Approved ProAbout us
Welcome to Q's Moving Corp, your trusted family-owned and operated company specializing in comprehensive moving solutions throughout New York City's five boroughs and surrounding areas. Whether you're moving apartments, homes, or commercial spaces, we're here to make the process seamless. Our services extend beyond traditional moving, including storage moving, debris removal, and a range of labor-only options. With a commitment to excellence and personalized service, we're dedicated to exceeding your expectations every step of the way.
Business highlights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- Check
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 9% | ||
| 8% | ||
| 0% | ||
| 8% |
Filter reviews by service
"Thank you for taking the time to share you experience and rate us! Though, we're happy to hear you had a great experience, it's unfortunate we received a low grade in Quality. Quality service is what we stand for and believe in. We would like to further discuss this category with you in order for us to perfect it going forward. Thank you for choosing Q's!"
"Thank you for taking the time to share your experience with us [Member Name Removed]! We value the time you took to do so. We treat our customers like our own family and provide services for a stress free transition. Feel free to contact us in the future for anything you may need, big or small. Thank you for choosing Q's and best of luck in your new home!!"
"Thank you for taking the time to share your feedback with us! We appreciate the time you took to do so. Our priority is customer satisfaction, as well as to treat all customers like our own family. We hope your experience with our crew made your transition a stress-free move. Best of luck in your new home and thank you for choosing Q's!"
"Thank you for taking the time to share your feedback with us! We appreciate the time you took to do so. Our priority is customer satisfaction, as well as to treat all customers like our own family. We hope your experience with our crew made your transition a stress-free move. Best of luck in your new home and thank you for choosing Q's!"
The movers were on time. They were very careful with our belongings. Very professional.
"Thank you for taking the time to share your feedback with us! We appreciate the time you took to do so. We're sorry to see you weren't happy with our prices, which are based on our tariff, however our priority is customer satisfaction, treating all customers like our own family. We hope your experience with our crew made your transition, stress-free. Best of luck to you and feel free to contact us for future services! Best of luck in your new home and thank you for choosing Q's!"
"Thank you for taking the time to share your experience with us & the Angie's List community, also for rating us. Our priority is customer satisfaction, as well as to treat all customers like our own family. Though, we hope your experience with our crew made your transition, stress- free, we apologize for not performing 1000%. Please contact us and let us know how we can change those B's to A's in the future. We hope to hear from you for future services. Best of luck to you in your new home & thank you for choosing Q's!"
"Thank you for taking the time to share your feedback and for rating us. Our priority is customer satisfaction, as well as to treat all customers like our own family. Though we're sad to have B ratings in the categories we take pride in, we still hope your experience with our crew made your transition, stress- free. We see you would hire us again, so we hope to hear from you for future services. Best of luck to you in your new home & thank you for choosing Q's!"
"Thank you for taking the time to share your feedback and for rating us. Our priority is customer satisfaction, as well as to treat all customers like our own family. We hope your experience with our crew made your transition, stress- free. We see you would hire us again, so we hope to hear from you for future services. Best of luck to you in your new home & thank you for choosing Q's!"
"Thank you for taking the time to share your feedback and for rating us. We pride ourselves in customer satisfaction, treating all customers like our own family. We see you would hire us again, so we hope to hear from you for future services. Best of luck to you in your new home & thank you for choosing Q's!"
"Thank you for taking the time to share your experience with us & the Angie's List community, also for rating us. Our priority is customer satisfaction, as well as to treat all customers like our own family. Though, we hope your experience with our crew made your transition, stress- free, we apologize for not performing 1000%. Please contact us and let us know how we can change those B's to A's in the future. We hope to hear from you for future services. Best of luck to you in your new home & thank you for choosing Q's!"
"We appreciate the time you took to share your rating with the Angie's List community. Thank you for supporting your neighbors within your community and for choosing Q's! Feel free to contact us for services in the future."
"We're so happy to see you had a great experience with our company. We hope to be able to be of service to you again in the future.Thank you for entrusting us to move your personal belongings and for choosing Q's!"
