It didn't go well, they told me the discount would apply if I decided to purchase the vehicle, which I decided to do at the last minute instead of leasing. The sales manager told me I would still get the 6k off the invoice but after everything was done, they refused to give me that entire discount. They took the registration off my old vehicle and transferred the plates, at this point I was there over 3 hours and they pull this scam. The discount was now only 4200, so I threatened to walk, they came up with an additional 1k, but I still didn't get what I agreed upon. Furthermore, they charged a prep charge of 500 bucks, which I've been told is a bogus charge... Make sure before you do anything make they show you the bill of sale, which shouldn't take more than 15 mins to produce. At the end of the day, I agreed to the higher price because I really wanted the car, and no other dealer in LI had this exact vehicle. Also, that Prep charge was explained to me as being eliminated and part of my savings, as such they didn't list it on the bill of sale. If I could do it all again, I would have told them if I'm ultimately paying for that fee by paying a higher resale price, I want it listed on the bill of sale... That was a mistake, if they tell you someone is being waved, tell them to put it in writing... The overall higher cost was about 800... I would just go to a different dealer, the place is old and I've seen nicer operations, such as westbury and east hills. Last thought, I know the Sales Manager and the Finance Person were working the old, Good Cop Bad Cop act and I think this is a common practice in this dealership.
Description of Work: I agreed to lease a car from this dealership, the sale person told me the lease was based off a 5k dealer discount and 1k rebate.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
$39,000
DR LOUIS J M.
02/2014
1.0
auto repair
+ -1 more
Bought a new car from this dealer 2011 Chrysler Dodge Journey and same dealer installed remote shortly thereafter (Nov - Dec 2010). Factory recall in 2011 and dealer claimed he replaced part. Over last 3 months car shuts off while in drive - occurred on highway twice with children in car...lost all power - brakes and steering. Almost crashed! Called Atlantic and they claimed that recall was closed. Subsequently called Chrysler HQ and they advised that a and quot;repeat Rebateand quot; applied if Dealer determined cause was indeed the recall (ignition part to be replaced). Dealer was conferenced into call with Chrysler HQ and confirmed (Frank at Atlantic) that car would be checked for repeat recall problem and appointment confirmed for Feb 10. Brought car into Atlantic on Mn Feb 10 and Chris in Service claimed Frank wrote up complaint as and quot;light won't turn offand quot;!!!! Chris agreed to check car and in fact kept car overnight so he could attempt to repeat car shutting off. Next day 2-11, Chrysler claimed they could not re-create car shutting off and refused to apply repeat recall. Told me to and quot;come pick up car, fill it with gas, and go on my merry wayand quot; (word-for-word comment from Chris!). My wife is concerned now that car will shut off again while on highway with kids - Chrysler attitude was uncaring. I would not recommend anyone buy a car from this dealer!
Description of Work: Diagnostic test to determine cause of car shutting off while in use
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$120
KATHLEEN R.
12/2012
4.0
auto repair
+ -1 more
.They fixed the problem got car back on thursday
Description of Work: had to change a pipe underneath my motor.had a whole in it .was not holding any . anti- freese -
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FAQ
Atlantic Chrysler Dodge Jeep Ram is currently rated 3.5 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 6:00 PM
Atlantic Chrysler Dodge Jeep Ram accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Atlantic Chrysler Dodge Jeep Ram does not offer free project estimates.
No, Atlantic Chrysler Dodge Jeep Ram does not offer eco-friendly accreditations.
No, Atlantic Chrysler Dodge Jeep Ram does not offer a senior discount.
No, Atlantic Chrysler Dodge Jeep Ram does not offer emergency services.
No, Atlantic Chrysler Dodge Jeep Ram does not offer warranties.
Atlantic Chrysler Dodge Jeep Ram offers the following services: Auto sales, parts & service.