Techease Consulting

Very reasonable.  He is excellent.  It is going great!  He is honrable and reputable.   He calls and comes on time.

Very well.

My 6 week old Dell computer self destructed (software wise) after a Java Update.  I was on the phone with a person from
Dell (in India ) for over an hour and a half and they could not fix it.  I called Jason (this was  Friday after 5PM).  He said he would
rearrange his schedule to come on Monday.  He arrived as scheduled and was able to get the whole system running again. He tried really hard to retrieve my data, but unfortunately he couldn't get that.  I was so happy to have him here... he is a treasure.  I
recommend him very highly!

Jason was prompt, effective, professional and easy to work with. He delivered on his commitment with regard to pricing, arrival time and while at our home, answered questions and helped craft a solution configured for our needs specifically.  A joy with which to work and a pleasure with which to do business. Thanks, Jason. Happy to serve as a reference anytime.

I was quite pleased with Techease Consulting.  My contact was apparently out of town the first week of January 2013, so we briefly played phone tag while trying to set up an appointment for the week of the 17th.  I explained what I needed him to do; he told me his 2-hour minimum new customer fee and what it would cost per hour should it take longer than two hours.  We finally came up with a mutually agreeable day and time and all was set.  I was juggling 3 different appointments that day and Techease was last on my agenda.  To my surprise he showed up half an hour early, which was fine by me.  He was young, polite, professional.  He seemed to know his business and set to work immediately, taking his cues from me as I explained the tasks I needed him to perform.  Actually, I had set my network up properly but I needed to be sure.  For several months my computer had been displaying an annoying message when I booted up and I asked him to look into it.  Once that was fixed we added the DVR to the network and he checked to make sure my anti-virus suite was protecting everything as it should.  Those few things only took him 20 or 30 minutes so I asked him if he could set up  my phone to send and receive e-mail from my home account.  He was finished with everything in under 40 minutes.  Obviously, I didn't ask him to do anything too difficult.  But I got the impression there wasn't much he couldn't do with a computer.  Sure, the $120 two-hour minimum was a lot for what I had done.  But it was a relief to have everything up and running at long last.  I won't hesitate to call Techease again when I run into computer problems again.

As one who is not a techie, but who knows a little bit about computers --- just
enough to get myself in trouble J
--- I hold Jason in the highest regard.
I expect to call on him again as the need arises.  I?m completely satisfied with his performance
in every way.

I am very satisfied with the work overall.  The Mac is perfect - I am using it right now and I love it!   The only problem I still encounter is that when I use my PC the cursor occasionally jumps from one box to another while I am typing.  I have heard this is sometimes a glitch with IE 9 and will probably call Jason at some point to ask about it.  I consider it a minor inconvenience because other than that, the PC is working faster than it ever has with no issues.  Currently I use my Mac 99.9% of the time and only use my PC when I have to access specific documents that I did not transfer over to the Mac.  I did not install Windows on my Mac because I am crazy when it comes to security.  It is rare, but sometimes there can be security issues when you use both operating systems on a Mac.  However, I use Windows applications on my Mac (Home and Office) and they work perfectly.
Before I found TechEase Consulting on Angie's List, I hired two online companies that guaranteed they would fix my PC remotely. Both companies offer low cost annual software repair packages and virus removal service.  Both companies also offer software service via remote access.   If I recall, both companies offer unlimited phone support.   And here's the best part...they save you money because for one low price you get a years worth of service and don't have to pay on a call by call basis.  Sounds great, right?  But wait...you get what you pay for.
The first company was "Supportrix" referred to me by Linksys my router manufacturer.  The other was Norton - I purchased the "Norton 360" which included software maintenance and virus removal service.  Technicians from Norton and Supportrix worked on my computer like mad over the course of a week.  They claimed they can handle my PC problems from a distance (a real long distance - we're talking overseas call centers).   Norton had their techies on my computer every day during that week.  On one of those days (a Saturday) the tech said he would complete the work and have Explorer 9 up and running in 2 hours.  They started at 11 am and were still on my computer at midnight.   I'm not joking.   Thirteen hours.  And after all that they still could not install Explorer IE 9.   While they were working on my laptop, each technician had remote access and I would see them moving the cursor around and then they would go to sleep, no cursor movement at all!   I  had to "wake them up" by clicking on my computer and suddenly they would spring back to life and I'd see them working again. Lucky it was a slow Saturday and I was home.   Supportrix was no better.  Neither company had any competent technicians Every time they tried to install IE9 it defaulted back to IE 8 and both companies made my PC run slow...slow...slower.  And neither Norton nor Supportrix could remove the malware/virus from the PC.
My advice?  If your PC runs very slow, has malware and/or IE installation problems, why take chances?  Don't try to save money using technicians from call centers from around the world.   Go LOCAL and get hands-on help.  These remote packages may be bargain basement but in the end I know it was not worth a minute of my time - time I can't get back.  I am very happy I found Techease Consulting and will use Jason again.  He is very knowledgable and experienced and answers any questions you may have.  My computers are up to speed and so far so good.  Thanks, Jason!

