Stanley Steemer

They are fantastic and do a very good job. They are very efficient and professional. I would definitely hire them again.

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They came on time. They came quickly and they did the job quickly. Their prices were reasonable. They were kind of young kids but they were okay.

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Their price was good for 3 rooms. I wouldn't grade their quality that great because I haven't called them anymore. I would not use them again in the near future.

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I paid angieslist list for service and when Stanley Steamer came they said they didn't get paid but the money was certainly taken out of my American Express card. I will never hire service through angieslist again. The real shame here is that I cant rate angieslist. I gave them an F as well!

Its a good experience. They came, did what they needed to do, and they left. They did it in an timely manner.

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We wouldn’t have called them back if they were on special.

I think they had a special going for $100. They were very courteous. They were friendly and professional. They took about 45 minutes all together.

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Great all around. The 2-man crew was attentive to stain removal, etc.

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This was the Westchester based company, not Staten Island as stated in your address. Our experience was horrible from the time I spoke with corporate to place the order until I sent the service people away the second time without allowing them to do the job. the order taker didn't offer me the online price promotion until I told them I knew about it. They didn't ask what color the grout was - I didn't find out the service truck did not stock my gray grout color until the first crew showed up. They wanted to charge me for 2 rooms after I told them I had an open kitchen area that was less than 225 sq.ft (the advertised size of a room on the website). When we told them we should not pay for two rooms they said ok, we don't want to lose you as a customer. The first crew told us they would have to charge us extra to "pre-order" the gray grout color they needed. We objected to having to pay for them to have the supplies needed for the job and they waived the fees. Two days later, when the second crew came, they had no idea of what had previously transpired and we had to start all over again with the one room or two charge. The e-mail confirmations we received from corporate about the price didn't seem to matter. When the price was straightened out, he still did not come with the grout color we needed. We sent him away and called another local tile cleaning service which did a great job. We will never call Stanley Steemer again.

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professional, courteous and thorough. Highly recommend 

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I decided to use this company based on the reviews on Angie's List.  I called late Monday, and was able to schedule the work for the following morning.  I received a call that they were on the way and they came on time.  Anthony and Arthur were polite, professional, and pleasant.  When I wanted to move some boxes out of the way they wouldn't let me - they insisted they were there to do all the work and they moved anything that needed to be moved.  I have nothing but good things to say about them.  A very positive experience and I will definitely call them again when I'm ready to clean my area rugs.