Jim's Computer Business
About us
I am certified by Microsoft to work on Windows 10/11. My expertise offers the best PC repair solutions in White Plains, NY. Book me for mobile computer repairs, computer training and software training. I focus on Windows 10/11, Windows 10 to 11 upgrades as well as software problems and installations. I also focus on training. I can help you with Internet safety along with making sure there is no spyware or malware on your computer. Ask me about feedback on Internet Security software! I am a mobile computer repair company that travels to your home. Loaner laptops are available. I also offer training for Windows 10/11 and computer security. I am accredited with the BBB and have an A+ Rating. I am insured through State Farm. Masks can be worn at your request. COVID-19 vaccinated & boosted. I do not have a store front and come directly to your home to assist you!
Business highlights
Services we offer
Windows 10/11 installations, training and repair. PC services. PC and Software training. Personalized shopping service. Security/malware & spyware removal., upgrades
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 100% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 0% |
"Thank you for your feedback. We appreciate your business!"
"Thank you for your feedback. We appreciate your business!"
"Hi [Member Name Removed], this is Jim and I am the owner of Jim's Computer Business. I'm sorry you had this type of customer experience with us. It is not something I would ever want to experience myself with dealing with a business. I went back over the tracking number (phone number) information and see you first called on 9/11. Unfortunately I was at 4 Memorials and gave a speech at my High School that day. The tracking number (also known as the phone number for my business) is assigned by my web hosting company did have problems for approximately 3 days which did cut off people. To explain; a tracking number simply forwards the call to my home number. It also allows me to measure how my business is doing. While I'm sure you do not care (and rightfully so and I agree), I'm extremely sorry about this. I take great pride with the work that I do as well as discipline and I think that is all because of the training and background I have. I want my customers to be happy with the service I provide to them. I love helping my customers. I'm sure if you spoke to any of them they would tell you the same. With all that being said, I would like to talk to you either by phone or in person to see if you still need help or if I can assist you in any other way. The best time to reach me is after 5pm when my visits are over and I am home. I look forward to hearing from you, and again my sincere apologies."
"Thanks [Member Name Removed] for allowing us to help you and fix your problem. Feel free to call us anytime you need help or have a question."
Qualified our needs and paid attention to resolving every issue for us.
Very happy with service.
"Glad we were able to help you out."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.