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Reimer Heating & Air Conditioning

Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ–a fact you’ll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. Additional phones- (716) 688-6191, (716) 773-1844 & (716) 893-4500. Additional email - [email protected].

Business highlights

Emergency services offered
104 years of experience

Services we offer

& Indoor Air Quality, Heating & Air Conditioning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.598 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
1%
2
3%
1
7%
Showing 1-25 of 98 reviews
Barbara T.
Feb 2025
5.0
Yes, I recommend this pro
I had Seth Bykowski come out from Reiner heating and cooling to fix a waterline problem I was having. He was professional, friendly, and a pleasure to talk with. What a pleasure to have these people working for Reimer.

Robert C.
Mar 2024
1.0
$150
i had to sign up for a service contract on my air conditoning,furnace and water tank in order to get a 10yr warrenty instead of a 5yr warrenty on the water tank i had installed by Reimer.Fast forward to my 1st service contract appointment which was a tune up on my furnace.The technician never performed the tune up that was scheduled.All he did was point out components on my furnace "That might go",or "are old and might fail".... All he did was try to sell me on parts and componets that my furnace did not need nor did i want.When i had enough of his sales pitch after not doing anything close to a furnace tune up. i asked him to leave my home. He continued to return to his sales pitch after each request to leave my home which was 5x.I then had to threaten him with a call to the police before he left my home.I will never call them for anything.When i asked him to leave he became beligerant and verbally abusive to a 68 yr old man with a cancerous wife.Big man! Bob c.

Mary M.
Feb 2024
1.0
They sent Scott, their representative out to our cottage. We were some some issues with our heating unit. We bought it from them eight years ago for $12,000. Scott said that it was shot and that we need another new unit. He wanted to charge us $16,000. This is not our primary home. Its a small cottage. We decided to look elsewhere. We had a new heating unit put in for $6000. I would suggest steering clear of Reimer and always get a second or even third quote when you are talking about that kind of money.

Edward R.
Jul 2023
5.0
Yes, I recommend this pro
Reimer Home Services, from the first call to them, to the final instal of a new Carrier unit, furnace and A/C, they were very professional, courteous knowledgable and explained what they were doing basically every step of the way. They removed the old unit and hauled it away, the job was very clean, neat after they had left. You want to have a check, recheck and a final approval of a service, Reimer Home Service Company is for you.

Evan E.
Jun 2023
5.0
Yes, I recommend this pro
Awesome. Andrew came out and fixed the 2 issues I was having in under an hour. Great customer service.

Jennifer B.
Nov 2019
1.0
$60
Not good. I was told that the heat exchanger was rusty and emitting fumes. they turned off the furnace. I then got quotes to replace the furnace from several companies. when the work was being done it was discovered that THERE WAS NO RUST!! We purchased a new furnace unnecessarily based on what the Representative from Reimer told us. He Was Wrong!

Peter S.
Jul 2019
5.0
Yes, I recommend this pro
$10,500
A service tech named Lou came out to check out our furnace/air conditioning unit. He found cracks in the core of our heating element. Lou spent quite a bit of time with very advanced technological tools to show me where the problems were. Once we decided we had to replace the system I did my homework. Lou's pricing was excellent, and they were prompt, courteous, and efficient when replacing the units. They made us very happy when they routed the drains directly into our sump pump; accommodating our new basement remodel needs. I would highly recommend this company; and we did sign up for additional maintenance service contracts because we trust them.

Joseph R.
Jun 2018
5.0
Yes, I recommend this pro
$8,000
No problem!

Patricia H.
May 2018
5.0
Yes, I recommend this pro
Excellent. We chose Reimer because of option to have 10-year parts and labor warranty and because their installation plan required less preparatory work for us. Their staff were all very professional, they explained everything thoroughly, and they cleaned up carefully.

Gary & Flo J.
Jan 2018
5.0
Yes, I recommend this pro
They did a good job for me. No issues.

Katie L.
Jan 2018
1.0
We made an appointment back in December for an estimate on a whole house humidifier. We just moved into a new house and the air is very dry and we are having respiratory issues. The estimate date was for January 5, already two weeks out. They just called the night before to cancel, and said the next time they would be available to give an estimate would be January 23rd! So now they've wasted a month of our time and we're back to square one.
Response from Reimer Heating & Air Conditioning

"Hi [Member Name Removed], We are sorry that you are upset with the appointment being rescheduled. During the original recorded phone call when booking your free estimate for a humidifier we did disclose that the appointment is subject to be rescheduled based on weather and emergency calls. As you stated we gave you the respect of letting you know the day prior that the appointment would have to be changed due to high volume of emergency calls. While stating the appointment was made in December, you didn't mention that it was December 27th and your estimate was booked for 9 days later January 5th. Which was the following Friday. We let you know January 4th which was 8 days after the original phone call, not a month as you stated. The week of your appointment also happened to be one of the coldest weeks we experienced this year going into a weekend with negative temperatures. We were very busy with clients with no heat and no heats do become priority over estimates that's why we let everyone know that appointments may change. We would have done the same for you if you had no heat, and do our best to take care of everyone. We understand having an appointment reschedule can be upsetting but we don't believe it deserved a F rating which is a bit unfair. If you have any questions please give us a call."


