Approved Pro
Approved Pro

Universe Home Services, Inc.

4.4(
313
)
Central A/C Installation, Heat Pump Installation and Replacement, Gas Heating and Furnace Service,

About us

Since 1954, Universe Home Services has been proudly serving the Nassau County community and customers throughout the entire region. With Universe Home Services, one call solves it all! Their highly trained technicians offer everything from heating and air conditioning to plumbing to appliance repair and electrical services on Long Island and beyond. Whether you are dealing with an inefficient heating system, a noisy air conditioner, clogged toilet, broken dishwasher, or outdated electrical service panel, you can get the fast, affordable service you need with Universe Home Services. They go above and beyond to ensure that you are completely satisfied with the quality of their work, offering service guarantees and parts and labor guarantees on new HVAC installations.

Business highlights

Emergency services offered
71 years of experience

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.4313 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
4%
2
1%
1
5%
Write a review

Filter reviews by service

Showing 126-150 of 313 reviews
Steve K.
Sep 2017
4.0
Yes, I recommend this pro
Steve Eagle, the electrician, was professional and polite. 3 exterior flood lights installed on second story. Job well done. Support people including Kathy Early were enthusiastic. Only problem was getting them to put the specific light fixture model numbers on the estimate. But the electrician and helper showed up with the correct ones. Their's was my least expensive estimate. Would use again.
Tom G.
Sep 2017
4.5
Yes, I recommend this pro
Excellent work
Response from Universe Home Services, Inc.

"Thank you for your review, We appreciate you. Thank you for choosing Universe"

Michelle H.
Sep 2017
5.0
Central A/C Installation
Yes, I recommend this pro
very satisfied with the crew of men who came to do the installation. They where on time and was efficient and workmanship was remarkable. I do not feel like I got a good deal as fa as price.
Response from Universe Home Services, Inc.

"Thank you for your review, We appreciate you. Thank you for choosing Universe"

Ahamd I.
Aug 2017
4.0
Central A/C Installation
Yes, I recommend this pro
Although I had an issue with installation but their customer service and prompt response makes up for it. I am pleased with there service. Terry is great with any question you might have and making the process easy.
Response from Universe Home Services, Inc.

"We appreciate you taking the time to post a review, we are happy that we were able to assist you. Thank you for choosing Universe"

William K.
Aug 2017
4.0
Yes, I recommend this pro
I had sinks and faucets replaced. The work was done neatly and correctly.
Response from Universe Home Services, Inc.

"We appreciate you taking the time to post a review, we are happy that we were able to assist you. Thank you for choosing Universe"

Judy P.
Jul 2017
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
I was delighted with the service and office response to a customer. Props for being on time and cheerfully polite and courteous!
Response from Universe Home Services, Inc.

"Thank you for the awesome rating and review, Thank you for choosing Universe,"

Patrick A.
Jul 2017
5.0
Central A/C Installation
Yes, I recommend this pro
Professional and timely completion.
Response from Universe Home Services, Inc.

"Thank you for the great rating, We appreciate you. Thank you for choosing Universe"

Patrick A.
Jul 2017
5.0
Central A/C Installation
Yes, I recommend this pro
Good value and dependable.
Response from Universe Home Services, Inc.

"Thank you for the great rating, We appreciate you. Thank you for choosing Universe"

Patrick A.
Jul 2017
5.0
Central A/C Installation
Yes, I recommend this pro
Dependable and good value.
Response from Universe Home Services, Inc.

"Thank you for the great rating, We appreciate you. Thank you for choosing Universe"

Patrick G.
Jul 2017
5.0
Central A/C Installation
Yes, I recommend this pro
Good value and dependable.
Response from Universe Home Services, Inc.

"Thank you for the great rating, We appreciate you. Thank you for choosing Universe"

Joel P.
Jul 2017
4.5
Yes, I recommend this pro
Service provider was knowledgeable, honest, and pleasant. Will use again.
Response from Universe Home Services, Inc.

"Thank you for your review, We appreciate you. Thank you for choosing Universe"

Doris H.
Jul 2017
5.0
Yes, I recommend this pro
$115 for house call is a little high
Response from Universe Home Services, Inc.

"Thank you for you review, we would like to hear from you. Please call us at 516 781-6565 and ask for the Call Center Manager. Thank you Universe"

Annette B.
Jul 2017
5.0
Yes, I recommend this pro
Professional courteous fair
Response from Universe Home Services, Inc.

"Thank you for the review, we greatly appreciate it. Thank you for choosing Universe."

