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Simco Plumbing Heating and Air Conditioning, LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Here at Simco we take pride in residential and commercial plumbing, heating and air conditioning services. We are open 24 hours a day, 7 days a week. From outdoor faucets to toilets to water heaters we can provide same day service, no emergency fee, just call us before noon! Hurry, spots fill up fast! Simco Plumbing, Heating & A/C is dedicated to providing the best possible solution for your home or business. You can count on us to provide you with a product & solution within your budget that fits your unique needs.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

We offer installation or repairs on water heaters, outdoor faucets,sump pumps, furnace & A/C units, kitchen faucets, sinks, garbage disposals, toilets, bathroom sinks, pedestal sinks tub & shower faucets. We also clear clogged sinks, toilets, tubs & shower drains.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.319 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
0%
2
0%
1
21%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.3
responsiveness
4.3
punctuality
4.2
Showing 1-19 of 19 reviews

Michael M.
06/2021
1.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
This was a disaster that left me so angry I was literally Shaking! This company was sent by HSA Home Warranty another disaster look them up before you sign up. Anyway Simco was supposed to inspect the hot water heater for a leak to be replaced under the home warranty. The guy right off made a backhanded threat that he wouldn't condemn us and then became accusatory about the insulation on the water pipes saying what are you hiding here...the insulation was on the hot water side and was there when we bought the home this past November then he started nosing around and making other ******** comments. I worked in the trades myself and got very alarmed as he constantly was looking at gas pipes etc. This home had an engineer performed and certified inspection last November. I cant imagine what would have happened with an elderly and or female client. When I started questioning him he became very defensive and when I left to get my phone to record him in action he decided to leave!! Thank god for that!!! This is the worst experience of my 60 years.
Description of Work: Water heater inspection for Home Warranty

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$100

Thomas B.
03/2021
1.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners, wells, gas leak repair, drain cleaning
  + 5 more
Not to well - he said the temp was to high and the leak was from the pressure relief valve - he turned down the temp and told me my water heater was old. That's why I have a warranty Don. I asked if turning the temp down didn't resolve the problem would I have to pay the $65 again. H said I had to call the warranty company. It was a simple question but it just escalated from there and I told him to just go and I would talk with his supervisor. I asked for his name he refused to give it to me I asked if he was the owner he said he was just a technician. I found out later when I went to BBB he was the owner. Very rude and abrubt when talking to me. It would have been very easy to let me know his work is guaranteed for 30 days. I definitely would not recommend you call Simco and if you do ask for someone else beside Don.
Description of Work: I had a home warranty from Home Choice and I called because my water heater was leaking the3y sent Don from Simco

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$65

Melissa M.
05/2019
5.0
plumbing
  + -1 more
I received a call within half an hour of requesting a quote. The plumbers arrived approximately 2 hours later (and on the early side of the quoted window for arrival). An hour after arriving my new garbage disposal was installed, tested - for operation and leaks - and ready to go. The plumbers were polite, professional and explained things as they went. I'm happy with the service that I received today.
Description of Work: replaced garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Linda M.
04/2019
1.0
plumbing
  + -1 more
We hired Simco to replace a toilet 2 years ago and the next day toilet started leaking. Don from Simco returned and fixed the problem which is why we decided to try him again now to replace faucet and valve in the tub/shower. We had to reschedule appointment as we had a death in the family and there was a problem getting back on Don’s schedule and getting him to show up, that was the first red flag. He replaced the valve and faucet and added shut offs to the shower pipes charging us $650, second red flag as I think that’s way more than it should be. Next morning my furnace wouldn’t turn on. We called a technician who does work on the side who has taken care of our furnace for years and he came over on Palm Sunday to see what was wrong. We never dreamed it was Don from Simco who cut the wires from the thermostat to the furnace when he was replacing our faucet the day before. Our furnace tech replaced the wiring and all was ok. We went to Simco Plumbing the next morning hoping Don would be professional and reimburse us the $400 for having the repairman come on a Sunday on an emergency call and having the wiring replaced, but he said we should have called him first (why would we call the plumber for our furnace????) and that he saw the wiring, didn’t know what is was and it made no sense to him so he cut them!! So after hiring him two times and having major problems both times and costing us financially I felt I had to try and let people know the poor quality of work and professionalism in this company!!
Description of Work: Replacing faucet in tub/shower

