Roland J Down Service Experts
About us
Roland J Down Service Experts Heating and Air Conditioning was established with the understanding of providing customers with the most excellent heating and cooling practices in the industry.
Business highlights
Services we offer
Air conditioning, attic insulation, duct cleaning, green solutions & water heaters., indoor air quality
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 13% | ||
| 5% | ||
| 2% | ||
| 5% |
"Thank you for this review! We appreciate your business!"
"Thank you for this review! We appreciate your business!"
"Thank you for taking the time to write this great review. We appreciate your business and look forward to continue working with you!"
"Thank you for taking the time to write this great review. We have truly appreciated your business over the years and look forward to continue working with you!"
"Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!"
"Thank you for this review! We appreciate your business!"
"Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!"
"Thank you for taking the time to write this great review. We truly appreciate your business and look forward to continue working with you!"
"We are committed to providing the highest level of service and would like to hear more about your personal situation. Please email our Customer Relations Specialist at [email protected] or give a call at 972-535-3899. Hopefully, you will give us the opportunity to make this right."
"Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!"
"Thank you for taking the time to write this review. We appreciate your business!"
"Thank you for taking the time to write this review. We appreciate your business!"
"We are committed to 100% satisfaction so every customer is very important to us. Unfortunately, with all companies, there will be times when a customer may feel they have been let down. If that happens with us, we certainly want to hear from you. To better address your concerns, please contact our Customer Relations Specialist, directly by email at [email protected] or give a call at 855-301-2206. Hopefully we will hear from you soon so that we can promptly understand your issue and address the issue!"
"Thank you for taking the time to write this review. We appreciate your business!"
"Thank you for taking the time to write this review. We appreciate your business!"
"Thank you for taking the time to write this review. We appreciate your business!"
"Scheduling is one of the most difficult tasks any service company has to do. Since every customer deserves our best efforts to complete their job well, it sometimes requires more time than anticipated. Unfortunately, this means that occasionally we are late or have to reschedule, but we always try to give as much notice as possible. There's always room for improvement so we want to know more about your experience. Please email our Customer Relations Specialist at [email protected] or give a call at 855-301-2206. We would really appreciate any feedback you can offer."
hours since the service call. We are grateful for Justin's professional ability, good attitude and valuable help.
"Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!"
"Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post."
Ed Brown was excellent, fast, efficient and friendly. I will ask for him every time.
"Thank you for taking the time to share your review. We appreciate your business!"
I have been with this company for almost 4 years; they installed my boiler some years ago and continue to maintain it for us at resonable cost.
Scheduling is easy and tech know what they are doing.
Sales reps are also know their stuff.
Would recommend them.
"Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post."
"Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post."
Down's Service Manager came out himself, even though they they had to come out an additional two times. as the problem was intermittent and difficult to diagnose, there wasn't any service charge. The Service Manager sent me a detailed report of my furnace repairs and Heating Performance Maintenance Schedule. I feel I am more informed about the work done on my furnace. I certainly have more confidence in this company. I have been a customer of Roland J down for over 30 Years and was becoming extremely dissatisfied in the recent years. I believe this company has taken great strides in improving their services and customer relations.
"Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!"
"Thank you for taking the time to share your review. We appreciate your business!"
"We understand that unexpected expenses, such as most HVAC repairs, can be extremely frustrating. However, we firmly believe our prices are competitive, demonstrate value, especially when taking into account the dependable, timely and expert workmanship we provide. We do want to understand more about your concerns, so please contact our Customer Relations Specialist by email at [email protected] and allow us the opportunity to understand fully the issue to help resolve your concerns."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
13 Airport Rd, Scotia, NY 12302
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