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Wilson Bros Heating Cooling Plumbing

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

At Wilson Bros Heating, Cooling and Plumbing you will always get more than you pay for and our honest upfront pricing program always gives you affordable options. We believe delivering friendly, honest, quality service is the smartest strategy for growing our business. We won’t waste your time telling you how great we are, and how long we have been in business, and all the other same old boring stuff. Plain and simple, we have been around a long time; we are honest, friendly, fast and professional.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial Service, Sales and Installation. .

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9125 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
2%
3
2%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 125 reviews

Charles H.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very good and on time
Description of Work: AC repair on a very warm day

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tsatsu F.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
.......
Description of Work: ......
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin T.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did haul out the old unit.
Description of Work: They installed an new furnace and air filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Tsatsu F.
04/2017
5.0
plumbing
  + -1 more
I was happy.
Description of Work: They provided plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elaine A.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Anne G.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne V.
02/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: They replaced an AC unit and redid some piping to my hot water heater. The service turned out great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Doug G.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Christopher A.
01/2016
5.0
water heater repair, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Repaired hot water heater flame sensor and repaired whole house humidifier on furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Samantha F.
11/2015
5.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
unknown
Description of Work: Wilson Brothers installed two new toilets for us. They also installed a condenser pump for our furnace/AC. All in all they did an excellent job and were very professional. I will definitely hire them in the future for our plumbing and heating/cooling needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Chris K.
09/2012
4.0
plumbing
  + -1 more
The price was an Angie's Deal, not his usual price. He did not have the part required but said he would look for one and get back to us. It was two or three weeks before he called back and I thought he had forgotten about us, but he did call with good information about why no part is available. He quoted $225 to install a new toilet, which we have not done because we're considering a bathroom remodel.
Description of Work: Looked at leaking toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$35

Response from Wilson Bros Heating Cooling Plumbing
Wow, I am glad the Member was not my chemistry teacher in high school. She is a tough grader. We called the Member home 2 days after the initial call and left a message for them to call us concerning the obsolete part for their toilet. We never heard back from them. The homeowner purchased a discounted A/C tune up and plumbing service call direct from Angies List and received great on time service from our company and an unbelievable good price through Angies List. If that rated a straight B grade from this homeowner , next time we will have to mow her lawn and wash her windows for free to hopefully get an A grade. No customer deserves B rated service. We thank you for feedback.

Marianne D.
08/2012
5.0
plumbing
  + -1 more
Everything went well; he was honest and professional.
Description of Work: Gave me good advice.Fixed outside water pressure problem.Realligned toilet seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Charles F.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Tom Checked my AC system to identify the zone problem. Tom found the problem without taking a single tool out, something that the previous service person never even bothered to check. He told me how I could fix the problem myself at a significant savings rather than having him do it. Although, he told me to call if I ran into any problems. I will definitely be using his company for future heating//cooling needs. Plus it's nice to deal with a family operation.
Description of Work: AC check and determination of zone cooling problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Elaine A.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
The house was in New Baltimore and we couldn't find anyone who was willing to travel that far except the Wilson Bros. They were professional and friendly. Definitely a company we will use again.
Description of Work: They replaced an old air-conditioning unit and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenna B.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
We used one of the Angie's List Big Deals for their services. I think it was Tom Wilson that came, and he is very nice. He is very knowledgeable and very thorough. He was very punctual. We are definitely following up on some of the things he said. I felt that the others were perhaps a little over the top. I would use them again.
Description of Work: Wilson Brothers Heating & Cooling checked our air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Vince F.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
First, calling into the Wilson office, I was greeted with a nicely toned voiced. The young woman who answered the phone was very pleasant and helpful. I had asked a specific question which the woman handed me off to another very pleasant woman, who answered my questions and scheduled my appointment. She even told me about a coupon available on Angies List that I could save some money. I was lucky that they had an opening the next morning.The next morning the service tech "Josh" arrived a bit prior to the scheduled time and my tenant told him he would have to come back at 10am when I arrived, which Josh had right on the button. He was pleasant, professional and very knowledgeable. Really made me feel comfortable and explained many aspects of my system and allowed me to ask many questions. He cleaned my system and recharged the freon. I was very happy with the service. matter of fact, a contractor I work with on other properties and project I called him and asked him if he ever used Wilson Bros.? He said he had not, but I did encourage him to give them a shot on his need project / job needing any HVAC work. The change out of my thermostat was quick and painless. Again, Josh explained the thermostat, how to correctly use it and made sure I was comfortable with using it. I must say I have used other HVAC companies on projects and jobs previously. I'm thinking Wilson Bros. are my go-to guys now. I would highly recommend them. I'm continually asked who I would recommend for specific jobs from friends and relatives. I'll be telling them Wilson Bros.
Description of Work: I called for service. I wanted a review of my AC unit. Check it all out (hadn't been done in several years). Clean the unit and check freon level. Also i wanted a change out of the old thermostat to a new digital thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Monica W.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very impressed with the professionalism of the company to the point where we even received a thank you letter for our business. Gentleman was prompt, professional, and very helpful.
Description of Work: Had AC tuned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Maragetia J.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were very very punctual. They will show up as soon as possible for emergencies. They're very curdious. They will go out of there way to make sure that all your needs are met when they work with you.
Description of Work: They a complet over haul on my heating and ac system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Joan K.
04/2012
5.0
plumbing
  + -1 more
They were very satisfactory. I originally got their name from Angie’s List, and were responsive when I called. They're what you’d want in a plumber!
Description of Work: They did some plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly C.
10/2011
5.0
plumbing
  + -1 more
They hooked up my dehumidifier to the pump. They clean up after themselves and even wear booties around the house. Them seem to remember you and even pet your dog. There are really personable and very friendly. They actually tell you what services they are performing and show you how its done. I am very happy with their services.
Description of Work: I have hired them for several plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly C.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
I am one of their regular customers. I am very pleased with them. They are very thorough. They are amazing.
Description of Work: They come out for the fall and spring services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Christina K.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Tom Wilson and his team were excellent. The work they did was Top notch. During the installation I had a family emergency energy I had to leave them. They had access to the house during this time and they even took time out for our -2 dogs. And they stand behind their work. I had an issue and ask they com we out anadromous check the thermoastat ( which was also replaced). They were able to come out n my schedule and were on time. Turned out it was the design in my house and not the air conditioner. But they stayed for about an 1.5 hours just too make sure it wasn't related to the thermostat or new compress. I would definitely recommend them.
Description of Work: Replaced A/C compressor, wiring and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jeremy W.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Tom Wilson replaced our hot water heater the same day it failed. I called him at 7:30 that morning and we had a new one at 3:30pm that afternoon. Tom was very courteous and professional and I appreciated the same day service. I highly recommend Wilson Brothers.
Description of Work: Hot water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Wilson Bros Heating Cooling Plumbing
Thanks Member!! We appreciate your calling on us.

