Dent Doctor

WHAT A WAIST OF TIME!!! Do yourself a favor and save your time! As the advertisement suggest i send images of what i needed done (very simple fixes on my lease return). He sends me a quote and a day and time...the appointment was set for him to come to my job on a friday at 3:00pm and it would take about an hour. I'm thinking "great...it'll be done before i need to leave at 5:00pm!" He sends me a text a 3:00 that he will not be there till 4:45pm...i tell him "that's not good cuz i need to leave work at 5pm". I ask him if it was possible i would leave work EARLY and head home so he can come do the work at my house at 4:45...he says "sure". I LEAVE WORK EARLY...and then get a text at 4:00 THAT NOW he will not be there till 6pm. At 6:15 i send him a text to ask if he was going to be at my home soon. He texts me back that there is traffic and he will arrive in 45 minutes (NOW making it close to 7pm) I ask him if he will have enough light to finish the job...2 minutes later he calls me...tells me he is on the Southern State in traffic "because HERE on long island there is TRAFFIC at this time" (HE TELLS ME as if i didnt know where i lived) COMPLETELY RUDE and nasty. He THEN asks me "well you DONT need anything painted do you? cuz I DONT PAINT"...ummmmm no...i sent you the pictures a week ago. Then proceeds to tell me that he does NOT give receipts. I told him that i needed a receipt to give to my lease company to show them i had the work done...at this point i say to him "dont even bother to come" . WAISTED my entire day waiting for this guy to come. DO YOURSELF a favor and call one of the OTHER 100 scratch and dent businesses on Long Island, dont give this guy your business. **** IMPATIENT THE OWNER STATES... Lets review... #1..."I will be there at 3:00" #2... "I will be there at 4:45" #3.... "I will be there at 6:00" #4.... "I will be there at 7:00 (and that's when I had to call at 6:15 to find out if he was still coming) Waisted my day .... And IM IMPATIENT.....????? FOLLOW UP... Took my vehicle to AUTO SALON in Medford when they opened this morn ... they took my car write then and called me by 2:00 to tell me it was done. For $150 it looks completely brand spankin new! So the owner Chris from Dent Doctor who was charging me $300, called me "impatient " for waiting all day for him to arrive and told me that he would be "saving me thousands " ... THANK YOU for blowing me off ! You did me a HUGH favor!! Also ... if you are ever thinking about using DENT DOCTOR... this is not the ONLY bad review . PLEASE review the other bad reviews !

-Turchiano botched this $800 job and broke his promises -He promised “95%” repair to car with cosmetic tree-fall damage; actual result was maybe 50%. Pics are typical for all of hood and roof. -He blew some fuses when removing the headliner, tried to fix it by working on the fuse box for an hour but totally messed up the car’s electrics (instrument panel, alternator, power steering, and air bags), and car would no longer run. Turchiano promised he would cover the cost of repair at a repair shop. -Broke the retaining clips on the overhead light console and now it hangs down -Car had to be towed to repair shop to fix electrics. Turchiano broke his promise and refused to pay the $224 I paid to repair his mess. -Turchiano says he is “licensed and insured” but I could not find his license on the NYS web page. Ask him to show his license.

Very well. He came to my house the same day, did the work to my satisfaction and the cost was about one-third of what most body and fender repair shops charge.

Great. Chris was super responsive. He said it would take two hours to fix the three dents. They started on it right away, and it only took one hour. They did a very good job and the price was much, much less than what the Toyota dealer wanted to charge.

After the Dent Doctor was done with the repair, the dent was gone. I used the mobile service. The technician is very skillful in his work.

unknown

I have never seen a more honest, professional auto technician. I had two dents on two different doors. One dent, although small, was very deep and in a very difficult place to bump out. Marcus spent nearly an hour trying to remove this dent for the quoted price of $280. He was only able to bump it out 60%, and as a result he said the job was free!!! He was fearful of doing more because he didn't want to break the paint. I offered him $100 since he did remove the other dent, but he refused the money!!! I forced him to take $50 because, as I said, he removed one dent and 60% of the second dent. I would use them again in a second!!! An honest worker is worth a million dollars!!!!!

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