Techease Consulting

Jason was terrific! The best. He responded to my call immediately and was flexible with his appt time. Within an hour of his arrival and efficient assessment of our equipment (and embarrassing messy wires), our system was working better than it ever has before. I am so grateful and definitely will be calling him again.

unknown

Jason was prompt, pleasant and knowledgeable in reviewing the various symptoms I described and explaining what might be causing them. He answered my questions thoroughly and patiently. He is responsive, knowledgeable and imaginative in his analysis of problems and techniques for solving them.  My computer is very erratic ? sometimes working very well and other times very sluggish and impossible to work with.  Jason did some cleanup and made some suggestion that were very helpful.  He was also immediately responsive to follow-up emails asking for additional help.  In addition, he?s one of the nicest people I've worked with.

unknown

Have been using Jason for about 5 years now.  He is prompt, knowledgeable and fair in his pricing. Plus he's a nice guy!

unknown

Jason is a pleasure to work with. He was punctual and solved the problem quickly. I told him my Mac had been a bit sluggish, so he did a scan and corrected whatever glitches were slowing it down.

Jason worked quickly and efficiently.  He is incredibly pleasant, answered all my questions, and solved the problem.  The whole experience was terrific.

Went great.
I am not tech savvy. I don?t want ?remote? service, and I find that the  ?geniuses? at
the Apple store don?t give you enough time and often don?t fix the problem.
So, I really like the relaxed, thoughtful and patient service that Jason provides. No
question seems too stupid for him to answer! 
This is the second time he?s helped out and I am very grateful to be able to write this
review without screaming at my computer.

I had a particularly bad infection from Cyti Web that was blocking web-pages, videos and redirecting to all kinds of other sites. I could do nothing but see email on my pc. Jason came by and removed the virus, getting rid of files on my hard drive that told me "authorization from the administrator" was necessary in order to delete them. I'm the administrator and found it impossible to get rid of them! Thanks Jason.

unknown

Jason came on time.  He was patient and spent time talking to us and explaining the reasons for our slow computer.  He does nolt watch the clock.  Jason treats a customer with respect and makes sure that all concerns are taken care of before leaving.  He is accessible by phone for a customer's questions.  We would definitely call him again.

Jason is very pleasant and intelligent.  He's an approachable techie and a pleasure to work with.  He arrived on time and got right to work.  Both times he accomplished his tasks relatively quickly--unlike some computer guys I've had in the past.

He arrived on time for the scheduled appointments, did both his work and acted professionally at all times. The service was so good that I recommended TechEase to some of my Friends. The best part is that his prices were very reasonable.

Jason is a nice young man, but a little out of his depth when it comes to troubleshooting. If you need someone to perform routine maintenance that you can't or don't have time to do yourself, he is your tech. However, if your PC really needs troubleshooting or serious attention, he may not be the one for you. He looks on the net for solutions, which quite frankly is what I tend do myself. If I can't find the answer on-line, that is when I reach out to a tech. His rate is below the average, and he was  fair with his pricing. Since he could not solve most of my issues, he did cut his fee. He did try but he needs more troubleshooting experience and/or training. Overall, it was not an unpleasant experience, he just really could not help us.

I was happy with the work. Good follow through.

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After being without internet for five days, and learning that our usual tech support firm could not service us for another five days, I contacted Techease Consulting which I found on Angie's list.  Jason answered my call immediately and happened to be in my neighborhood and came over in 20 minutes.  He figured out new solutions to new as well as longstanding problems with our internet.  We were very impressed with him and will use him in the future.

Chase Quicken Intuit demonstrates that Techease did the "Impossible" as described above. Chase Quickin-Intuit in 2, 3 way Conferences were actually learning from what Jason, the Provider was able to do. A true "David and Goliath" disturbing story from the 3 Companies that Jason wound up teaching until he could go no further without basic information from Chase Quicken Intuit. I would say without any reservation, Techease is where you want to be.

We actually used Techease twice plus once over the phone. I don't remember actually what was wrong but Techease fixed whatever it was. He is smart, personable and honest and I am very glad I found him.

I was very pleased.  He was able to solve my computer problems.  I called him again when my keyboard didn't work and he simply told me to get a new keyboard over the phone and didn't charge me for another visit.

Today, I came home to find  that Yahoo changed its Screen that was unrecognizable. Jason, on his way out, came to the phone and he walked methrough the New Screen Via Remote quickly in just three minutes,  with no time to spare as Jason was rushing to an Emergency Client. He "Killed Two Birds with one Stone." Both I must assumewere delighted. I sure
was. I am happy to Recommend Techease Consulting without any reservations."A call on my answering Machine from a "Dave," last name illegible, from Chase's "Research Department Ironically at 539Pm today 10/8/13 because I was sick and tired of their incompetence , promises and nothing fixed. I called The Chairman last Friday again after 4 months of stagnation.
The biggest issue that I am going to have Jason "Attack" deals with Chase Bank above, just mentioned, and Quicken both have admitted on line in bright red that "It's Our Fault," not yours! In July and August Chase admitted Via 3 Reps all the way to the top, Jamie Dimon not been able to fix the issue let alone "Work On it!" Ironically at 5:39PM I got a call as a result of my call again to Chairman Dimon, from a "Dave "Dulane?" On Line Research at 877-7479125, Ext 1290812. It will be interesting to hear what he has to say since August Chase and Quicken have failed to correct their admitted "SERVER PROBLEM" with Quicken that has caused such havoc to me and so many Millions. They should have called on Jason Luft and asked his opinion regarding the matter. I can only say to your readers. Do not go any farther than Techease for your Computer work, whether it be Hard or Software. There is nobody better and I have been exposed to many and their attempts to "Talk Around" to an unsuspecting Client who knows nothing. These people get what they pay for in so many cases, ZERO. I am more than happy to recommend by phone or by email without reservation. Jason Luft is A+++++ and far ahead of most others in my opinion. Thank you for this opportunity to see that Computer users in "Need" are dealt with fairly and honestly.

Great

I had avoided dealing with some of my computer issues because I had had some disappointing experiences with so-called consultants in the past - guys who didn't resolve the problems and may have even created new ones.  Since I had joined Angie's List recently and had very good luck with a dishwasher purchase and installation, I decided to check out the computer consultants.  Techease had very good reviews, so I called the 718 # on a Sunday evening.  On Monday morning Jason Luft, the owner/operator of Techease called me back, and we set up an appointment for Tuesday. 
Jason showed up promptly, was very personable and knowledgeable - all-in-all, very professional.  He immediately got to work as I sat with him and peppered him with questions, all of which he answered very patiently and in a manner that was understandable to someone who clearly is not a techie.  He explained to me everything that he did, and it was great to watch my computer start running faster as he worked. The session was not at all rushed, although it would appear from the number of messages he had coming in that he's in demand. 
I'm glad that I contacted Jason and relieved that my computer is running much better and backing up properly.  I think his fees are very reasonable and will not hesitate have him back to work on some other non-urgent tech issues in my apt.