John G Hubler Sr formed John Hubler Roofing in 1973. The company has remained family-owned & operated for more than 50 years. Based in Rockville Centre, New York, our company is dedicated to helping our clients with all their residential & commercial roofing & maintenance needs, as well as, home improvement projects.
& Slate. Siding. Windows & Skylights. Gutters. Interior Renovations. Copper Flashing. Fabrication., Asphalt, Roofs - Flat
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Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
4% | ||
4% | ||
0% | ||
1% |
"We apologize for the misunderstanding regarding the work at your property. We originally worked at your home in April of 2019. Since then we have returned multiple times to help address your issues and concerns. Our owner, John Hubler Jr, did speak with you regarding the issues recently via phone and sent you an email. All visits are well documented, but we do not feel it appropriate to post any customer correspondences or Work Contracts publicly. We do stand behind our work and always strive to rectify any and all issues when notified of them."
"Good Afternoon, On behalf of our entire staff I would like to apologize for any miscommunication that there must have been. Our records show that we called you on the afternoon of 10/20/2017 on your cell phone to let you know that there was no possible way for us to fit you in to our schedule on such short notice. You had us there on monday to look at what needed to be done and were looking to have us in to do the work on Friday. I am saddened to learn that rather than calling our office to ask where we were at with your estimate, you instead went directly to social media. I wish that you had called to discuss this to avoid the confusion. I hope that all potential customers who have read this review and our response understand that there are some relationships that aren't meant to be. I believe that Angies List should do their due diligence prior to posting reviews like this. It is an unfair representation of our company whom prides itself on personal contact with each and every homeowner we deal with. Whether we are able to satisfy the customers needs or not, we always respond in a timely manner."
"I am very sorry to hear of your displeasure in our service. However, the last time that our firm, John G. Hubler & Sons Roofing has done work for you was back in October of 2013. In which we replaced four vent louvres which had been damaged/ or improperly installed originally. You stated that we completed work at your residence on April 4,2016. I am sorry but that was not our firm that did this repair and I would hope that you would kindly rescind your poor review/rating of our company as it was not our work. Please feel free to contact us to discuss this matter further. We take great pride in all aspects of what we do here and would love to assist you with any problems that you may be having. I feel that you are mistaken and that another company or someone posing as our company did this last repair."
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