Smithtown General Tire & Service ces

Auto Service, Auto Inspections, Auto Tires,

About us

In 2007 Smithtown General Tire and Service unveiled its new state of the art 7,000 sq. ft. facility. We have 11 service bays, two of which are for dual rear wheel vehicles such as box trucks, cargo vans and heavy-duty pick-up trucks. In addition, we have two bays equipped with the Hunter Engineering wheel alignment system, recognized as the industry leader. The remaining bays are equipped with Rotary SmartLifts, the latest technology for safe hoisting of vehicles and approved by leading vehicle manufacturers. In addition, all of our technicians have laptops and internet access to multiple technical data services updates. Our shops floors are all epoxy for cleanliness and light reflection underneath the vehicle. Our massive implementation of efficient overhead shop lights increases technician efficiency eliminating dark areas and shadows. We are a ASE Blue Seal shop, meaning at least 75% of our technicians are ASE licensed technicians as well as ASE Master Technicians. ASE certification is an industry standard measure of high competency and a guide to quality auto repairs.

Business highlights

47 years of trusted experience

Services we offer

Scheduled Maintenance, NYS Inspection, Tire, Brake, Engine, Transmission, Steering & Suspension, Cooling System, Electrical/Electronic System Repair and Maintenance

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.722 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.6
Showing 1-22 of 22 reviews

Robin J.
08/2020
1.0
auto repair
  + -1 more
I had my vehicle there for two weeks. I was told my engine seized. Turns out when I had it towed home, my husband charged the battery and it started. It’s obviously not seized but my money was not returned. I was told to drive it for 100 miles and he’ll give me my money back. Really? Seized engines only drive 50 miles???? I’ve been a loyal customer for years. Now I’m disgusted.
Description of Work: Truck wouldn’t start

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$300

Jeannette H.
10/2016
5.0
auto repair, car inspections
  + 0 more
The owner is a great person, and I have known him for many years. It is a rarity to meet someone as honest and caring as him. There are a lot of older folk going here, and he treats everyone the same. I have been going here for at least 6 years. I tend to call ahead before I go, and generally never have to wait anything over 2 hours. I get the synthetic oil which is why the oil change is a little bit more expensive. They have a few employees here that are just superb as well.
Description of Work: I went here for an inspection, and oil change.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

C B.
09/2016
4.0
auto repair
  + -1 more
unknown
Description of Work: Very pleasant staff, works with you on scheduling and tries with pricing. If you don't like something, they will do everything in their power to make you happy.
Rating CategoryRating out of 5
Yes, I recommend this pro

C B.
05/2016
5.0
car inspections
  + -1 more
Very well : little wart , courteous staff.
Description of Work: Yearly inspection & new wind shield impels.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80.38

Gail C.
01/2016
5.0
auto glass, auto repair, glass repair
  + 1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Barry D.
11/2015
5.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: My check engine light was on. They diagnosed the problem, fixed it and even were able to have my inspection done. This was the third place I brought the care to without answers. Their staff was very responsive and had great communication!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael M.
09/2015
5.0
auto repair, car tires
  + 0 more
I showed up without an appointment to have new tires and wheels installed on my pickup. They got me in immediately and did a very professional job. I'm extremely happy with the work they did and how quickly they did it. I would definitely go there again for tires or maintenance on my vehicles and I recommend them to anyone in the area.
Description of Work: Mount and balance new tires and wheels and install them on my truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Natalie B.
10/2014
3.0
auto repair, car tires, auto glass
  + 1 more
I went here for the first time to have a few things on my car checked out. Anytime the air was on my car would make a nasty sound so I wanted to get that looked at and whenever it rains, my drivers side seems to take in water. I dropped my car off on a Saturday around 9:30 and didn't get a call until 3:30, after I had called to see what was going on. They told me I needed a new cooling fan, had to come back and that they drained my pipes and that should fix the water leaking. A little annoyed that it took all day to just check it out but was whatever about it. During the week, it poured for 2 days- driver's side was again taking in water. Came back the next Saturday to get the cooling fan replaced and note that the drain clearing didn't do anything for the leak. Had a lot of things to do for the day so I figured I would go in early and just wait with the car. Two and a half hours later I'm told that they have the wrong part, need to bring it over from Deer Park (30 min.) and then install (1 hr.). I have someone pick me up and figure I'll just wait until it's ready before I run all my errands. Well 3 hours later it's finally ready, but they couldn't get the new cooling fan to work either and their only reasoning as to why my driver's side might be leaking is that I need my windshield resealed (which I don't buy because the windshield was replaced over a year ago and during that year I was living in Florida, very wet and rainy down there). So at this point I've wasted two Saturday's and my car still hasn't had work done. They tell me they'll call the dealer on Monday and get me a quote on the part- never called. They seem very competent and nice at Smithtown, and the waiting area is very nice, but that's an experience that'll make me never go back. The only plus is they didn't charge me for the tire rotation I had done. Given the multiple issues and how long everything took, I'm even questioning if in fact my cooling fan does need to be replaced.
Description of Work: Supposed to replace a cooling fan.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$250