James M.
Jul 2017
5.0
Yes, I recommend this pro
I had a nightmare scenario,hot water leak under a brand new wood floor which eventually warped,has to be replaced. I had 4 medium horrible to 2 major horrible estimates and opinions on how to best fix the issue.I'm a senior and a great target for scams. One guy told me he'd have to rip the house apart and would cost $10,000. My own heating company had given estimate of 5-6K but I did not want them to do the work,didn't get a good feeling from rep. Then Tom from Universe Appliance came by.Courteous,professional,down to earth saw solutions not problems and gave me a great and fair price for re routing my pipes which involves a lot of work.The day of the job he showed up with Mike and later Joe came by.They worked over 7 hours cleaned up everything and couldn't have been nicer. If I could give them 10 stars I would. They're my go to plumbers from now on. Excellent job all around!!! They also performed 2 other small plumbing jobs and again great on every level. Very impressed with them and the customer service people as well. Class act.
Response from Universe Home Services, Inc.

"Thank you for such a great review, our goal is to provide excellent customer service from our agents on the phones to our technicians in the field. The techs associated with this visit will be advised of this review. Thank you for choosing Universe, we appreciate your business."

Joseph K.
Jul 2017
5.0
Yes, I recommend this pro
Very professional, diagnosed the issue and fixed it immediately. Lots of communication from Laura, who is on top of her game!
Response from Universe Home Services, Inc.

"Thank you for the great review, We really appreciate the kind words. We could not agree more about Laura, we will make sure that she is aware of your review, Thank you for choosing Universe, we look forward to working with you again."

Kristine S.
Jun 2017
5.0
Yes, I recommend this pro
repairman was knowledgeable, helpful
Response from Universe Home Services, Inc.

"Thank you for the great review and rating. We appreciate you taking the time.We look forward to working with you in the future. Thank you for choosing Universe Home Services."

Joyce M.
Jun 2017
5.0
Yes, I recommend this pro
Tom the repairman was on time, friendly and knowledgeable. He diagnosed the problem with my dryer withing 20 minutes. He had the replacement part (new) in his truck and completed the entire repair within one hour. He explained what the part was and why it wore out. Excellent service!
Response from Universe Home Services, Inc.

"Hello Joyce, we appreciate you taking the time to leave Tom and the company such a great review. We hope you consider using our services again in the future. Thank you Universe"

Jean H.
Jun 2017
5.0
Yes, I recommend this pro
The gentlemen that came to my home were very helpful, very informative and cleaned up after fixing my appliance.
Response from Universe Home Services, Inc.

"Thank you for taking the time to leave us such a wonderful review and terrific rating. We are thrilled that you are so happy and look forward to working with you in the future. Thank you for choosing Universe Home Services."

Saleem X.
Jun 2017
5.0
Yes, I recommend this pro
..
Response from Universe Home Services, Inc.

"Thank you for taking the time to rate our company and we hope you consider using our services in the future. Thank you, Universe"

John S.
May 2017
4.0
no comment
Response from Universe Home Services, Inc.

"Thank you for taking the time to rating our service, Thank you Universe"

Rashell C.
May 2017
5.0
Yes, I recommend this pro
Knowledgeable and helpful workers. They installed a toilet and water filtration system and did an amazing job. Workers are friendly and punctual.
Response from Universe Home Services, Inc.

"Thank you for taking the time to leave us such a wonderful review. We are thrilled that you are so happy and look forward to working with you in the future. Thank you for choosing Universe Home Services."

Dorothy K.
May 2017
1.0
Not happy with the quality of work at all. Extremely disappointed in the service. High charge for very little ( and poor) work.
Response from Universe Home Services, Inc.

"Hello Dorothy, We are sorry to hear about your experience with our Company and we would like to hear from you. Please call us at 516 781-6565 and ask for the Call Center Manager. Thank you Universe"

Daniel M.
Apr 2017
5.0
Yes, I recommend this pro
Response from Universe Home Services, Inc.

"Thank you for the great rating and we look forward to working with you in the future. Thank You, Universe"

June V.
Apr 2017
5.0
Yes, I recommend this pro
Job well done and gave thorough explainatiin and estimate for future work....
Response from Universe Home Services, Inc.

"Thank you for taking the time to leave us such a great review. We look forward to working with you on future projects. Thank you Universe"

Eleanor R.
Apr 2017
4.0
Yes, I recommend this pro
The technician was there for about 20 minutes. The part cost about $20 and the job cost $265. I think it could have been less for what was the extent of the repair.
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Showing 126-150 of 313

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Universe Home Services, Inc. is currently rated 4.4 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Universe Home Services, Inc. accepts the following forms of payment: CreditCard
No, Universe Home Services, Inc. does not offer free project estimates.
No, Universe Home Services, Inc. does not offer eco-friendly accreditations.
No, Universe Home Services, Inc. does not offer a senior discount.
Yes, Universe Home Services, Inc. offers emergency services.
Yes, Universe Home Services, Inc. offers warranties.

Contact Information

3782 Merrick Road, Seaford, NY 11783

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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