Cinderellis, Inc. logoApproved Pro
Approved Pro

Cinderellis, Inc.

One Time Interior House Cleaning,

About us

Locally owned, Cinderellis, Inc., has been offering high quality interior housecleaning services to the Akron and surrounding areas for more than 19 years. Our reviews alone speak for our standard of providing the best quality to our customers or the job is not complete. At Cinderellis, Inc., we take pride in our reliability, communication, integrity, & quality of work. We will do our very best to make sure you are satisfied on every project, the first time. Call us for all of our housecleaning needs.

Business highlights

Emergency services offered
27 years of experience

Services we offer

Detailed Cleaning and Maid Services, Laundry and Ironing, Move-In - Move-Out Cleans, Office Cleaning and New Construction Cleaning, Spring and Fall Cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Reviews
4.3107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
21%
3
4%
2
3%
1
3%

Filter reviews by service

Showing 51-75 of 107 reviews
Maggie H.
May 2015
4.0
One Time Interior House Cleaning
Yes, I recommend this pro
Ease of scheduling, very accommodating

Paul M.
Apr 2015
5.0
Yes, I recommend this pro
On time,efficient,friendly, overall good job! We are going to hire them again.

Tyler H.
Mar 2015
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Did a good job on a moveout clean for a rental property. Easy to work with, would hire again.

Keenan F.
Mar 2015
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
They cleaned my home top to bottom which left the home spotless and me speechless! :)
Response from Cinderellis, Inc.

"Thank You! We enjoyed working with you! Catherine"


Lisa B.
Mar 2015
5.0
Yes, I recommend this pro
The first person they sent was not a good fit and didn't meet my expectations, but they made it right and sent someone who did an amazing job, top to bottom. Inside of microwave, dusting light bulbs, the works. Very accommodating of my scheduling needs. I'm going to continue using them on a regular basis!
Response from Cinderellis, Inc.

"Thank you Lisa! The job is never done until my customers are completely happy. Feedback is always appreciated so in the end...you are a very satisfied customer. I appreciate the review!"


Sharon R.
Mar 2015
3.0
One Time Interior House Cleaning
Yes, I recommend this pro
$320
I hired Cinderellis, Inc. for a big cleaning job and I just think they should have provided a quote after viewing the condo. They spent a tremendous amount of time on a couple of issues but I don't think they knew how to prioritize a job that needed a lot! I think they cleaned the walls and kitchen but the kitchen in particular had grease buildup that was never addressed. I ended up needing to personally use a course brush on my hands and knees after they were done to really get it clean. I had the same issue in the hallway. Additionally there was grease buildup on the oven and cabinets above the oven that were not cleaned. I will say that the tenant allowed a mold buildup. They spent the bulk of the time cleaning that! What I wish they would have done was seen what they were up against and asked the boss to work with me to figure out how to really get the biggest dime for my buck. For instance they could have told me what to spray the mold with and ask me where to really spend their time. I hired them because I have bad knees so I really wanted to have the essentials in the kitchen and bathroom cleaned and not necessarily the walls. I would have loved them getting the grease off the floors with a real scrubbing job. So, overall I think the owner was nice and I think the cleaning people were nice. I think in a situation like this it would be best for the owner of the company to come out and work with the client on what they would like to prioritize. I guess I made assumptions that when they said clean the kitchen floor it would be clean no matter how much work. This is where she could have stepped in and said "hey there is years of grease buildup and for us to do this it will take X amount of additional work". It would have been great to really get a quote based on her expertise and not discussions via the comments made by the cleaning folks. Not that they were bad - just that I think this job was way bigger than the owner knew or even I realized until I got in after the fact. They probably rock on dusting, normal cleaning, etc. but this job required a lot more work to really be done well. I was hoping I would not have to worry about cleaning floors on my knees.
Response from Cinderellis, Inc.

"I am so sorry you were unhappy Sharon. I wish I had known because I would have taken care of it right away! It is so important to me that my customers are happy. The job would not have been done, or billed, until I knew it was done exactly right for you. I hope you will consider giving us another try in the future so we can make things better. Serita must have misunderstood what you wanted her to focus on in the time that she was there, and I am so sorry! I know she thought you were happy with everything she completed. Please let me know if we can be of service to you in the future and I will stop by before the employee is done :0)"


Cathy W.
Jan 2015
5.0
Yes, I recommend this pro
Responded quickly, easy to work with.
Response from Cinderellis, Inc.

"Thank You very much. I care about my customers :0)"


Heather K.
Nov 2014
5.0
Yes, I recommend this pro
The employees of this company cleaned thoroughly, were kind, pleasant and a joy to be around. I would use this service again and would recommend this company to others.
Response from Cinderellis, Inc.

"Thank You so much Heather! We enjoyed doing business with you very much!"


Julianna W.
Oct 2014
5.0
Yes, I recommend this pro
Quick response time, the cleaning was great, they did a few extra items that I overlooked. Great job! Have already hired again :)
Response from Cinderellis, Inc.

"Thank You Julianna! It is so important to me that you were happy :0) I appreciate the review!"


Michael B.
Aug 2014
4.0
Yes, I recommend this pro
responsive
Response from Cinderellis, Inc.

"Thank You Michael! We enjoyed doing business with you and hope to again for another job-site!"