Beverly C.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
Wilson Bros. arrived on time, professional looking. They took out the old stuff and installed the new. They kept me informed of what was going on, addressed my concerns and were very neat during the process. They took away the old stuff and cleaned up everything. They even paid attention to my dogs. All of this was done over a day and a half. They have since been back to perform annual service on the equipment. Very friendly and neat.
Description of Work: Had new high efficiency Trane AC and furnace installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

RICHARD W.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY CAME, CHECKED EVERYTHING AND GAVE ME AN ESTIMATE. THEY TOLD ME HOW LONG THE JOB WOULD TAKE AND WHEN THEY COULD DO IT. THEY ARE VERY KNOWLEDGEABLE AND GAVE ME A LOT OF INFORMATION. THEY WERE GREAT TO WORK WITH. I GOT OTHER ESTIMATES AND THEIR PRICE WAS SIMILAR. I CHOSE THIS SMALLER COMPANY BECAUSE THEY WERE MORE PERSONABLE. I HAVE CALLED THEM SINCE WITH QUESTIONS AND THEY RESPOND RIGHT AWAY.
Description of Work: THEY INSTALLED A NEW GAS FURNACE AND AIR CONDITIONING UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Wilson Bros Heating Cooling Plumbing
Wow, we are finally on Angies List, and just found this review from 6 years ago. I didn't even know about Angies List back then. They have come along way. Thank You, Member for your business and positive feedback. You were great to work with.

Contact information

PO BOX 373, Voorheesville, NY 12186

http://www.albanyphc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Energy Efficiency Auditing,
Drain Cleaning,
Natural Gas Lines,
Wells and Pumps,
Air Duct Cleaning,
Water Filtration and Softening,
Gas Logs

FAQ

Wilson Bros Heating Cooling Plumbing is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Wilson Bros Heating Cooling Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Wilson Bros Heating Cooling Plumbing does not offer free project estimates.
Yes, Wilson Bros Heating Cooling Plumbing offers eco-friendly accreditations.
Yes, Wilson Bros Heating Cooling Plumbing offers a 10% senior discount.
Yes, Wilson Bros Heating Cooling Plumbing offers emergency services.
Yes, Wilson Bros Heating Cooling Plumbing offers warranties.
Wilson Bros Heating Cooling Plumbing offers the following services: Residential and Commercial Service, Sales and Installation. .
Ask for details

Contact information

PO BOX 373, Voorheesville, NY 12186

http://www.albanyphc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM