We are a full service roofing company and we will handle everything from a new roof installation, restoration and maintenance to re-roofs and repairs. All with the assurance that can solely come with years of experience
Additional DBAs - Todd Fritz Roofing, Todd Fritz Exteriors, Todd Fritz Roofing & Siding.
Terrible Customer service as I've been doing all the reaching out and no one is getting back to me with an estimate!!
Description of Work: I was recommended to Todd Fritz Roofing from a co-worker where I work in order to find out where the leak on my roof was coming from and to get it repaired before winter. The gentleman showed up to check out the roof to determine where he thought where it was and was informative as well. He explained to me that he would be contacting me through my e-mail address with an estimate in a couple of days. I'm still waiting for that estimate, and I have placed 3 phone calls to the answering service and still nothing. I really expected better customer service from one of the premier roofers in Rochester as I was told that they are. Maybe my roofing issue isn't that important or its not a big dollar fix but come on.................. customer service needs to be addressed pronto. I'm ready to move onto another roofing contractor at this point. I'll give it another couple days and hopefully SOMEONE will contact me or I will throw in the towel with this company. Too bad for them.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Todd Fritz Inc
We were not positive we could fix the problem (roof leak). Therefore we did not want to charge the homeowner for work we were not 100% sure would solve the problem. Roof was installed by another contractor. Not sure why homeowner has taking the time to write a negative report on our company, why not the original installer ?????
Jeffrey F.
10/2012
5.0
roofing
+ -1 more
Unbelievable experience. Started on the date they said they would. Finished in two days as they said they would. Clean up was great. Even replaced satellite dish overnight for us so we'd continue to be able to watch satellite TV! One of the workers told me most of the guys have worked together for years and it shows. The replaced vent pipes to match the roof color and, man, does it look great (they didn't even mention to me they were going to do that). Honestly, you almost have to get three quotes on any project but it's almost a waste of time. If I had something else done to my home that they do, I wouldn't even get other quotes...that's how happy I am with these guys. This is the kind of quality/cost ratio you hope to get when you take on a major project and they delivered. Big time.
Description of Work: Tear off and roofing of cape cod style home (steep pitched roof with 2 dormers and one shed dormer). Used GAF timberline HD lifetime shingles. Great warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Tony B.
09/2012
1.0
roofing
+ -1 more
We chose this company because they got very good ratings and are pretty well known in the area. Unfortunately, we never got a chance to even get a work estimate as no one ever got back to us. We contacted them through their website and called two times after that (in the span of 2 weeks). We received a confirmation email that someone would contact us, and spoke with someone on the phone who also said both times that someone would contact us to set up an appointment for an estimate. Never heard back.
Description of Work: No services performed because company never called back. Would have been for a roof leak repair, possibly a complete tear off and replacement.
Rating Category
Rating out of 5
responsiveness
1.0
Stephen S.
08/2012
5.0
gutter repair, roofing
+ 0 more
We asked three top Angie's list companies to bid on our complete roof teardown and replacement. The other two bids were 18000 and 21000. Our Brighton home was built in 1929 and had three roofs, the bottom one cedar shakes over separated roof supports, so we had been warned that debris would fall into the unfinished attic. So we piled attic items into the center and covered with a large tarp and thank goodness we did. Fritz did the work quickly as scheduled and impressed us (and our neighbors) with their professionalism. They covered some plantings and the house's siding before the tearoff (1 1/3 dumpsters worth). Some gutters were damaged because of the previous roof's set-up. I was getting nervous that the cost would go still higher, but was very pleased to hear that Fritz would replace most of the gutters and some of the downspouts at no extra cost. They had separate teams for roof, siding, and gutters, and all were excellent and courteous. They cleaned up at the end of each day, and even came into the attic with us for debris removal. The days were scorchers they worked here. My wife gave them lemonade, water melon, and ice cream which they appreciated. Bottom line: not cheap but first rate work, and they will go above and beyond to complete the job right!
Description of Work: Complete roof tearoff and replacement for residence and detached garage with GAF Lifetime warranteed Timberline architectural shingles over 1/2 inch plywood. Some gutter and soffit replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,790
Tammy B.
06/2012
5.0
roofing
+ -1 more
Their price and quality of work were excellent. They were responsive, punctual and professional. They did a good job.
Description of Work: Todd Fritz Inc put a new roof on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Pat D.
