Roy's Plumbing, Heating & Cooling

4.5

(475) Verified Reviews

Founded 1974 • With Angi since August 2010

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

140 Cooper Ave

Tonawanda, NY 14150

Description

At Roy’s Plumbing, Heating & Cooling, customers will find a team of highly skilled home service technicians in Buffalo, Tonawanda, Hamburg, and beyond. We have been serving the Western New York area since 1974 and have everything you need to keep your home’s most vital systems in good order. We offer a comprehensive range of options for all your Plumbing, Heating & Cooling, and Electrical needs. Further, our expert services are available to customers 24/7 – you will never have to wait to get service you need! Call Roy's today to schedule an appointment at 716-218-1116....

Verified Reviews

4.5

(475) Verified Reviews

Ratings Distribution

5

365

4

39

3

15

2

22

1

34

Rating Details

Price

4.4

Professionalism

4.7

Punctuality

4.8

Quality

4.7

Resposiveness

4.7
Read reviews by category
electrician (304)plumbers (113)lighting (88)HVAC Companies (63)ceiling fan installation (25)drain cleaning (22)generator service (8)sewer cleaning (7)water heaters (6)drain pipe installation (1)landscape lighting (15)air duct cleaning (8)
Showing 1-10 of 475 reviews
5.0

12/08/2020

Fabulous! Although a bit pricey, the electrician gave me straight up pricing and same young man performed the service as expected but above and beyond. Showed up a little earlier (which was fine because we were already ready for him) and cleaned up as he went. The wiring is straight and neat and he explained what he was doing as he went.

DESCRIPTION OF WORK
120VAC line run from breaker panel in basement to 1st floor stove area to support a new gas range.

CATEGORY electrician,air duct cleaning

COST $650

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/03/2020

1.0

11/19/2020

The technicians were great! Very professional and friendly! The next day though my son and I smelled gas. I called them and they said to call national fuel first. They came right out, detected gas and turned the gas off. A technician from Roy’s came out and put putty on 5 different areas national fuel said were leaking. After two days we smelled gas again. I called Roy’s, they said to call nationa...

DESCRIPTION OF WORK
New furnace installed

CATEGORY heating & air conditioning/hvac,air duct cleaning

COST $7,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/20/2020

5.0

10/21/2020

Received a quote on Thursday and install was performed on the following Tuesday. Installers were prompt, polite and neat. Would definitely recommend this company. Everyone we came in contact with was a pleasure to work with!

DESCRIPTION OF WORK
HVAC Install

CATEGORY electrician,heating & air conditioning/hvac,plumbing,air duct cleaning

COST $10,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/20/2020

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], Thank you so much for taking the time to leave us this review! We really appreciate you choosing Roy's Plumbing, Heating and Cooling. It was a pleasure working with you on the installation of your new furnace and air conditioning. We look forward to seeing you next year for an annual tune up to keep them running well for many years. Please do not hesitate to call if you...
5.0

07/06/2020

Two very professional and personable young men came earlier than expected, and completed the job quickly and efficiently. They cleaned up the work areas perfectly. Excellent service was provided and I would recommend this company without reservation.

DESCRIPTION OF WORK
5 outlets replaced

CATEGORY electrician,home security systems

COST $550

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/26/2020

4.0

04/16/2020

It went well done quickly and efficiently.

DESCRIPTION OF WORK
Electrical upgrade

CATEGORY electrician,lighting,home security systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/16/2020

5.0

04/16/2020

panel replacement/ service upgrade to code

DESCRIPTION OF WORK
Mike and his team were very professional. I had an issue with my lights flickering. They were very fast to respond and quick to figure out the issue, which was a faulty panel. After Mike explained every option very thoroughly I made my decision and he explained in detail everything he was going to be doing and even offered suggestions on other work that would improve the safety of our home. He was not trying to up sell me in the least bit simply pointing out things like I said to improve the safety of our home and also to save us potential from our sump pump not working correctly in the future and costing us not only time and money from potential water damage. I would be very quick to refer twin city electrical to anyone looking for any electrical needs

CATEGORY electrician

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/08/1970

5.0

07/02/2019

Employee called, said they were about 10 minutes away. Arrived on time and completed project in a timely manner. $150 w/ Veteran's discount.

DESCRIPTION OF WORK
Installed a new bathroom light/fan combo.

CATEGORY electrician,lighting,ceiling fans

COST $150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/02/2019

5.0

03/28/2019

Mike Murphy is great. Easy to reach, good communication, clear and free quote. Team came on time, respectful, good work. Work needed a little modification when done--they came back and completed everything. Did good work in old plaster walls. Highly recommend.

DESCRIPTION OF WORK
Replace panel, upgrade service, new circuit and boxes.

CATEGORY electrician

COST $5,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/15/2018

5.0

03/22/2019

Pretty straightforward, he came out, changed the oil etc, He came when he said he would. All good!

DESCRIPTION OF WORK
Generator Tune-Up

CATEGORY electrician

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/01/2019

3.0

03/06/2019

very well, suggested future repair as required

DESCRIPTION OF WORK
furnace tune-up

CATEGORY heating & air conditioning/hvac,plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/06/2019

Services Offered

Plumber Find & repair leak Install faucet Install garbage disposal Install shower Install toilet Install water heater Repair faucet Repair garbage disposal Repair outdoor systems Repair pipe Repair sewer Repair shower Repair toilet Repair water heater Unclog drain Commercial Plumbing Services Commercial Drain and Sewer Commercial Piping Commercial Water Heaters Commercial Jetting Grease Traps Floor Drainage Backflow Prevention Emergency Services Heating and Cooling AC maintenance Ductless heating and AC services Heating maintenance HVAC maintenance Install AC Installation Install ducts & vents Install heating system Install thermostat Repair AC Repair ducts & vents Repair heating system Repair HVAC Contractor General repairs Installation Electrician General repairs Installation Repair panel Replace or upgrade panel Generator Install Generator Repair

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available, Check
Senior Discount
Yes
Emergency Service
Yes
Warranties
Yes