Precision Overhead Garage Door Service

I would recommend them to everyone.

One technician came out to do the work. The previous owners of the home had left information about this company because they had originally installed the door. The price was reasonable. But now when I push the button to go down, sometimes it takes a couple times before it reacts.

I called Precision Door Service on a Friday and they said they would be here in an hour and half to two hours. The guy came late, more like in 3 hours time. I thought the prices were high. We broke a spring about 2 weeks later and a different guy came out and fixed the spring and then replaced the rollers on both doors and that was $800 too. They seemed to be a bit high. I think the first 2 guys could have been more professional. They were supposed to be able to hook it up to our car thing that we can use to open the doors and nobody could do that, so we have to go with their little beeper things. When I talked to them they said "oh yeah we can do that," and about 3 different guys tried it and couldn't do it. The first guy came Friday night and said that he would be back tomorrow. Then he and a second guy came out the next day and they replaced both door openers. The price seemed to be awfully high to me. 

I would call different places before I call them. They are a 24 hour on call service and it turned out to be more like 48 hours. 
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They are the ones that ripped me off really bad.  They came down and sold me things that I did not need.  I was out of town and my mom was here.  They talked her into over $600 worth of work.  I had a different garage person come out who I thought did a great job and he actually told me how Precision Door Svc works and I also saw how bad they were on T.V.  They just try to sell whatever they can, whether I need it or not; it is very bad.

I haven’t had a reoccurrence of either problem.  I am satisfied with the work.  They even came out on the weekend.

This company is way over priced for the servies they perform. Ad indicates a 39.95 service call but total was over $600. I was pressured to replace rollers and other components. Tech would not just replace my spring that broke the night before. I will look for other companies in the future.

They were excellent. I called them, they told me what time they would be there. They called back and said they were running a little ahead of schedule and they showed up an hour earlier than originally stated which was great. Completed the fix in a short amount of time and provided a great service.

They were great. When I called them they said they would have someone out in a couple hours and he was here when they said he would be. The guy was fantastic and we liked him a lot. He was very courteous and he explained all the options and the costs to me. I was very satisfied with them. They knew what they were doing.

That make shift solution was not acceptable, and they had to come out a second.

The work took about 6 hours. The garage door weighs 400 pounds and I was pulling up up by hand when I bought the house. The opener installed is really quiet, it can't be heard in the living room above the garage. It has a lifetime warranty on all the parts.

On December 5th, my automatic door began "acting up". When activated, the door would only open half way. I assumed this to be a warranty issue as the company had done work for me before. (During my first contact with Precision Door in 10/06, I, too, had fallen for the "bait and switch" door "overhaul" recommendation reported by a previous respondent...to the tune of $500!). I immediately called the company and they were quick to schedule another visit by a technician for the following morning. He arrived and determined that it was not the door parts he had earlier replaced (under warranty) but that it was the opener that was malfunctioning. He adjusted the force settings on the opener (turn two screws) and lubed the door track (5 minutes). For 10 minutes work I was charged $65 dollars, an amount I found excessive in light of the fact that I'd recently dropped over $500.00 on some dubious repairs. I called to complain and was told a manager would contact me. Nothing so far..

We needed the garage door replaced because it was not holding in place but coming down. The repair technician was very professional and explained what he was going to do. The price was high, which was our only complaint.

OFFERED LOW WEEKEND RATE FOR REPAIRS. STATED ON THE PHONE THAT WOULD REPAIR OUR DOOR. WHEN HE ARRIVED WANTED TO REPLACE UP TO $500 WORTH OF PARTS AND WOULD NOT MAKE REQUESTED REPAIR WITHOUT ADDITIONAL CHARGES. BAIT AND SWITCH.