Universe Home Services logoApproved Pro
Approved Pro

Universe Home Services

Heating and Air Conditioning Service, Plumbing, Water Heater Service,

About us

Since 1954, Universe Home Services has been proudly serving the Nassau County community and customers throughout the entire region. With Universe Home Services, one call solves it all! Their highly trained technicians offer everything from heating and air conditioning to plumbing to appliance repair and electrical services on Long Island and beyond. Whether you’re dealing with an inefficient heating system, a noisy air conditioner, clogged toilet, broken dishwasher, or outdated electrical service panel, you can get the fast, affordable service you need with Universe Home Services. They go above and beyond to ensure that you’re completely satisfied with the quality of their work, offering service guarantees and parts and labor guarantees on new HVAC installations. As a family owned and operated company, Universe Home Services believes in top-quality customer service. They always treat you and your property with respect, working quickly, cleanly, and efficiently to minimize your inconvenience and leave your home in pristine condition. With more than 60 years of experience under their belt, and a commitment to unmatched quality, honesty, and expertise, Universe Home Services is the trusted name for heating, air conditioning, electrical, plumbing, and appliance repair on Long Island and beyond! Call today!

Business highlights

Family owned & operated
Emergency services offered
71 years of experience

Services we offer

Air conditioning repair & installation, heating repair & installation, HVAC maintenance, appliance repairs, general plumbing, drain cleaning, fixture plumbing, water filtration systems, water heater installation & repair, electrical services, bathroom & kitchen electrical remodeling

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.7400 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%

Filter reviews by service

Showing 76-100 of 400 reviews
Nancy D.
Sep 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown
Response from Universe Home Services

"Thank you very much for your feedback... We appreciate your time you took to review our company!"


Bruce L.
Sep 2017
5.0
Plumbing
Yes, I recommend this pro
Everything went well.
Response from Universe Home Services

"Thank you for your review and choosing Universe Home Services. We take pride in servicing our customers the best way we can. Call us if there is anything we can help you with. Take Care!"


Paul R.
Aug 2017
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
.

Elizabeth N.
Jul 2017
1.0
Appliance Repair
I let them know I had the part that came off and they said they had to sell me their part. She said it would cost $110 just to come to the door. She also said I would have to buy a whole new part. She called me back and said it would have been $250. I suggest going through all of them to get quotes.
Response from Universe Home Services

"Good Morning, I want to thank you for being a Universe customer and please accept my sincere apology on behalf of our company. I am sorry to learn that your experience with Universe was less than exceptional. If you would like to contact the customer service department (516) 781-6565 ext 228 we would be more than happy to discuss and rectify the poor experience that you had. I hope that this will regain your confidence in Universe and considered us in the future."


Nelson S.
Jun 2017
5.0
Plumbing, Appliance Repair
Yes, I recommend this pro
Professional and well done

Norman G.
May 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I don't recall the price, but I must have been okay with it. He was courteous. It was fine. He cleaned up after himself. The work was as promised.

Bill H.
May 2017
2.0
Appliance Repair
$350
Poor.... Worked for 1 cycle ... Fixed myself with 75$ part

Cleon C.
May 2017
1.0
Plumbing
$1,000
The guy came from Universe and it was about 5pm he seemed like he was in a hurry to go home he did not even put hands on the system 20 minutes into the conversation. i asked what could be done to reorganize the drainage system so as to better accommodate the washer he told me it would be between $800 to $1000 to move the pipes 6" around he then proceeded to call a more experienced guy who seemed caring and asked him to take pictures and get my number so he could have a look at it himself and would get back to me that was almost 2 months ago. I felt like he did'nt want to help me solve the problem i had going on felt like that last job at the end of the day when someone is at the end of their patients.

Douglas C.
Apr 2017
5.0
Heating and Air Conditioning Service, Electrical
Yes, I recommend this pro
Excellent.
Response from Universe Home Services

"Thank you for taking the time to leave us such a wonderful review. We are thrilled that you're happy with our services. Thank you, Universe"


Paul B.
Apr 2017
5.0
Plumbing, Wells and Pumps
Yes, I recommend this pro
$5,200
Job went well, they explained and reviewed everything with me so I understood exactly what was needed. They didn't do a fantastic job cleaning up afterward, and should have got me when testing things, but they worked hard all day, and the job came out well.

William H.
Apr 2017
5.0
Heating and Air Conditioning Service, Appliance Repair
Yes, I recommend this pro
$9,800
very good with a small leak that was fixed the next day
Response from Universe Home Services

"Thank you for leaving us such a wonderful review and hope that you use our services in the future. Thank you, Universe"


Matthew T.
Apr 2017
5.0
Water Heater Service, Appliance Repair
Yes, I recommend this pro
$1,550
Overall, everything went great. A little gaffe at first though. They did not previously come to inspect the site in advance of the installation date, so when they arrived, the heater they brought was too larger for the space. They ordered a new one and came back to install within a few days. The installation itself was very smooth and the men were very courteous.
Response from Universe Home Services

"Thank you for taking the time to leave us such a great review and we look forward to working with you again in the future. Thank you for choosing Universe."


Anthony C.
Apr 2017
4.0
Plumbing
Yes, I recommend this pro
$550
Jay stayed for 2 hours. Job was explained and options given. He did the work as specified. Working well so far.
Response from Universe Home Services

"Thank you for taking the time to review our Company and we hope you consider using our services in the future. Thank you, Universe"


Carol K.
Apr 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$125
Technician arrived promptly on a weekend at night in bad weather. He was punctual, professional and knowledgeable. Universe can always be counted on to provide excellent service, including for emergency calls. It is a very reliable company that can be trusted.
Response from Universe Home Services

"Thank you for taking the time to leave us such a wonderful review and we hope you consider using our services again in the future. Thank you, Universe"


Bradford W.
Apr 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$18,000
They are very reliable. When you call them they are there. They are good to come the same or next day when you need them. The price is a little high. But their responsibility is great when taking care of things. There is one thing with the company that bothers me though, the sales guy made promises that he didn't uphold. Their quality is good, they always do a neat job.

Bradford W.
Apr 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$21,000
They did a magnificent job. You couldn't tell anything was touched. It was really beautiful on the outside. Thought the price was a little high. They stand behind everything.
Response from Universe Home Services

"We really appreciate your review of our Company and hope you use us for future projects. Thank you, Universe"


Bradford W.
Apr 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
.

Susan P.
Apr 2017
5.0
Appliance Repair
Yes, I recommend this pro
$90
I have to say that the prompt, courteous, professional & VERY reasonably priced service provided was beyond my wildest expectations! My washer broked down late Friday afternoon, with a full load of wet clothes! Imagine my surprise when EVERY applicance repair company I could find only worked Monday through Friday from 9 to 5?!?! And, even though it was BEFORE 5pm, no answer. So I baled out my washer, wrung out my wet clothes and continued to make calls. By Saturday morning I was pretty frustrated, when I saw a commercial for Angie's List and figured "why noT?" So I signed up, did my search, and found Universe! Not only did they work on Saturday, but a human actually answered the phone!! They said they could have a repair person at my home between 2 and 5, quoted the cost (which was outstanding!), the appointment was made and I proceeded to wait. Low and behold, my doorbell rang at 3pm & there stood Benny! Needless to say, I was pretty much speechless. He listened to my story, went and checked out my machine, diagnosed the problem instantly, and repaired it perfectly! Benny was one of the nicest & most professional service people I have ever dealt with and Universe has a customer for life! "Good Service" has to be one of the most difficult things to find... but not if you call Universe!!
Response from Universe Home Services

"We really appreciate you taking the time to leave us and Benny such a wonderful review and hope you consider using our services again in the future. Thank you, Universe"


Allen R.
Feb 2017
5.0
Water Heater Service, Drain Cleaning + 1 more
Yes, I recommend this pro
$400
Fine. everything went as planned polite and quick.Will use again
Response from Universe Home Services

"Hello [Member Name Removed], We appreciate you taking the time to leave us a great review and we are thrilled to hear that you would use us again in the future. Thank you, Universe"


Brendan O.
Jan 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I think I had an annual maintenance agreement with them. After that was finished, I decided that I didn't need a maintenance agreement. They're very reputable. They're one of the top company in the area. They're usually on time.
Response from Universe Home Services

"Hello, thank you for the excellent review. We look forward to working with you again in the future. Thank you, Universe"


Syed H.
Jan 2017
5.0
Appliance Repair
Yes, I recommend this pro
$200
It was good, very good. The price included parts and service. I think they were reasonably priced.

Paul C.
Jan 2017
5.0
Plumbing
Yes, I recommend this pro
They came out and had to go out about 40 feet to cut a lot of roots that were in the septic lines. They had to remove panels in our home to get into the septic lines. They worked the equipment out almost to the road to eliminate the blockages. They were neat, polite and they worked hard. They cleaned up after themselves and I will highly recommend them.
Response from Universe Home Services

"Hello [Member Name Removed], we appreciate you taking the time to leave us an excellent review and hope you consider using our services again in the future. Thank you, Universe"


Laurie G.
Dec 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$100
unknown
Response from Universe Home Services

"Hi [Member Name Removed], Thank you for leaving us a great rating and hope you consider using our services again in the future. Universe"


Catherine B.
Dec 2016
4.0
Plumbing, Appliance Repair
Yes, I recommend this pro
$175
good did the work to stop leak.
Response from Universe Home Services

"We appreciate you taking the time to leave us a review and hope you consider using our services again in the future. Thank you Universe"


Mauricio B.
Dec 2016
5.0
Appliance Repair
Yes, I recommend this pro
It was successfully repaired. What I would like to highlight, is that the person fixing it, Mike, i believe, went far and beyond and largely exceeded expectations.
Response from Universe Home Services

"Hello [Member Name Removed], thank you for leaving us and Mike a great review. We hope you consider using our services again in the future. Best regards, Universe"

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Showing 76-100 of 400

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Universe Home Services is currently rated 4.7 overall out of 5.
Monday: 12:00 AM - 12:00 AM Tuesday: 12:00 AM - 12:00 AM Wednesday: 12:00 AM - 12:00 AM Thursday: 12:00 AM - 12:00 AM Friday: 12:00 AM - 12:00 AM Saturday: 12:00 AM - 12:00 AM Sunday: 12:00 AM - 12:00 AM
Universe Home Services accepts the following forms of payment: Financing Available, Check, CreditCard
No, Universe Home Services does not offer free project estimates.
Yes, Universe Home Services offers eco-friendly accreditations.
No, Universe Home Services does not offer a senior discount.
Yes, Universe Home Services offers emergency services.
No, Universe Home Services does not offer warranties.
Universe Home Services offers the following services: Air conditioning repair & installation, heating repair & installation, HVAC maintenance, appliance repairs, general plumbing, drain cleaning, fixture plumbing, water filtration systems, water heater installation & repair, electrical services, bathroom & kitchen electrical remodeling