where the pipe buckled. Our overall experience with Killeen Plumbing was excellent. He was professional, cordial, informative, punctual, funny, and, most importantly, got the job done at a reasonable cost. I can't say enough good things about this business. I'm a skeptic, but would use Killeen Plumbing again because I believe he is a honest, hard-working person that cares about the quality of his work.
Description of Work: My husband & I had a plumbing service come out to our home in Strongsville due to water backing up into our kitchen sink from a sump pump. Ultimately it was due to tree roots that had created a problem in a pipe outside our house near our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rich N.
04/2012
5.0
plumbing, gas leak repair
  + 0 more
The entire experience was great. They (Randy and another guy) were professional, friendly, and very knowledgeable. For about $90 (parts and labor), they replaced the gas line valve, replaced something behind the knob on my shower, and told me how to fix the sprayer and faucet on my kitchen sink. I couldn't be happier. They were running behind but I was told ahead of time. The women on the phone were very friendly and professional, too.
Description of Work: They replaced something behind the knob on my shower to fix the decrease in water pressure I was experiencing. They also replaced an on/off valve on a gas line in my basement that led to my gas grill. The gas company came out a month or so ago because I smelled gas at the valve and they tightened the valve which got rid of the gas leak. They told me to call a plumber when I wanted to get it fixed, so I did once I needed the water pressure fixed in my shower. I could have just had them re-grease the valve, but it was going to cost $6 to get a new valve, so I went that route instead. They also inspected my kitchen sink and sprayer to determine why it rattled when I had the water on low.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Jessica S.
04/2012
5.0
plumbing
  + -1 more
Everyone was very friendly and professional from the person that took my call and scheduled the appointment to the people who did the work. I was able to schedule an appointment for a 3 hour time period and they called me when they were on their way with an eta which I found very helpful When the staff arrived they did everything they could to mitigate the cost of the job and were very clean and friendly.
Description of Work: My toilet was leaking through the ceiling in the next floor. They were able to find out what the issue was and repair it very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Margaret B.
04/2012
5.0
plumbing
  + -1 more
Killeen installed a new toilet for us. They did a great job. They came early in the day, which I had requested. They answered all my questions. They were friendly and courteous. They also put in a new flapper in another toilet, which I had not mentioned when I called for the new toilet. I will definitely call Killeen again.
Description of Work: Installed a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

RON Z.
04/2012
5.0
plumbing
  + -1 more
LEAK IN KITCHEN CEILING FROM CAMODE; IT WAS NOT EASY TO DETERMINE WHERE IT WAS COMING FROM....HE FOUND IT AND PUT IN A NEW WAX RING.
Description of Work: HAD A LEAK FROM A CAMODE; HE CORRECTED IT;

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Charles C.
04/2012
5.0
plumbing
  + -1 more
They were excellent! I will use them again.
Description of Work: I have used Killeen Plumbing, there were here about 5 weeks ago. They did several things. They fixed a leak in the toilet, and the turn off valve. They also fixed a second leaky toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher M.
04/2012
5.0
plumbing
  + -1 more
Everything went very well. Very professional job.
Description of Work: Fixed leaking pipe, removed 2 toilets and installed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Terry H.
04/2012
5.0
plumbing
  + -1 more
Took a little longer than expected due to water shutoff problem, but found a solution and completed the work fine.
Description of Work: Replaced two leaking shut off valves for laundry tub in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

mike M.
04/2012
5.0
plumbing
  + -1 more
It went great. Quinn was on time for the estimate and the price he quotes was very fair. I wasn't available to be present when the work was done so I left a key and they did the work, cleaned up, and locked up when they were finished. The work they did was excellent and I have no complaints. I'd use them in the future and would refer them to friends.
Description of Work: Replaced all copper basement plumbing that was stolen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

JO L.
03/2012
5.0
plumbing
  + -1 more
Working the people at Killeen Plumbing was a great experience, starting with the person on the phone who discussed my situation and continuing with the pumbers who came to my house to do the work. I has a leak in one toilet and I was not sure whether I was the existing one repaired or replaced. The women on the phone told me she would write the order as a repair but would advise the plumber to bring a toilet also. She discussed the various types of toilets and told me the price of the one in which I was interested. I also wanted to replace the hardware in my master bath, but was not sure of the style. (I had checked the big box stores but did not see anything I could use. The jacuzzi hardware would be a problem because of the way it had been installed.) She gave me the name of several plumbing supply stores and told me that I could pick out the hardware. When the supply store notified Killeen that the items were in, Killeen would call me to set up an appoinment. Which is exactly what happened. (The supply store was also very good.) The appointment was set up and the plumbers came between the hours given. They were very pleasant and professional. The work was done within a reasonable time. It was done neatly and the plumbers answered all my questions very thoroughly. Even though I thought I had resolved the problem with the jacuzzi faucet, it was still not right. But, they offered a few alternatives and the problem resolved. I will be making a few more plumbing changes in the future and will be calling Killeen again.
Description of Work: Relaced the toilet in a secondary bathroom and replaced all the hardware for the shower, jacuzzi and sink in my master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

steven V.
03/2012
5.0
plumbing, drain cleaning
  + 0 more
THEY WERE THERE ON TIME AND GOT RIGHT TO WORK ,THEY ANALIZED THE PROBLEM AND TOOK CARE OF IT IN A TIMELY MANNER ,VERY CLEAN AND EFFICIENT,LOL THEY EVEN REPLACED THE ITEMS UNDER MY SINK IN A NEATER ORDER THEN I HAD THEM.
Description of Work: MY TUB WAS DRAINING VERY SLOWLY THEY CAME OUT AND SNAKED IT AND REPLACED SOME PARTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130.6