06/2012
4.0
roofing
+ -1 more
I was given a quote 3 months before I was ready to committed to the job. Of the 5 quotes that I got Todd Fritz was the lowest. In May I was given a start date of thursday with completion at 3 days( saturday). I have no complaints about the crew, they were great. They arrived each day at 8am. They were professional and polite. I was never subjected to loud music or foul language as I had experienced when a neighbor's roof was done( another company). Each day the yard was cleaned up before they left for the day. My flower gardens were protected from damage. Any questions I had were answered to my satisfaction, thanks to Chuck. My only complaint is that Todd never communicated with me during the job or at it's completion. He was on site for a short time on the start date. I feel that he should have at least introduced Chuck to me. thanks guys, Great Job
Description of Work: Roof tearoff of house and garage and reroofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,600
Mark S.
05/2012
2.0
roofing
+ -1 more
Three messages left with answering service over the course of two weeks. No replies.
Description of Work: Tried to get a quote on roof repair or full tear-off.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Todd Fritz Inc
Our phone records were checked for several weeks in the time period homeowner states he requested an estimate. We could not locate any calls from the homeowner. We sincerely apologize and are not questioning the homeowners statement that he called several for an estimate. We realize the problem had to be on our end.
Roger P.
05/2012
5.0
roofing
+ -1 more
John at Todd Fritz was very accessible and informative. He worked with us to select a good time to install the roof - we first contacted John back in February but wanted to wait until warmer weather to have this done. We decided to tear off our original roof even though it was only one layer in order to get GAF lifetime transferable warranty. His guys showed up on time and tore off only the amount of roof that they knew they could cover in a day. The next day it rained and they did not do any work but since they had only torn off what they could redo we had no leakage. They finished up the third day. I was very happy with their work and the guys in the crew were very nice. Todd Fritz was the lowest of our three quotes for the same system (lowest by $2 and $5K). All three contractors were selected through Angies list. We were somewhat concerned at first selecting the lowest bidder but after our conversation with John we were at ease. So we got the same GAF lifetime system that the other two contractors offered for a lot less money. Nice.
Description of Work: Tear off the 18 year old layer of roofing and install GAF lifetime roofing system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Barry K.
03/2012
5.0
roofing
+ -1 more
Professional, responsive, very high quality. Excellent clean-up and the crew was friendly. Returned twice to address unexpected problems that arose.
Description of Work: Complete roof tear-off and installation of new, including gutters. Structurally reinforced the garage rafters to remove sag, and added plywood sheathing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Kinsley W.
03/2012
5.0
roofing
+ -1 more
He was wonderful. He had a great reputation. He had done other people in our neighborhood and they were pleased. They did it quick like three days. I was very satisfied with the overcome. They were very good. It was a hundred degrees that week but they still kept working and did a great job. They cleaned up very well. They finished on schedule. The quality was excellent. We have another house and love them to come there, if we had any work.
Description of Work: I used Todd Fritz Inc to replace the whole roof. It was just a layover.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Scott S.
12/2011
5.0
roofing
+ -1 more
He was a good roofer. The work was fine. They cleaned up after themselves. They were very efficient. The price was fair. We would have them back. They did a good job and we haven't had any leaks.
Description of Work: We used Todd Fritz to do our roof; it was a tear-off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Robert J.
10/2011
3.0
gutter repair, siding, roofing
+ 1 more
I called them to tell that we should get going but they didn't want to do it. They didn't call back so that isn't very professional.
Description of Work: Todd Fritz gave me a bid for gutters, roofing, and siding.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$20,000
Response from Todd Fritz Inc
We were not comfortable moving forward with the job. Homeowner took an extremely long time to decide on her contractor of choice, materials to be used, etc. According to our records this was over a 2 year period. We never signed a contract or verbally committed to doing the job and thought it was in everyone's best interest that the homeowner use another contractor. We do however appreciate the homeowner giving us the opportunity to quote the job originally.
Jim V.
09/2011
5.0
roofing
+ -1 more
The job went extremely fast. They brought in their own dumpster. They had the tear off completed and the underlayment installed by noon. The complete job was completed in one day. They cleaned the whole area and I only found a few nails and pieces of shingle areound the property.
Description of Work: They did a reroof with a complete tear off. Installed architectural shingles with a lifetime warranty. Also installed Deck Armor in place of felt, ridge vents and six feet of roof leak barrier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Wayne C.
09/2011
5.0
roofing
+ -1 more
Great experiance. Top shelf craftmanship. Cleaned up after the job.