See above.

Jason is reasonably priced, reliable, and does quality work. He can occasionally take a few days to get back to me. But generally, I feel that I am in good hands.

The guy came a couple of times and he was good, professional and knowledgeable. I think he was late because he had another appointment. The pricing was fair.

My son-in-law's 3-year old Dell mini tower PC wouldn't power up just weeks after it was out of warranty.  Since I used to manage hardware maintenance for a living, he called me.  I looked up 3 well-rated contacts on Angie's List near the Bronx where he lives and Brooklyn where I live since he was willing to bring the PC to whoever would fix it.
Techease was the only one who agreed to diagnose and fix the problem.  The others speculated that it might be either the power supply or system board (both of which we already suspected) and advised him to call elsewhere or consider buying a new PC since it may not be cost effective to fix a 3-year old unit.  Basically, they were of no help.
Techease diagnosed the problem within 3 days and ordered a new power supply which took approximately 10 days to be delivered.  Today my son-in-law picked up the PC which works beautifully again.   In my experience, the price for labor and replacement part was very fair.

He was professional, very thorough and friendly.  He arrived on time, double check to see that it worked through the entire apartment before leaving.  Would definitely use him again or recommend him to a friend.

Jason Luft is a computer wiz. It's that simple. There isn't much he can't do. He was prompt and his price was fair. I will be using him again to help set up a web site in the near future.

ca

Same as above. He saw what was wrong & went about fixing it. I am very happy.

Jason responded quickly to my email request for computer repair. He was able to give me a weekend appointment (very important to me) . He was on time to our appointment, pleasant, professional, and very knowledgable. He was willing to describe what was going on with my computor in detail to me (also important to me). He worked efficiently and effectively, has amazing patience and doesn't give up - necessary qualities in a computer tech, not always found. I believe his rates were reasonable. I will definitely use him again at my home office as well as my office in the City. Highly recommended.

See above.

Maybe I am being too harsh. I guess this whole generation of computer geeks has a different standard of professionalism and pride in work than did older generations of craftsmen, so you would probably have the same kind of difficulties wherever you go.

That guy came to my house and did a good job.  The price was alright and the quality was good.

Called Jason on Monday... he answered the phone himself.  He said he would let me know if he would come
on Tuesday or Wednesday afternoon.  I called him again Wednesday morning and he scheduled for
Wednesday afternoon. He arrived on time and was extremely nice and personable. He fixed the problem
with my computer very quickly and since he has an 1 1/2 hour minimum, he then went through both my
computer and my husband's laptop and updated everything and cleaned them up.  I was delighted with
the service and would definitely call him again.

Excellent and professional installation of new laptop and cleanup of drives on old computers.

     When we called Techease, Jason Luft answered the phone and we were able to schedule an appointment on a day of our choice.  He arrived promptly.  He was courteous and professional and completed the job quickly.  My husband and I are not computer savvy, and we appreciated the fact that Jason walked us through the password set up and made sure that we were comfortable using the new system.  We had no subsequent problems, and we felt that his service was worth the money.  We would certainly use Techease again. 

They were prompt in looking at my computer. The service man attempted to fix the computer, but he was unable to do so.

Well.

Couldn't be better...totally knowledgeable, professional, efficient,

Techease was very responsive to our phone call and they were able to come the next day. Jason was able to diagnose the problem quickly and completed the repair in less than the estimated time. He was friendly, willing to answer questions and efficiently took care of the issues which caused our problem. I would definitely use Techease again and recommend them to anyone needing repairs for their computer.