Betty S.
03/2012
5.0
plumbing
  + -1 more
They are very reasonable in their pricing. I like them a lot. They do good work. I was very pleased with this company.
Description of Work: They had to move some lines for me. They put in a gas pipeline. They also changed my faucets. I have used them more than once.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Terry D.
03/2012
5.0
plumbing
  + -1 more
We had water problems in our basement and they were trying everything possible to not have us have to do a large job on this. They have been very helpful in working with the city in trying to figure out where our water goes, which is nowhere. They are not yet done, they are going to be back to work on the job some more, but the people have been very good. It's an ongoing job. They come out and do a little bit, and then we talk about what we can do from here so it's been 6 months now that we have been working on it. They are very good in responding.
Description of Work: I am using Killeen Plumbing to fix water problems in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
02/2012
5.0
water heater repair
  + -1 more
was under the inpression that the water heater was nearing 20 years old and after I couldnt get the pilot light lit, I arranged to have a new one installed becuse of how old the oriringal heater was. Randy and Robert came and looked at the heater first and asked me a few questions and Randy also pointed out that the heater was not 20 years old and was much newer. I had completely forgotten that a newer one had been installed in 2003. Randy got the water heater lit. talked to me about some of the things that could have happened. Stated I really didnt need a new water heater. Did some major cleaning of the parts and under the hot water heater. i was so appreciative of their honesty. They could have just told me I needed a new one and installed the one in their truck. Randy and Robert were both professional and personable. I have all ready told 2 of my friends what a good experience I had with this company.
Description of Work: i had arranged for a new hot water heater to be installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Michelle C.
02/2012
5.0
plumbing
  + -1 more
They are very good. responsive, quick, reasonable, clean, neat and punctual.
Description of Work: They have installed a new shower, fixed our dishwasher, found the smell in our basement, and just lots of miscellaneous things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn D.
02/2012
5.0
plumbing
  + -1 more
They came out really quickly. They were really fair on price. They were professional and responsive. It didn't take them long to do the job. The technician did good quality work.
Description of Work: I had them come out to replace some parts on my tub facets, install shut off valves, and put my vanity back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Stanley L.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
The whole experience was excellent.
Description of Work: Killeen sent a very competent plumber. He an an apprentice put in two solid hours of work and cleared the sink drain. They replumbed the drain line with proper connections and piping. In addition they snaked the bathtub drain and the basement drain. They recommended that I look for a clean-out in the basement for future snaking of the main line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

gerryl W.
01/2012
5.0
plumbing
  + -1 more
I Called at 8am this morning after selecting them from nearby plumbing contractors on Angie List. Two plumbers came. In a little over one hour they installed a new Kitchen faucet, 2 new water stops and fixed the supply line leak. Tom and Nate also installed a new supply valve and flush valve disc on a toilet that had been dripping. When finished they explained that the yellow color in the toilet was dye used to test for leaks and that it would dissipate after a few flushes.
Description of Work: Stopped supply line leak under kitchen sink. Installed new faucet and soap dispenser. Fixed Float assembly in toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Karen S.
01/2012
5.0
drain pipe, drain cleaning
  + 0 more
We got quotes from several companies, and Killeen's gave the best estimate. There was no charge to have a contractor come to the house to give us an estimate. Chad, the plumber who did the job, was professional and explained what he was doing and what problems he found with our drains. When the job was done and we got the final bill, it was even lower than the estimate! It is wonderful to find an honest company who did not overcharge us I will definitely use Killeens if other plumbing issues arise.
Description of Work: We have an underground drain system in the back yard which was clogged and had to be snaked out. We had a camera run through the lines to inspect them before they were snaked. We also had some of the drainage pipes replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Judy V.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
Like everything I have had done by Quinn Kileen, everything went smoothly. Quinn has done numerous jobs in our home and he and his crew are always prompt in responding to requests, on time, extremely courteous and professional, always within budget, always clean up completely, and I have never had to call them back to correct anything. It is always done right the first time. He has installed toilets, deep skinks, snaked drains and cleaned roots out of our main sewer drains.
Description of Work: New drain for washer from kitchen to basement drain - approx. 30 feet in length.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Contact information

PO Box 40415, Bay Village, OH 44140

http://www.kpcohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
18122
Trade License Locale
Ohio
Trade License Authority
Ohio: General
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Basement Waterproofing,
Natural Gas Lines,
Drain Pipe Installation,
Excavating,
Bathtub Restoration,
Kitchen and Bath Remodeling,
Septic Systems

FAQ

Killeen Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Killeen Plumbing accepts the following forms of payment: Check
Yes, Killeen Plumbing offers free project estimates.
No, Killeen Plumbing does not offer eco-friendly accreditations.
Yes, Killeen Plumbing offers a 10% senior discount.
Yes, Killeen Plumbing offers emergency services.
Yes, Killeen Plumbing offers warranties.
Killeen Plumbing offers the following services: Residential & commercial plumbing - repairs, new installations, video inspections, water heaters, drain cleaning, pipe repairs, basement water problem diagnosis, gas line repairs, sewer repair, garbage disposals, back-flow prevention, bathtubs & showers, faucets & sinks. Excavation, tree root removal, waterproofing, and sewer cleaning, well abandonment, and septic abandonment.
We do not get in to boiler work.

Contact information

PO Box 40415, Bay Village, OH 44140

http://www.kpcohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM