JENNINGS HEATING & COOLING

It went well, the job was quick and thorough! I’m in the cool again!

After looking it over thoroughly Jennings technician Sean Palko got it running and cleaned it. Sean Palko did a great job and did me a great service in explaining my options and cleaning and inspecting my outside unit. I will definitely stay with Jennings in the future for my AC and Heating needs in large part due to his friendly, frank and professional communication about my system. Thanks Sean!

It went great! Andrew is very capable and friendly. We are VERY pleased with his work.

Once again, very happy with Jennings Electric. This time it was Brandon. He was professional, knowledgeable, and informative. 👍🏻

Brandon arrived ahead of schedule and was very professional. He paid close attention to detail and offered needed upgrades. He was very pleasant to speak with and also offered discounts available. I scheduled more services to be completed in the near future.

Very well. Humidifier filter replaced, which improves our home humidity.

Things could not have gone any better. I have some knowledge of things like this and they were very thorough when explaining our options. Because of the age of the unit my wife and I choose to get a whole new heating and air conditioning unit. There was absolutely no pressure to choose this route and we are glad we did. Sean explained everything to us until he was satisfied that we understood it all. The only charge was for the service call and that will be taken off the price of the new unit. Portable heaters were supplied for our use until the new units could be installed.

It went very well. I am a first time home owner and have been living in my house just over a year. I want to learn about all the aspects of my home so while Brian went through the steps of checking the furnace he explained and showed each part he was inspecting. I learned more than I knew before even though it was the initial service check.

Jennings is a wonderful company to work with. Our tech, Brian, is great. Efficient, pleasant, answers questions. We have service plan with Jennings, did not have to pay for furnace check, just paid for new water panel for humidifier.

Gregg was punctual, professional, courteous. Appreciated his wearing a mask and covers for shoes.

Terrible - I had a 7:30am appointment with what I was told was going to be a SENIOR technician. I made arrangements at work to come in late so I could be at home. 7:45am - I got a call saying that the technician was on his way. I live less than FIVE minutes from their office. 8:15am - still no show. I called to check because I had to get to work, and I had to cancel. The only response I got was, "oh, sorry." Poor customer service. I know this company has great reviews - probably from customers who actually had the technician show up, and ON TIME.

Prepaid maintenance on air conditioner was completed and John found the condenser capacitor needed replaced. He completed the repair in a timely manner and explained that I should schedule an appt. early spring to add refrigerant. Jennings is very lucky to have John Fuller as an employee.

Great - we’ve used Jennings for years and they have always been reliable, courteous and professional. Highly recommend!!

Jennings always does a professional job for me whether it's AC or furnace. They are the best!!

very good. service man sean, was easy to deal with.

Went well, except still waiting on a defective board that switches to the generator when the power goes off.

Very well. We have had Jennings for 34 Years. Always very satisfied. Technician is professional, knowledgeable, helpful, personable, careful and efficient.

They wanted $90.00 just to look at job. Told them no way!

Our air conditioning went out. They came right out and gave us an estimate. It was a good price and we are looking forward to having it put in. But in the mean time, they came out and made sure that we had air conditioning so we were comfortable. That was above and beyond our expectations.

Dave H did a fine job for us. He was on time, professional, answered my questions, replaced a faulty capacitor on warranty and a new filter at a discount price. He made a few suggestions for our consideration but did not engage in a strong "upsell." We would be happy to have Dave H as a tech in the future!

My 12+ year old water heater died and started leaking some time in the night. When I discovered I had no hot water in the morning, I called Jennings Heating and Cooling. They were able to get a water heater delivered that morning and have it installed that afternoon. The installation was a bit more difficult due to the location of the water heater, changing from a short to a tall tank due space issues, and the requirement for including an expansion tank. A special thanks to Kim for getting the water heater ordered and delivered that morning so it could be install that afternoon. Also a special thanks to Sean P. for doing a fantastic job installing and getting everything to fit in the space. Their customer service is excellent!

They were professional and courteous. I just wish they came earlier the in day. He was helpful and patient. Overall, went above and beyond. Going forward, I would use them again.