Laurelton Electric

Laurelton was excellent. I had some dead outlets and the technician was able to quickly determine the cause and fix it within half an hour.

Laurelton's chief electrician reviewed my whole home renovation electrical project and owner Michael Scheffler came back with a bid of $11,900, we agreed to 3 payments. The electricians crew kept quitting and changing to new faces. One electrician stole renovators drill equipment throwing the renovation work into a halt! As the 2nd payment came up, the owner demanded $3000 MORE than originally agreed to and threatened to halt the project. He was EXTREMELY BELLIGERENT and refused to listen other than if I agreed to pay him the extra funds. I was FORCED to pay him. When the 3rd payment came up, he demanded another $4000 extra due to more work to cut into concrete walls. I told him the chief electrician already reviewed the whole site was only plaster from the very beginning. He refused to listen again and insisted on the additional money and he threatened to halt the work AGAIN. In the end, I was forced to pay him over $20,000 from an initial bid of $11,900.

The technician was a stellar problem solver. He worked expertly in assessing the problem and his solution was much better than any of the other electricians who came to look at the problem. I would use this company again in a heartbeat. They are honest and the years' of experience are evident.

Do NOT use Laurelton Electric. I hired them to come do a very minor job - which should have taken 30 minutes. They billed me for more than 4 hours of work and threatened to put a lien on the building when I debated the charge. They took the job and then worked slowly to over charge me. It is a mistake to use them - I recommend avoiding at all costs.

great job!

I hired them twice. They do good work. Very professional. The price reasonable on the first project. The price was a bit high on the 2nd project. So I would just get an estimate first before doing the work.

Hello - I hired LAURELTON ELECTRIC company (contact Michael Scheffler) based on original work of 1)installing a new meter( with appropriate approval from local Gas/Electric utility company - Con Edison), 2) move existing circuit breaker panel to a new location, and 3) separate circuit breakers from two meters into 3 meters and ensure all electric outlets are working per 3 new meters. The company sent two technicians on two separate days (Chris and Ashgar Ali) to confirm the work prior to start. The original agreement was for $500 deposit that will be held on a Credit Card, and when I pay for the full amount after job completion, then the company would not charge the credit card. As part of first phase of the work, when the contractor moved the existing electric panel to new location, not all circuit breakers are working as expected. He also requested $2,500 payment which was not part of the original agreement. In show of good faith I paid $2,500 with understanding that the contractor will correct the issue plus install the new meter. The contractor has not installed new meter (he needs to work with Con Edison to get permit and complete the work). Now he is requesting additional $3,100 for moving 6 circuit breakers from original panel that was moved to an existing panel .. which was part of the original work request. I am really frustrated with the bait-and-switch tactic and constant follow-up I have to do for this work to be completed. I am hoping Angie's list can intervene and get this work completed per original agreement.

This is mot the first time I have worked with them and every time I am impressed by their timelyr esponse and professional excellence. Very happy to recommend their service!!

Good, professional job.

It was a very pleasant experience the electricians were extremely professional and did a great job.

Update: So after posting my review of this business last week the owner Mike called me and basically apologized for what I went through with his employee Oscar. He said if I choose to use Laurelton Electric he would give me a $250 credit towards any new job. He promised my 3 LED high hats would be delivered in the next 2 days. They were delivered the following morning.

They did a great job. They did a beautiful clean job and the prices were affordable.

They were good. He sent out 2 guys that know what they were doing. Pretty quick. Came back with a brand new motor. They came back this week to check everything is okay.

It when super well from planning stage to testing the completed installation. Supervisor Roland personally handled the job well without any problem. Outstanding professionalism provided by Laurelton Electric. Definitely will contact Laurelton Electric for my next electrical project.