"Thank you for your business and for taking the time to share your experience. We take feedback and ratings seriously. We will certainly address our performance in these categories to better our services. We are family owned and operated with high expectations to complete each job successfully. Being in the industry for almost 20 years, it is important for us to provide exceptional services at competitive rates with thousands of happy customers that can attest to it.Thank you for choosing Q's and we hope we can be of service to you in the future."
"Thank you for sharing your experience with us! We value the time you took to do so. Our main priority is 100% customer satisfaction, and a stress- free transition with our professional crews. Feel free to contact us again for quality service. We wish you the best of luck in your new home and thank you for choosing Q's!"
"Thank you for sharing your experience with us as it helps us better our services. For each “Special Offer” and “Big Deal” there is fine print that explains possible additional charges, such as the travel fee. The travel fee (driving to your house) is a requirement by law for all licensed moving companies, registered with the state. We apologize if you feel this is a bait and switch procedure for that is not our intention at all. We are family owned and operated with high expectations to complete each job successfully. Being in the industry for almost 20 years, it is important for us to provide exceptional services at competitive rates with thousands of happy customers that can attest to it. Again our apologies and we hope we can be of service to you in the future."
"Thank you for rating us and sharing your feedback with us. Though we re-arranged our schedule to accommodate your services by also providing personal and courteous attention to your reservation and move, we take your rating seriously and will work diligently to improve those categories. Thank you for your business. We hope we can be of service to you again."
"Thank you for your feedback! We value the time you took to share it with us. We're happy to hear our professionals were able to complete a job well done in a time efficient manner. Feel free to contact us again for future services and thank you for choosing Q's!"
"Thank you for sharing your experience with us and the Angie's List community! We value the time you took to do so. We're happy to hear our crew provided you with great service for your new transition. Please contact us for quality service again, and thank you for choosing Q's!"
In return we got a smaller truck that was not adequate for the job and therefore, some furniture was left behind because it did not fit... surprise! Adding insult to injury, the "professional" movers managed to pack all the remaining protective blankets behind the first apartments furniture in the truck. Due to this exceptional negligence my $1400.00 Room & Board bed was never wrapped or protected as it should have. This resulted in gashes, scrapes and damage all over. The pictures I posted are only a few of many scrapes and gashes covering my entire bed. Now it SEEMS Q's moving corp. has great reviews and that is why we decided on them but don't be fooled! We were very unfortunate to have chosen them. Q's moving corp. said they had insurance. Be warned! Their insurance only pays $0.30 cents per pound! That comes to a whopping $35.00 TOTAL for my damaged $1400 bed! I cannot stress how terrible this experience was.
John is the the owner of Q's moving corp. He is very nice when he wants your business however, he can be very hot headed, rude and abrupt when the shortcomings of the services provided are brought to his attention. I had a lovely chat with him that evening as I was putting the bed together and noticed all the damage. He was definitely not co-operative or professional like he promotes himself and his company. He was constantly talking over me, cutting me off and never did he bother expressing his concerns. It was only after I threatened him with the better business bureau ( which I filed a complaint with ) that he collected himself and calmed down to offer a small portion of money which I did not accept.
I will never use or refer Q's moving corp. to anyone as they are a terrible moving service. In contrast, I strongly feel the need to justify the wrongs and speak out against their business as much as possible. Considering my experience with the owner - of all people, I can't say I'm surprised.
If you had a terrible experience with Q's moving corp. Please take the first step and file a complaint with the BETTER BUSINESS BUREAU. John's shady business has ripped off enough trusting customers, it's up to us to set things right.
[web link removed]
"This review has been addressed on various websites. Q’s Moving Corp. resolved this issue last year along with the Better Business Bureau case, which has been closed since last September in our favor. Though we are unsure as to how/why this makes Q’s Moving Corp. dishonest, we can understand your frustration and dissatisfaction. We still thank you for your business and your feedback."
Darren and his team showed up on time on moving day. We did a quick walk through and his team set to work on 3 floors of house. They were efficient and Darren seemed a good team leader. Here are a few specific pros / cons to my experience:
Pros:
(1)Darren checked-in 2-3 times during the day on whether I was happy with how things were progressing
(2)Omar, one of the team members was friendly and ready to help out as needed.
(3)When we arrived at the new place, I asked them to change around some heavy furniture because I didn't like the initial placement, and they were obliging.
