EVERGREEN CUSTOM CESSPOOL

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After 4 estimates, Evergreen had the best price and gave me more capacity. He gave me 2 domes while the others were giving me 1 dome and 1 flat cover over the tops of both the cesspool and the overflow. Ron was very professional as was his workers. I HIGHLY recommend Evergreen!!! I'm glad I chose them. Thanks Evergreen!!!

Cheaper than expected. Very friendly. Highly recommended

Exceptional Customer Service! Highly recommend Evergreen....found the Company on Angie's List. Owner Ron responded immediately, could not be more courteous, professional and honest. He stopped by on a Saturday with all his equipment and explained everything step by step. Incredibly he examined the issue and did not even charge for the visit. Although I didn't need to have the tank pumped I will DEFINITELY call on him again! 5 Stars across the line. Thanks Ron!

Ron was informative, knowledgeable and fair with his price. He took the time to locate the septic tank, check the areas of the property to make sure it was the proper one and did the job. It was a pleasant experience and I felt that I learned a thing or two myself. I can see why he has great reviews. Very happy with the service.

The job was done quicker than expected and within the originally agreed price

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Company is military veteran friendly!! For owning my first house and having no idea how a cesspool operates Evergreen was fantastic. They took the time to explain in detail how things operate and were extremely friendly, courteous, and prompt. Highly recommend using them! They have my business for as long as I'm a homeowner

All fine

Ron, the owner, showed up on time - 8:15 on a Sunday morning on a holiday weekend! (I had called the day before at 2, he apologized he could not make it sooner, I was very happy he could make it as soon as he could.)  He was very personable and knowledgeable.  The overflow tank was easy to find, but it took about 20 minutes to make sure whether or not there was a main tank and to find the access - he didn't want to leave with the job partially done and I could have a problem again. No charge for that time, just for the pumping and chemicals, plus a 10% discount for using Angie's List.  I would definitely recommend him to anyone.

I called the service late Saturday afternoon. Ron, owner, answered the phone. He agreed to come early Sunday morning so I would not have to shower again with problem drain. Ron was on time, reasonably priced, professional, pleasant, cleaned up after himself and got the job done perfectly all before I had to shower in the morning. I would highly recommend his service and I will call him again for my next plumbing job.

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I just purchased a new house and was unsure about the state of my cesspool. I wanted someone to come out and inspect the cesspool and pump it if it was deemed necessary. I spoke to Ron on the phone and he arrived several days later exactly at the time we had scheduled. He removed the cover of the cesspool and used a special camera to inspect the contents. We determined that this tank was the only one on the property (I was unsure if we had another one somewhere else) and he also said the tank was in great shape and that no services were required at the time. He did not ask for any payment and said to call again in 3-5 years when it came time to service it, which I will certainty do. He then proceeded to tell me how to maintain the cesspool using enzymes and such. I appreciated his time, effort and honesty and will use him again in the future.

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I had Evergreen pump my septic tank a few weeks ago and at that time Ron told me he may have to return to empty the overflow as well. I am so glad he told me that because when the second incident happened, I was prepared for it. As with his first visit, Ron explained every aspect of the work as it was happening. Because it took a little while to find the overflow, before he closed up the access, he inserted a pipe and capped it with a cement block to make finding it a bit easier in the future. Once again the work site was left clean and neat, the workers were friendly and professional, and I was left feeling confident that I got the best job anyone to hope for. Thanks again Ron!

Very satisfied with the outcome and hopefully do not need to see Ron for another 3 years...... But if I need him I know he will respond rapidly.

very well

Gave us peace of mind as we were having a large holiday family gathering and did not want any cesspool issues. These guys are great!

It went great. They came by to clean out cesspool of new house. Had to find not one but two cesspools and then identify problem (problem was roots in the pipes). They cleared out the pipes and got everything running perfectly. Owner was very nice and very quick, did a good job, clearly explained pricing and all aspects of work that was done. 

Great! The service was performed perfectly, professionally,. Ron was terrific. He let me know all along what needed to be done. Made suggestions for future services, and assured me that he would work with me on the cost. He left the job site clean and neat. I highly recommend this company.

unknown

Ron is patient in terms of explaining the details. The price is much higher than the promotion though, he said it is a cesspool and not septic tank. Well, it is the same in terms of pumping out the solid at the bottom. Whatever, it is a waste of time on both sides.

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Respond to the company.
Got Citywide came in. They pumped 2000 gallon and told me there is a second cesspool. Also, asked the previous owner and they said there is a second cesspool. We haven't really located the second pool because Citywide wanted 2600$ to install a riser for the first one in order to trace all the way to the second pool, which I think is ridiculous.

But, back to the septic/cesspool issue. At least Ron is wrong in the sense the first cesspool by definition is a septic. This is what the Citywide folks told me. This might be confusing, so essentially only the last receiving pool is called cesspool. This sort of makes sense, because the pools in the front are most likely dead, eventually water has to seep down in the last pool. It also explains why Ron emphasizes there is only one pool, so he thinks the septic pumping price does not apply. As a matter of fact, most long island uses cesspool, but there is need to pump septic because the definition of septic is not the same compared to the rest of the company, which uses the septic system that involves drain field and fully enclosed concrete box. But the bottom line is Ron quoted a much higher price to pump 2000 gallon of waste plus adding chemicals compared to Citywide, which is known to be an expensive company. Still, I do not see the difference between pumping a septic vs. pumping a cesspool, adding chemicals and other treatment is separately prices, there should not be a difference.

The company's response saying they just clean the heavy waste on TOP of the liquid is clearly inconsistent with what is advertised "Here's the Deal: $250.00 for a septic tank pumping only. The Real Deal: Septic tanks collect and process waste-water solids, while the liquids (effluent) flow out into the drain field. If the sludge and scum are not pumped out, these solids build up and overflow to the drain field, causing your drain field to clog and fail. Don?t let this happen to you: get your septic pumped out today!".

Nowhere did it mention that the cleaning is just for what is on the top, and Ron did not say that at the spot either. In contrast, it mentioned both sludge and scum. Seriously, who is gonna only pump the top of the liquid but leaves the sludge still in the tank?