TRACEY DOOR CO INC

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The man installed the door as proposed. He was polite and did a fine job.  The garage door looks good and operates as it should.
 

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Called them on a Friday morning and they were there in the afternoon so we could again use our garage door! Replaced the springs and checked over everything to make sure our door was in good shape. Left us a bill and locked up after themselves. A+ all of the way, I would recommend them to anyone who needs anything garage door related.

I would recommend them. They did a good job. I give them a "B" for cleanliness otherwise everything else is "A".

They came quickly and examined our.broken door. Seemed.very knowledable and honest stating they could.try to.fix our 25 yr yr old door for a maybe fix or replace it with a new one. He went over all.the.options and i.did.not.feel.like he.was just trying to.sell me something, only what i needed.

The work went well.  The service resolved an operating issue and unreliable switch.  We have used Tracey Door before, to install two new door with openers in a prior residence.  We continue to recommend this provider.

One door had buckled; they no longer carried the same door so I was forced to buy two new doors or have doors that didn't exactly match.  Workmen were polite and timely with repairs. However, when they left I swept my garage floor and driveway although they had already done so. Good thing I had because I swept up several long screws and nails which were left on the garage floor and in my driveway. Approximately 2-3 weeks later, my dog and I (on separate occasions) both tracked grease onto my new family room carpeting when the door opener which had been overgreased dripped globs of heavy black grease onto my garage floor. After some argument with Tracey that this was their fault, they only agreed to pay half toward my two carpet cleaning bills.

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Work was done on schedule and in a professional manner. One morning I had a broken down door and just a few hours later I had a beautiful new door that works prefectly and I couldn't even tell anyone had been at the house. It was spotless. What more could you ask for, I would use Tracey Door again, and will recommend to others.

We got three estimates and they were all fairly comparable when you considered the door quality, insulation and garage door opener. However, what set Tracy apart was the added touch of suggesting a color matched (tan) door. Also, the less expensive installations were done with a thin door, but Tracy installs a good thick well insulated door. The installer was courteous, thorough and knowledgeable. I was very impressed. The estimate was done by the owner, a third (I believe) generation Tracy owner. This is a great friendly family owned business. I highly recommend.

My garage door opener wasn't working properly and also I noticed the cable on one side was fraying.  I contacted Michelle at Tracey Door and she scheduled the repair.  2 sensors and 2 cables replaced.  Works smoothly now.

Polite, on time, professional all the way, cleaned up beautifully.  I am very pleased and would heartily recommend Tracey Door to anyone.

Tracey replaced both of my garage doors last summer. They left the trim off (stored in my garage) because I expected to have the house sided, then ended up putting that off for a year. My son drove into my garage door while I was out of town, I called Tracey and they showed up and got the door working, and ordered the replacement panels, all without me needing to be there. When the panels came in, they installed them very conscientiously, even noting a dent that I probably would not have noticed. The manufacturer replaced the panel and they returned to finish the job. Very happy with how well they handle their customers. 

I felt the pricing was reasonable. Their work is excellent and their price was exorbitant. I got a couple of quotes and they were in the middle.

Michelle at Tracey Door arranged all. Her serviceman Mark completed all the necessary garage door repairs professionally. They even constructed a customized door seal for a very reasonable price. Thanks to Angie's List and Tracey Door all went as promised.

They were professional over the phone, described the options and prices. The installer showed up on time.  He was pleasant and professional.  I used Tracey for a new garage door and opener at my old house.  That was in 1987 and the door looked perfect and the opener still worked when we sold the house last year.

We had several estimates from three different companies that were top rated in Angie's List.  Tracey was in the ballpark with the other companies in terms of price.  Where we thought they differentiated themselves was in their attention to detail and knowledge.  They completed the job on time and within budget.  The doors look great.  The only minor issue was that the windows that we wanted were not in stock, so that had to come back a week later to install them.  Not a huge issue, but it would have been nice to be aware of that initially.

Two young men part of the family showed up on time. Very professinal and helpfull. Did everything that was asked of them in a timely fashion.

The doors work fine and the price for the doors were competitive.

They did a very good job and there was one little problem and they came right out and took care of it. The offered a reasonable price and the doors work beautifully. They were very nice and I would use them again.

The installation tech worked efficiently and neatly. He explained how to operate the new door and outlined the features (especially the security features). He was done with the installation in about 1 hour. He was professional, courteous and punctual. He also left a comment card and a phone number if I had any questions or concerns. All in all, the pricing was the most fair. They made booking the appt. easy and hassle free.

Removed our old garage door and installed new 16' x 7' insulated door.  Came on time and work went well.  Only problem was our garage has beveled corners which required some extra work and material.  While they quoted that work and it was a known beforehand, the installer didn't have all the materials to do the job on the same day.  Came back 2 days later and fixed it. Overall, did a nice job and we're happy with the door and their work.

Great experience! Very friendly employees, who involved the costumer in making good and logical decisions. Worked very efficiently and professionally.

They came out and evaluated within a few days of call.  they did do some minor repair to the door but it needed a new computer board and sensors.  They had to order the parts which took a week +.  Other than some delay with parts I was please with the service. no problems with the door since. Total price came in higher than quoted ~50, but some track work was done.