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Molly Maid of Greater Akron and Canton

Maid Service, Post Construction - Clean-up, Range & Hood Cleaning Service,

About us

Welcome to Molly Maid, your local choice for professional residential cleaning services. Backed by an established household brand, our residential housekeepers guarantee your satisfaction. We listen to your personal preferences to create a plan that keeps your home cleaned your way. We've been highly recommended for over 25 years as a result. Give us a call today! We have 24/7 answer service to schedule your appointments and estimates.

Business highlights

30 years of experience

Services we offer

Cleaning Services - Commercial and Residential. Recurring, Deep Cleans, Move In/Outs. CALL TODAY...For a clean home tomorrow!!! (Monday thru Friday)

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
29%
3
6%
2
12%
1
6%
Showing 1-17 of 17 reviews
Kathy G.
May 2023
5.0
Yes, I recommend this pro
$273
Nancy, Charity & Tyler did a fabulous job.

Veronica V.
Jan 2023
1.0
Molly Maid has a terrible business model and if it wasn’t for Tori who was exceptionally helpful and accommodating, I would be leaving zero stars if I could. I had requested their cleaning services and was looking forward to the long list of services which were stated to be included during the time of booking. The day of my scheduled cleaning, the two ladies had arrived two hours late and while friendly, delivered less than sub-par cleaning and did not clean three of the rooms upstairs, completely missing our master bedroom and bathroom. While here, one of the ladies stepped outside to take a personal call and was screaming on the phone for around 10 minutes in my driveway. Everyone is entitled to a bad day, but this is beyond unacceptable. Not to mention they left only after one hour. The owner, Steve was combative, disrespectful and downright rude from the start of our conversation. I don’t consider myself to be unreasonable. I would never recommend their services to anyone.

BRIDGET Y.
May 2016
4.0
Yes, I recommend this pro
$110
We have used Molly Maids of Akron for 8 years.  Their staff have done a nice job.  Their staff is friendly & responsive.  The owners have also been responsive and provided good customer service.

Ann M.
Jul 2014
2.0
$96
They do not run the dust mop under dressers or beds, even when it wouldn't require them to move furniture. They don't dust mop all the way to the walls or behind doors. They complained while groaning loudly about changing linens on top bunk of bunk bed. They broke things. They left dust rags laying on my bed and dresser many times. Gina huffs and puffs while cleaning - made me feel guilty for having her do work. They never emptied a single waste basket in over a year of biweekly cleaning. They did not follow instructions about where to put dirty linens ,and to make sure toilet water stopped running.
Response from Molly Maid of Greater Akron and Canton
"Hi [Member Name Removed], My name is Steve, I am the new owner of Molly Maid since 2019. Our culture and quality has improved over these few years substantially. If you have cleaning needs, I hope you would give Molly Maid a second try. Thank you."

Jesse R.
Jul 2013
3.0
Yes, I recommend this pro
$120
They usually do a good job cleaning. I just do not like their billing system because it seems to be kind of sporadic. So, I do not get bills until they add up and it seems kind of unorganized.
Response from Molly Maid of Greater Akron and Canton
"[Member Name Removed], I cannot explain 2013. As the owner since 2019 we take cash, checks and credit. It is normally processed that evening or the next day. Some commercial customers are invoiced end of month. Sporadic is gone!!!! Hope you get a chance to try Molly Maid again. Steve"

P C.
Apr 2013
4.0
$210
They were on time and very professional. Did a reasonal job of cleaning.
Response from Molly Maid of Greater Akron and Canton
"[Member Name Removed] Glad your experience was positive. As the new owner since 2019 I would ask how to move from 4 stars to 5!!! Would love to be part of your cleaning in the future. Steve"

Elizabeth C.
Dec 2012
4.0
Yes, I recommend this pro
$110
When the two ladies arrived I gave them one request which they said no problem. The asked for what product I would prefer to be used on the wood furniture and that is what they used. They worked very efficient and where done quicker than I thought they would be but still did a good job.

Sarah G.
Feb 2011
4.0
Yes, I recommend this pro
$200
The two women from Molly Maid were very good. They did everything I asked them to do and I was satisfied with their work. It was a onetime deal.

Cynthia S.
Sep 2009
5.0
Yes, I recommend this pro
They are excellent. The cleaning job is very thorough and they girls that work for them are very professional. The owner is fair with his pricing. They are always on time and are great and they most important thing is the job they do. I had dogs and we had some remodeling done and a lot of dust was created and they were excellent and cleaned up well.

EVELYN F.
Jun 2009
2.0
$130
they appeared to be very accomadating --pleasant girl who answered the phone!--RECOMENDED A CARPET CLEANER WHO DID A FANTASTIC JOB. AT THIS TOWN HOUSE.--(WILL DO A RATING ON HIM AT ANOTHER TIME.) Possably, I didn't make myself as presice as I shoud have. thinking an empty house would be a clue as to what was needed to be accomplishen! regardless if it were to be rented or put up for sale ! I live in Florida and it was very upsetting that it was vacated and I needed all the RELIABLE help that I could get! BEEING 900 MILES AWAY FROM IT.

PAT R.
May 2009
5.0
Yes, I recommend this pro
$150
They were good solid workers who didn't waste any time. They did the work cheerfully. They mixed a few spots but it was minor. They were good. They would ask me if I wanted things done or not, and I thought that was helpful. They put so racks and shelves back in for me when I asked them, and that was a big relief for me.

MARY T.
Mar 2009
5.0
Yes, I recommend this pro
$97
They were wonderful. They were very pleasant and talked very little in order to get work done. They even smiled while they worked and the house looks great. They asked me what did I wanted before they proceeded and asked for a list for the next visit. I was very impressed with them and their attitudes and I would highly recommend them.

Jude B.
Oct 2008
4.0
I had them out one time and I think there was a miscommunication between the manager and the ladies that came out. They were fine for what they did. I would possibly use them again.

Greta L.
Jun 2008
5.0
Yes, I recommend this pro
$120
The service was great. I called early this morning, and the owner was understanding of my situation and worked to get me in right away. Then, thankfully, due to another job rescheduling, they were able to squeeze me in even sooner. The 2 women showed up a few minutes early. They were flexible with what I wanted and time I could use them, since I really had no idea what it was all going to take. They asked when they had questions and overall did a great job with the mess I had! I would certainly call them again and probably will when the rest of the construction project is done!

Sue R.
Apr 2008
5.0
Yes, I recommend this pro
$65
The office quickly returned my call requesting an estimate and someone came out the next day to provide an estimate after looking at the areas to be cleaned. The only issue I had was when I accepted the estimate the person who came out told me he would call the next day to schedule a cleaning date/time and no one called, instead I had to call their office myself approx 4 days later. They showed up at their schedule time and did an excellent job cleaning the bathrooms. They are scheduled to do perform the same service every 4 weeks.

Kaylee M.
Nov 2007
5.0
Yes, I recommend this pro
$110
There were 3 ladies who were on time and introduced themselves upon arrival. They listened to the chores that I needed to have done and in what priority. They allowed me to check their cleaning products for possible allergies that I might have. They accomplished all work in a reasonable amount of time. They did an excellent job. I have scheduled another session for December.

MARK B.
Oct 2006
5.0
Yes, I recommend this pro
$148
The team they sent was friendly and professional, and knew what they were doing.

Licensing

State Contractor License Requirements

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FAQ

Molly Maid of Greater Akron and Canton is currently rated 4.0 overall out of 5.

Molly Maid of Greater Akron and Canton accepts the following forms of payment: CreditCard

Yes, Molly Maid of Greater Akron and Canton offers free project estimates.

No, Molly Maid of Greater Akron and Canton does not offer eco-friendly accreditations.

No, Molly Maid of Greater Akron and Canton does not offer a senior discount.

No, Molly Maid of Greater Akron and Canton does not offer emergency services.

No, Molly Maid of Greater Akron and Canton does not offer warranties.