Description of Work: Prompt, professional......left the area spotless. Would highly recommend this company to anyone needing a roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Kenneth B.
09/2011
5.0
gutter repair, siding
+ 0 more
Punctual and professional from start to finish.....estimate to cleanup.
Description of Work: Soffit and facia replacement with white aluminum trim
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Michael B.
08/2011
4.0
roofing
+ -1 more
I was going to go with them until I received another quote. I was a little frustrated with them because any time you called them, you got the answering service and somebody had to get back to you. I wasn't really thrilled about that. Their price was very reasonable. Anybody I talked to that had their work done liked it. I went with another company that was recommended by some friends and that I was more impressed with. Todd E Fritz gave me a free estimate. They gave me a good price. The only thing I was disappointed in was to have to access their answering service to get hold of them. I didn't always get a response to my phone calls. I was not at home when they gave the estimate. They were very professional in their brochures and their handouts.
Description of Work: Todd E Fritz called and gave me a quote on roofing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
3.0
Yes, I recommend this pro
Sarah L.
08/2011
4.0
roofing, siding
+ 0 more
I thought they seemed like a good reputable company. I felt maybe their expertise lie more in roofing rather than siding. Also, their price was so much lower. I was concerned that maybe they put in a low estimate. So I just wasn't as comfortable with what they would provide.
Description of Work: Todd E Fritz Inc gave us an estimate for the siding and porch roof replacement.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Chris B.
07/2011
5.0
roofing
+ -1 more
I was pleased with the job, overall. He did the job I paid him for. His pricing, the quality of his materials, and his promptness stood out.
Description of Work: They replaced my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,850
Kim L.
07/2011
3.0
roofing, gutter repair
+ 0 more
Did not use this contractor, too expensive!!!!!!!!!
Description of Work: This was an estimate for gutters on a barn, we felt was very high.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from Todd Fritz Inc
Not sure why our estimate was considered "expensive" by the homeowner. Possibly warranty, quality of materials, and proper insurance coverage was not compared with the lower estimate.
Joanne C.
11/2010
5.0
roofing
+ -1 more
It was excellent. They were very clean, professional, and timely. I had a little problem with them returning my calls. Everything else was great.
Description of Work: They honored a warranty on a repair on my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth Z.
10/2010
5.0
roofing
+ -1 more
From Start to finish very professional they were on time for the estimate they were on time for the job itself the clean up you never knew that they were there
Description of Work: tear off one layer old roof shingles install ice shield, fiberglass felt paper install new shingles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,850
SHARON B.
08/2010
5.0
roofing
+ -1 more
We were very pleased with this company. Office contact was the only slow spot and after we had a cell phone number we had a quick return for our inquires. This form was first filled out in 2005.
Description of Work: It involved a complete ripoff / every day they cleaned up / the large crew worked very hard in 90 degree heat. They did not play loud music or show up "dirty" in the morning as other crews have in the neighborhood
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$15,500
Brenda H.
07/2010
5.0
roofing
+ -1 more
It was fabulous. They did an outstanding job. They started and finished in one day. They were very professional and gave us a lot of information.
Description of Work: They put a new roof on our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Brian H.
09/2008
5.0
roofing
+ -1 more
Great experience. Professional crew showed up on time and worked through the day. Tear-off was a little harder than expected, but the guys just kept at it. Final product looks great. Other than a lot of nails around the yard, no negative comments at all!
Description of Work: Had a complete tear-off and reroof. Todd gave a very professional quote first, and we selected him from a list of three.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
SHARON B.
08/2006
5.0
roofing
+ -1 more
Crew arrived on time. No loud music. Cleaned up each day. The men were all very nice. This job was completed in extreme heat and in a timely manner. Dumpster 4+ were included.
Description of Work: Full rip off {including shakes} and re-roof of a 1903 four square with three dormers. Good clean up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Skylights,
Roof Ice/Snow Removal,
Drywall,
Windows,
Doors,
Water & Smoke Damage
FAQ
Todd Fritz Inc is currently rated 4.7 overall out of 5.
Wednesday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 8:00 AM - 12:00 PM
Todd Fritz Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Todd Fritz Inc offers free project estimates.
No, Todd Fritz Inc does not offer eco-friendly accreditations.
No, Todd Fritz Inc does not offer a senior discount.
Yes, Todd Fritz Inc offers emergency services.
Yes, Todd Fritz Inc offers warranties.
Todd Fritz Inc offers the following services: Roofing, Siding, Gutters, Windows & Doors.