Jocelyn M.
Aug 2014
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Catherine was very responsive and accommodating to our needs.
Response from Cinderellis, Inc.

"Thank You Jocelyn! I really appreciate the review. I will always do everything I can to make sure you are happy with the job being done!"


Michael B.
Aug 2014
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Reaction time is very good
Response from Cinderellis, Inc.

"Thank You so much!"


Janie L.
Aug 2014
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Cheerful, respectful, attention to detail, fast, efficient, great job. Would recommend!
Response from Cinderellis, Inc.

"Thank You Janie! We enjoyed cleaning for you very much!"


Jean L.
Jul 2014
4.5
Yes, I recommend this pro
My experience with Cinderallis, Inc was very good. The lady was a hard worker. She did an excellent job.
Response from Cinderellis, Inc.

"Thank You Jean. I appreciate the kind review and will make sure to continue guaranteeing great service!"


Lee M.
Jul 2014
4.0
One Time Interior House Cleaning
Yes, I recommend this pro
I plan on using them again! Great job!
Response from Cinderellis, Inc.

"Thank You Lee!"


Jeanne D.
May 2014
2.0
One Time Interior House Cleaning
Yes, I recommend this pro
2 girls were suppose to show up..only one did, although the owner of the company did provide 2nd girl later in the day.
Response from Cinderellis, Inc.

"I am very sorry for the confusion. I hadn't realized that you had desired two girls to clean for you that day. After the 1st employee arrived and saw the size of the job and all that needed done, then she called me and I sent another employee out asap. It is VERY important to me that you are happy!! Again, I apologize to you for my mistake."


Jackie H.
May 2014
4.5
One Time Interior House Cleaning
Yes, I recommend this pro
The ladies are hard workers, busy the whole time, good attention to detail on the worst parts of the project -stove and frig. Nice folks to work with,
Response from Cinderellis, Inc.

"Thank You Jackie! We enjoyed coming to clean for you!"


Irma R.
May 2014
5.0
Yes, I recommend this pro
$123
I would use them again.
Response from Cinderellis, Inc.

"Thank You! We will always make it a priority to give you the best quality cleaning!"


Tina H.
May 2014
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
I would use again!!!
Response from Cinderellis, Inc.

"Thank You very much Tina!"


Vicky L.
May 2014
1.0
$88
By the 2nd visit, the person left before the job was finished, no replacement and job incomplete. After that, it was one excuse after another, All picture frames, mirrors, wall hangings, shelves, spider webs on walls, ceilings, or under LR furniture, were never wiped off or cleaned, in over 6 weeks. The last straw was leaving my home unlocked and wide open to all, for God knows how long. The owner "defends" employees but never inspects or validates the paying Client. Totally unprofessional and priced too high. I was paying for a service not for excuses.
Response from Cinderellis, Inc.

"I would like to to reply to this rating only to make potential customers understand that the lady that posted this comment has some instability issues. I did everything in my power to please this elderly lady and even offered my daughter to assist her in anyway (my daughter is a student in Kent and lives by her.) She was doing all of this with no expectation of earning money, just out of the goodness of her heart. I sent this customer the same employees that every other customer of mine raves about. She was so happy and then one day just called and not making any sense, dropped the company. She has not paid me."


Teri K.
Mar 2014
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Very hard workers. Did a great job
Response from Cinderellis, Inc.

"I am so glad to hear that you were happy with the job that was done at your house! It is so important to me!"


Patricia B.
Feb 2014
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
$93
Work hard to get the job done efficiently and pay attention to detail.
Response from Cinderellis, Inc.

"Thank You Patricia for the kind review!"


Joseph P.
Feb 2014
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
Great quality work
Response from Cinderellis, Inc.

"Thank You! I appreciate the kind review!"


Paul H.
Feb 2014
4.0
One Time Interior House Cleaning
Yes, I recommend this pro
$175
Showed up 3 hours late, they said the house the were at was much dirtier than told and took longer to clean. Had to call to get them there. Cleaners stayed busy and worked hard.
Response from Cinderellis, Inc.

"We try so hard to always be on time! The first house of the day, is the easiest to get to on time:0) We try to take care of each customer and not leave a job until they are happy. I am sorry they were running late. I will try to be better in the future with keeping closer tabs on the girls if they are running behind due to a job needing more than expected and make the next customer aware. It is so important to me that you are happy! I hope you will try us again!"


Tim W.
Nov 2013
5.0
One Time Interior House Cleaning
Yes, I recommend this pro
$123
very nice & professional!! Quick response to my initial contact also.
Response from Cinderellis, Inc.

"Thank You Tim!"

Showing 51-75 of 107

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Cinderellis, Inc. is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 9:00 AM - 3:00 PM Saturday: 9:00 AM - 3:00 PM Sunday: 8:00 AM - 5:00 PM
Yes, Cinderellis, Inc. offers free project estimates.
No, Cinderellis, Inc. does not offer eco-friendly accreditations.
No, Cinderellis, Inc. does not offer a senior discount.
Yes, Cinderellis, Inc. offers emergency services.
Yes, Cinderellis, Inc. offers warranties.

Contact Information

4522 Litchfield Drive, Akron, OH 44321

Service Hours

Sunday:8:00 AM - 5:00 PM
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:9:00 AM - 3:00 PM
Saturday:9:00 AM - 3:00 PM
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