(4)Everything they took apart was put back together in good order, they even ended staying an extra 30mins just to finish re-attaching a treadmill panel that was removed for transport down stairs. That last piece by itself took some effort.
Cons:
(1)Soon after arriving I overheard some of the team talking openly in regular tones about how they got a $60tip/person at a recent job, and how that was really great. Was I supposed to hear that so that I provide a similarly high tip?
(2)The backs of the sofa that were disassembled where not wrapped before being put in the truck, and when I advised Darren, he wrapped one of them (out of 3) and left the other two unwrapped.
(3)They broke a stand lamp in the living room, and when I brought it up to Darren there was no real reaction. It's not worth much, so I am not seeking compensation, but own up to the mistake...
(4)When they left for the day I found 3 items still wrapped with the plastic, which should have been unwrapped (I never requested that they stay wrapped)
(5)There was a clear sense of rushing to get out at the end, even though it was only around 530pm when they left.
(6)I called into the office that same evening 730pm saying I couldn't find a box. The office told me it was too late to reach the team then, but they would call on Saturday, the following day, and follow-up, and then get back to me. The office never got back to me. (I ended up finding the box a few days later, but I was still concerned until then)
Payment terms:
(1) When you(John) came by for the quote- it was provided at 4 ppl @ $145/hr. with a not-to-exceed price of $1305(which was verified by phone a few days later). The team logged 9 hours, which equals $1305. Why was I charged $1350 in the end? If it was an 8hour job, would the charge still have been 1350, 1305, or 1160? I would like to know, as it factors into my recommendation to others about using your services.
(2) During our conversations there was no specificity provided on method of payment, therefore I assumed a check would be fine. This was a challenge on the day of the move, as when move was completed there needed further discussion to resolve it. You accepted a check, but this could have been avoided had there been some earlier clarification.
Overall, I can say that I am not 100% satisfied, perhaps 85%. To be clear, I am NOT requesting any refund, just providing honest feedback I hope you would use to improve your services. If you would like to discuss anything further I would be glad to.
Of course they never got back to me, to answer my question or seek further clarity. Enough of a lapse in judgement to warrant a downgrade to C from B, as it shows lack of true commitment to Quality service.
"We take customer feedback seriously, as we strive for 100% satisfaction. Please accept our sincerest apologies for not responding to your letter for it was never received. Since we have been in contact with you, we are looking into this to rectify this situation as soon as possible."
"Thank you for your feedback as we value the time you took to share it with us. We're happy to hear our professional crew provided you with great service for your new transition. Please contact us for quality service again, and thank you for choosing Q's!"
"Thank you for your feedback as we value the time you took to share it with us. We're happy to hear our crew provided you with great service for your new transition. Please contact us for quality service again, and thank you for choosing Q's!"
"Thank you for sharing your experience with us and the Angie's List Community! We value the time you took to do so. Our crews are highly trained professionals that are able to complete any task at hand in a timely manner, and we're happy to hear you were satisfied! Feel free to contact us again for quality service. From our family to yours, we you the best of luck in your new home. Thank you for choosing Q's!"
"Thank you for sharing your experience with us and the Angie's List Community! We value the time you took to do so. Our crews are highly trained professionals that are able to complete any task at hand in a timely manner, and we're happy to hear you were satisfied! Feel free to contact us again for quality service. From our family to yours, we you the best of luck in your new home. Thank you for choosing Q's!"
"Thank you for sharing your experience with us and the Angie's List Community! We value the time you took to do so. Our crews are highly trained professionals that are able to complete any task at hand in a timely manner, and we're happy to hear you were satisfied! Feel free to contact us again for quality service. From our family to yours, we you the best of luck in your new home. Thank you for choosing Q's!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
149-53 14th Ave, Whitestone, NY 11357
Service Hours
| Sunday: | 12:00 AM - 12:00 AM |
| Monday: | 12:00 AM - 12:00 AM |
| Tuesday: | 12:00 AM - 12:00 AM |
| Wednesday: | 12:00 AM - 12:00 AM |
| Thursday: | 12:00 AM - 12:00 AM |
| Friday: | 12:00 AM - 12:00 AM |
| Saturday: | 12:00 AM - 12:00 AM |
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