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WAYSIDE FURNITURE INC

Founded 1937 • With Angi since March 2003

4.4

(20) Verified Reviews

Furniture - Sales

Description

RETAIL SALES OF WINDOWS, FLOOR COVERINGS, HOME FURNISHINGS...

Verified Reviews

A few reviews for this pro...
5.0

04/25/2014

We liked the furniture, the price and the delivery process. I will definitely go with them again to get furniture.

Description of Work
We purchased two pieces of furniture from them.

Category furniture sales

5.0

06/14/2013

So Im A chef In my business customer serivice is very important . I went to wayside fruniture just to look . a very nice gentleman by the name of Gaincs help me look . this place is extremely big, i knew what i was looking for and i almost gave up. then Gaincs said ( we have aonther buiding let me take you there ). so we walk next door, look around and all the way in the back i so this couch , so ...

Description of Work
Provide great customer service

Category furniture sales

1.0

03/19/2012

Purchased $6k worth of furniture from Wayside and had it delivered to our house in Laurelville which they had no problem doing with an extra shipping cost. Received the bed in which the clear finish had run down the bed. When I told the delivery boys (yes they were young kids that didn’t care), they told me to keep it and then call the store and they will fix it. It has never been fixed! They trie...

Description of Work
Purchased $6k worth of furniture from Wayside and had it delivered to our house in Laurelville which they had no problem doing with an extra shipping cost. Received the bed in which the clear finish had run down the bed. When I told the delivery boys (yes they were young kids that didn’t care), they told me to keep it and then call the store and they will fix it. It has never been fixed! They tried to send someone out to repair (which according to them, happens about 40% of the time), but I needed to take a day off to drive down there to “maybe” fix it instead of sending a new one. During this process I ordered another $1k of furniture and was ready to pick up when we decided to add another $800. Well, now they won’t ship it to Laurelville unless we agree that the purchase is “as is”. Meaning no matter what condition it ends up in. This decision apparently has come from the President, John Ferrato. The sales people have to ask for permission before they can ship outside their delivery range. The sales person had no problem getting John, but when I called he was in a meeting. I left a message. I called back and he went home for the day. John must not check VM before he leaves for the day. I guess since I am a customer that spent $7,800 on furniture, I can’t get shipping without a punishment of “as is” delivery, can’t get my headboard fix, and can’t even get a return phone call from the president.

Category furniture sales

1.0

11/05/2009

Our family visited Wayside's showroom several times and dealt with a new salesperson each time. They jump on you immediately with lots of probing questions when you walk in. Very high pressure. They had a large selection of brands we were interested in, and that's the only reason we went there. After our first experience there I never wanted to go back, but my spouse really wanted one piece they w...

Description of Work
Bought a TV lift console and would have placed an order for $10,000 more of furniture if I would have had a decent experience there. Instead I chose a competitor to do business with, and was very happy to turn business away from Wayside.

Category furniture sales

5.0

05/06/2009

They have the best selection of leather, and I've never seen so much leather in a furniture store in my life. I liked the way they displayed their furniture, and their price was outstanding compared to other places. They were helpful, tolerant, professional and patient. The salesman spent at least an hour and a half with us. I consider what I bought to be mid-range when it comes to price, but they...

Description of Work
I checked several places before I made my purchase with Wayside Furniture. I bought a leather sofa and a leather recliner.

Category furniture sales

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    General Information
    Eco-Friendly Accreditations
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