David M.
09/2014
5.0
car tires
  + -1 more
Bob, the owner, was both pleasant & courteous. His shop took my car in within minutes of arrival & provided a professional service at a reasonable price. I'd recommend this shop without hesitation.
Description of Work: Mounted & balanced 4 tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Felice F.
06/2014
5.0
auto repair
  + -1 more
Smithtown Tire came highly recommended to me at least 10 years ago. They know how to run a business the and quot;rightand quot; way. They have a television, daily newspaper, coffee, wifi, and some toys for the children. Also, if you don't want to wait for your car while it's being repaired, they will drive you home and pick you up when it's ready. This is a great service, as in the past it was always a hassle to find someone to follow you there, take you home, and then back to pick up your car. I have since recommended Smithtown Tire to at least three people, and am confident that they in turn recommended them to others. They are always friendly, courteous (any random time that you call and ask, i.e., if you can bring your car in for an oil change in a few minutes, they always tell you it's not a problem, and then take your car in to do the work within 15 minutes of arrival. I am positive that they are 100% honest with their prices. Sincerely, Felice Frederick
Description of Work: They repaired the passenger door that did not open or lock, and I had to do this manually.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James D.
04/2014
5.0
car tires
  + -1 more
Made appointment. Care was serviced promptly and was ready at the promised time. All work performed professionally.
Description of Work: New set of tires, valves, plus balancing and alignment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Barnard T.
04/2014
5.0
car inspections
  + -1 more
They provide a pretty good price and good quality. They office environment is clean; I have no complaints.
Description of Work: I have been using Smithtown General Tire Services from the last 5 years for servicing and repairing my car. My last visit was for getting a state emission inspection done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Roger P.
03/2014
5.0
auto repair
  + -1 more
He is great. If they find something wrong, they fix it and it stays fixed. He doesn't sell me anything I don't need. He is very good and very reliable. I've been dealing with him for 30 years. Bob Buroker is the owner. I started going to him when he was a young man and now he is middle aged. He is not the cheapest or the most expensive. The price is a good value. He is very honest and very professional.
Description of Work: I use Smithtown General Tire Services for my mechanic. I service my car every 6,000 miles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vladimir P.
01/2014
5.0
car inspections, auto repair
  + 0 more
Came without appointment. Serviced promptly. I have been serviced here for 7-8 years. Always first quality.
Description of Work: Oil change. Break replacement. Brake caliber replacement. State inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barnard T.
12/2013
5.0
auto repair, transmission repair
  + 0 more
Update: 12/28/13; follow up check up with SGT.. No leaks at all. The front alignment need some tuning done.. Completed, Two thumbs up! Very satisfied, they take care and great workmanship.. Also I had my winter tires balanced service done.. Thank you Tom and Rob for an excellent job done..
Description of Work: 03 HONDA PILOT-Engine rear oil seal and alignment done on 11/26/13, finished the end of day. They did a pretty good clean job on dropping the tranny out to access the rear engine oil seal that's leaking. Removed and replaced rear engine oil seal with an OEM parts & fluid. SGT worked on it in a day, by the book as per Tom..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Anton W.
12/2013
5.0
car inspections, auto repair
  + 0 more
This was the first time I used them and they performed an inspection without any issues and I had my car back right away. Will be using them for the rest of my cars.
Description of Work: performed an inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37