I hired Laurelton Electric (all communications were with contact person Michael B. Scheffler) in 2013 to install emergency standby generator. The site was inspected, all permits received, and all work was done over the course of several months (4-5?), 20 kW generator (model #0062440) with transfer switch was installed for about $12,000. After installation and all required inspections the generator was placed in service and I was offered annual maintenance contract for about $460, which included maintenance (oil, filters, test runs) on predetermined schedule. I never had a problem with the equipment and/or service for the last 5+ years. I believe I had annual contract renewed, as the other family member usually pays bills. The generator runs automatic tests weekly, it also worked as designed during infrequent power outages. On April 30, 2019 I noticed that the generator indicator lights showed that it is not working. It also did not run its usual self-test. Upon closer inspection I found the "low oil pressure" alarm and absence of the oil filler cap, also the generator cover lid was unlocked (I have the key, but I never had the need to open or to close it), allowing free access to innards to anyone. On May 2nd, 2019 I contacted Laurelton Electric (Mr. Scheffler) and explained the problem in detail. As it happened, it was realized that I no longer have a maintenance contract with the company. However, Mr. Scheffler expressed understanding and scheduled maintenance visit for me on May 6, 2019, from 9 to 12. After making necessary arrangements with my schedule I was waiting for the technician, who arrived at 12:15 pm. In fact there were two people, the importance of which I'll explain later. Once again, I described the problem and the technicians replaced oil filter, air filter, which they brought with them, and I was told that the generator has low oil pressure (duh!) and needs oil. They also found an oil filler cap, which was deep in the entrails of the generator... The workmen asked me if I would point them in the direction of the nearest auto parts supply store, as they had no oil with them. Did I not tell Mr. Scheffler that there was "low oil pressure" alarm when I called to schedule the service??? After leaving and returning in about 15 minutes, they poured two quarts of oil and attempted to restart the engine. It was still showing "low oil pressure" alarm... Another trip to the nearest gas station (about 5-7 minutes) for the younger one, and another two quarts go inside... At that time, being nosy, as I am, I helped them to figure out how to start the generator manually. (One had to turn it off and then press Manual start key). The senior technician (older one) mentioned in passing that he does not know what to do, he just knows how to change filters. Clouds of thick smoke and engine misfires ensued, raising the suspicion of oil overfill... I called Mr. Scheffler at this moment and expressed my doubts as to the mechanics qualifications. I was assured that they are fine. Now the masters proceeded to drain oil by asking me for some drain dish, which I provided, and by unscrewing oil filter and draining oil from oil filter attachment point. I am not a mechanic, far from it, but suspecting something is somewhat wrong, I went online, found the manual for the specific generator model, and printed relevant information for the technicians. There must have been some reading comprehension issues, as they were having difficulty finding the oil drain hose in its bracket, as described in the manual, which I had to point out to them. At that time I kind of took full participation in the process of getting my generator back in service. I was following recommendation in the manual and checking oil level with the stick, after turning the generator off, as opposed to the senior technician, who attempted to do the same while engine was running, creating a spewing oil fountain. After draining about quart and a half and running two more manual tests with subsequent oil level checks, the "job" was done. It was now 2:30 pm, total "work" time 2 hours 15 minutes, including the time for oil shopping trips. The technicians asked me to dispose of garbage, however agreeing to take drained oil with them. At 2:45 I was presented with the bill for services provided, for the total of $1,228.22. I called Mr. Scheffler who stated that the price is not negotiable. I offered for him to take me to court, as I refuse to pay. Mr. Scheffler used quite a few choice words to express his feelings toward me, then hang up, without bothering to wait for a reply. After some consideration, I decided that I will pay the cost of air and oil filters and oil (2 quarts), plus tax, the amount will be as described in Generac website for the full maintenance kit for my specific model, which is $65.88 (it also includes 2 spark plugs, that the technicians took with them, I was told that I don't need those). The rest of the charges are not payable, I chose not to renew maintenance contract with Laurelton Electric. It was good while it lasted, and who knows, maybe if there was some other technician, the outcome would be different. P.S. Please see the attached invoice to understand the relevance of my repeated mentioning of times and relevance of two technicians, one of which is younger.

Against my better judgment I went with this company despite minimal online reviews since they were referred by Generac. I hope this review saves people of a lot of brain damage and wasted time. I was quoted 6-8 weeks for the install with NYC permitting etc. which was fine but it ended up taking a year to get the job completed and signed off on. That included following up with ConEd and Dept of Buildings myself and going down there in person. Don't expect any project management. According to the plumbing subcontractor, Laurelton Electric dba and Mr. Generator still owes him $1,200 from my job when I have paid Laurelton over $22k already. He has tried to add in permit fees later (included in the contract) and tried to tack on NY sales taxes which is exempt on Capital Improvements. Google TSB-A-06(18)S for the NYS tax opinion on the exempt status of Standby Generators. He also tried to bill me for 90 ft of installed pipe when 58.5 ft as installed, that's a pretty high waste%. If you do decide to go ahead with a project with Laurelton, make sure your payments never get ahead of the progress. I made the initial deposit on 9/17/16 and he didn't even order the generator until the end of Nov. and he got it from electric generators direct and not Generac so he's not even a real dealer, just an installer. Had 10 missed appointments and 4 days where they arrived late or left early without finishing the task of the day. He didn't even request the permit sign off until May the following year. My family and I had to deal with a massive trench in the backyard and keeping it dry and covered all winter to prevent it from collapsing. It took so long it even delayed the patio work we had planned for the spring. So, it you value your time, money and sanity, I would personally look elsewhere.

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