James T.
Nov 2017
5.0
Yes, I recommend this pro
$30
good

Joy G.
Oct 2017
1.0
Ten years ago my furnace wasn't working and I called Reimer (I save all the receipts I have from home improvement projects, that's how I know this). At that time Reimer wrote in my quote "main limit blown and several cracks in the heat x-changer. Could not repair due to safety issues." We had another company come out who was able to repair our furnace. The reason I'm on Angie's List today is because our furnace is not working again and I'm looking for the company who came last time to repair it. I definitely will not be calling Reimer. LOL. That furnace they wouldn't repair in '07 had another 10 years of life in it.
Response from Reimer Heating & Air Conditioning

"We were at this address on 12/19/2007 and found the heat exchanger cracked during video inspection. We followed up on 12/26/2007 to inspect the heat exchangers again and was confirmed a second time that they were indeed cracked during the second video recording. At that time we do file a unsafe shut down form that states that if another company finds it to be safe(not cracked) and it was human error on our part we will fix the furnace at no charge. We never again heard from you, and to wait 10 years to give us a negative review when we video recorded the cracks twice for you is a bit unfair. If you have any questions please give us a call."


TERRY S.
Oct 2017
2.0
$21
Not well. Service rep was on time but didn’t tune my furnace (boiler) bc he deemed it defective and ‘unsafe’ d/t a crack in the heat exchange. He then shut my furnace down and said it needed to stay off until it was repaired or replaced. Repairing it would only give me few more years so he recommended that I replace it for $8662.00 vs repairing it for $1800. I got a second opinion by a licensed heating & cooling contractor that said my furnace is fine, only a pressure relief valve was needed and the heat exchanger was NOT cracked. Reimer rep also told me about the bad pressure relief valve but would only matter if I chose to repair it. He only charged me for a service call.

Gary & Flo J.
Sep 2017
5.0
Yes, I recommend this pro
..

Christine M.
Sep 2017
5.0
Yes, I recommend this pro
We have them come every year to do the service on it. I'd give them all "A's". I chose them because I saw a review on Angie's List and they were near where I work. A couple of people said they used them and several people recommended them. They answer the phone instantly, came out instantly. They were super clean and honest. They put the camera inside the furnace to show me what it looked like.

Christine M.
Sep 2017
5.0
Yes, I recommend this pro
I'd give them all "A's". I would use them again. They are local, so they can get here quickly. They answer the phone right away. Their prices are very reasonable. The workers are very clean, very friendly. They put slipcovers on their shoes.

Gail G.
Aug 2017
1.0
It did not go well. Service man slapped a danger sign on the furnace and told me I needed a new furnace and new hot water tank. He gave an estimate for $6051 and gave me until the next day to decide so they could install the next day. Too much pressure and smooth talk led me to cancel the next day. I called someone else and all I needed was a $50 part. Shortly after there was a consumer alert on the news describing this same tactic.

Kathy M.
Jul 2017
5.0
Yes, I recommend this pro
$190
I came home to an 80 degree house as the A/C stopped working sometime today. I found them on Angies List and called right away. They were here in 45 minutes, found the problem and fixed it. He was polite, courteous, and professional. I highly recommend them.

Brian W.
Jun 2017
5.0
Yes, I recommend this pro
$7,000
They did an excellent job conveying the work they were completing and how much each item costs and then why they were replacing it. When they arrived for installation they treated my home with nothing, but respect and worked hard for almost six hours despite fighting the rain through out the installation.

Stan W.
Jun 2017
3.0
We're billed monthly for this; it's approximately $13 a month. We pay for services and then they give us a free check up in the spring. I'm only using them only because our furnace is under warranty, but as soon as our warranty is up, we will go with someone else. We have no choice, but I would not choose them nor would I recommend them to anyone else.

Pamela A.
May 2017
4.0
Yes, I recommend this pro
A lot of work was done removing the old heater and exhaust pipe, installing the tankless heater and creating an exhaust system that goes directly outside rather than into the chimney.

Frank L.
May 2017
5.0
Yes, I recommend this pro
$175
Very good.

Dawn R.
Apr 2017
5.0
Yes, I recommend this pro
From the first call to the company, everyone I dealt with was awesome. The woman that took my call was polite and friendly. I had workers here within an hour-hour & a half of that first call. The guys were respectful, polite, & friendly. They explained what they were doing... All in all I am absolutely satisfied with this company and will most definitely use and recommend them in the future.

Bob P.
Mar 2017
5.0
Yes, I recommend this pro
$11,500
Installation was quick and efficient. Servicemen were very polite and took the time to place drop cloths throughout the home (work done during winter). Clean up was thorough. A/C will be completed in May.
Showing 1-25 of 98

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Reimer Heating & Air Conditioning is currently rated 4.5 overall out of 5.
Reimer Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Reimer Heating & Air Conditioning offers free project estimates.
No, Reimer Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Reimer Heating & Air Conditioning does not offer a senior discount.
Yes, Reimer Heating & Air Conditioning offers emergency services.
No, Reimer Heating & Air Conditioning does not offer warranties.

Contact Information

255 FIRETOWER DRIVE, Tonawanda, NY 14150

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