William G.
11/2013
5.0
car inspections, auto repair, transmission repair
  + 1 more
I have been going to Smithtown General Tire for 10+ years and they have always done the right job the first time. They know I prefer to do some of my own work and are more than happy to let me know what my car needs next. I had a tranmission in my 99 windstar go bad and Bob called me with the bad news but offered me a Ford Factory remanufactured tranny with a 100,000 mile warranty. While the price was a little high for the age of the vehicle we've had it since new and use it as for work, hauling family and friends, and the occasional apartment move for the kids. It was more than worth it to make the investment as we plan to drive it for another 5 or 10 years. They had it one week and now it works perfectly. We have driven it on a short and long trip as well as around town since picking it up and it has worked flawlessy. I highly recommend these guys to all my friends and family and don't have to worry about hearing a bad report on anything that SGT does for them.
Description of Work: Replace my transmission with a factory reman tranny.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Barnard T.
11/2013
5.0
auto repair
  + -1 more
Just brought my other car (old-Civic), this month due to a broken exhaust pipe-b. Tom give me a quote to repair the broken exhaust and replaced it with new aftermarket parts. They have it done same day, its clean cut price and workmanship was excellent..Just I have been going to SGT every since their shop was burnt down and rebuild.. They do a pretty good job, clean shop, and they will work with you on what parts you want to use either OEM or aftermarket and pricing are pretty good. The waiting area was comfortable with cable tv, and coffee water for refreshment. Clean and cozy atmosphere. Most not all of the mechanics are ASE certified.. They will inform you when you will have your car or they also have shuttle service local only (smithtown area). They pretty much stand behind on their work.
Description of Work: Replaced the exhaust pipe-B from cat to muffler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Roger P.
08/2013
5.0
auto repair
  + -1 more
All service done well and in reasonable time. I was able to wait for the service. The mechanic was excellent and Bob expedited my service. I've had an excellent relationship with this business for over 30 years.
Description of Work: 100,000 mile tune up. i.e. new spark plugs, synthetic oil, change filter, rear differential service, synthetic gear oil, drain and replace coolant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$453.58

Roger P.
01/2013
5.0
car inspections, auto repair, car tires
  + 1 more
Smithtown General Tire do all car services. They are excellent. I would highly recommend them to anyone who needs car service. They are very good and treat you well.
Description of Work: We use Smithtown General Tire. I last took my car to them for an oil change. I use them for everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Susan D.
08/2012
5.0
auto repair, car inspections
  + 0 more
They are very honest. I've been using them for years. They are very dependable and they get it done.
Description of Work: I got an inspection done from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOMINIC D.
01/2012
5.0
car tires, car inspections, auto repair
  + 1 more
He is a local guy. The main reason I go there is that they are outstanding auto mechanics. They just do outstanding work. All the people are licensed and all that good stuff. They are the best that I have ever had. They have been outstanding on all of the mechanical work that they have done for me.
Description of Work: I use Smithtown General Tire Service for auto service. They do all my auto work after the automobiles go beyond the warranty period. He recently did an inspection on my Toyota. I also buy my tires from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37

    Contact information

    890 W Jericho Tpke, Smithtown, NY 11787

    smithtowngeneraltire.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Inspections,
    Auto Tires,
    Auto Glass,
    Auto Transmission,
    Glass and Mirrors,
    Auto Radiators,
    Auto Mufflers

    FAQ

    Smithtown General Tire & Service ces is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Smithtown General Tire & Service ces accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Smithtown General Tire & Service ces offers free project estimates.
    Yes, Smithtown General Tire & Service ces offers eco-friendly accreditations.
    No, Smithtown General Tire & Service ces does not offer a senior discount.
    No, Smithtown General Tire & Service ces does not offer emergency services.
    Yes, Smithtown General Tire & Service ces offers warranties.
    Smithtown General Tire & Service ces offers the following services: Scheduled Maintenance, NYS Inspection, Tire, Brake, Engine, Transmission, Steering & Suspension, Cooling System, Electrical/Electronic System Repair and Maintenance

    Contact information

    890 W Jericho Tpke, Smithtown, NY 11787

    smithtowngeneraltire.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 5:00 PM