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Victoria S.
04/2019
1.0
plumbing
  + -1 more
A guy came over Saturday March 16,2019 to check out the property and give an estimate. He was very short and rude with me. I wasn't sure if it was because I was a woman or if he was having a bad day. He told me that everything was expensive and this was going to be expensive. I told him that's why im having 4 quotes from Angies list so that I can get quality work at the lowest price possible. He said he was going to email me the quote for central air installation and he never did. I ended up going with Paris heating and cooling and they were super professional and they also installed a free humidifier for finding him on Angies list!! He was the lowest of them all and very professional.
Description of Work: requested an estimate for central air install

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


LINDA O.
12/2018
5.0
plumbing
  + -1 more
Went well, no problem.
Description of Work: Install a hot water heater for Sears (replacement for one that failed).

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine V.
10/2018
5.0
plumbing
  + -1 more
It all went smoothly. Joe is polite and funny.
Description of Work: relocate washer and dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Rusty M.
10/2018
5.0
drain cleaning
  + -1 more
When appointment was made I was told I would get a call when they were on their way. Showed up an hour late with no phone calls. I understand the service industry and schedules but communication is key. Problem solved within 2 hours of arrival. Minimal mess made and cleaned up adequately. Very nice workers explained process and billing completely. Seemed a bit pricey but when your shower is filling up with yuck, you pay.
Description of Work: Plumbing obstruction cleared

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$300

Anne F.
10/2018
5.0
plumbing, water heater repair
  + 0 more
Fine. Joe outbid everyone's bid. And did a great job.
Description of Work: Replaced my hotwater heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Steve L.
07/2018
5.0
plumbing
  + -1 more
Completed the work professionally and efficiently using the highest quality part.
Description of Work: Replace a leaking outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margie K.
07/2018
5.0
plumbing
  + -1 more
Everything went well. No problems. Joe was friendly and helpful. Explained about using the faucets. And gave us some tips.
Description of Work: Had (2) exterior frost free hose faucets replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark L.
06/2018
5.0
plumbing
  + -1 more
Everything went well and to our satisfaction
Description of Work: Broken pipe repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Simco Plumbing Heating and Air Conditioning, LLC
Thank you for choosing Simco. We look forward to working with you in the future!

Amy S.
06/2018
5.0
plumbing
  + -1 more
No complaints. Joe arrived on time, did quote and was able to complete the job on the spot. No more leaks!
Description of Work: Leaking pipe, faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
06/2018
5.0
plumbing
  + -1 more
Joe and his partner (forgot his name) were excellent. They showed up on time, were very professional and took the time to explain the job to me. Because I have a finished basement, they had to go above and beyond to reach my pipes and they completed the work quickly and to a high standard. The price was exactly what I expected and I would definitely reccomend them to anyone.
Description of Work: Hose Faucet Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joseph B.
06/2018
5.0
plumbing
  + -1 more
Plumber was professional and very knowledgeable
Description of Work: Leaking shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer R.
05/2018
5.0
plumbing
  + -1 more
The plumbers were very professional, nice and on time. I will use Simco again in the future.
Description of Work: Hot water heater installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Simco Plumbing Heating and Air Conditioning, LLC
Thank you for choosing Simco. We look forward to working with you in the future!

Valerie M.
05/2018
5.0
plumbing
  + -1 more
Joe arrived on time. He explained everything and gave me the price before starting the work. I am pleased with my new faucet. I am now able to water my plants with out my hose faucet leaking.
Description of Work: outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$209

Mary S.
05/2018
5.0
plumbing, water heater repair
  + 0 more
They arrived on time and did a wonderful job. They had to do extra work but it was needed.
Description of Work: Water tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$999

Response from Simco Plumbing Heating and Air Conditioning, LLC
Thank you for choosing Simco for your plumbing needs!

Sonia N.
05/2018
5.0
plumbing
  + -1 more
I'm very pleased with the work. I had no problems with them, very good.
Description of Work: They provided all the plumbing works in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Simco Plumbing Heating and Air Conditioning, LLC
We are pleased to of provided you with great service. We look forward to working with you in the future!

    Contact information

    45 Stonewood Ave, Rochester, NY 14612


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    50
    Trade License Locale
    Town of Chili
    Trade License Authority
    Town of Chili
    Trade License Expiration
    12/31/2018

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Heating and Air Conditioning,
    Natural Gas Lines,
    Wells and Pumps,
    Water Filtration and Softening

    FAQ

    Simco Plumbing Heating and Air Conditioning, LLC is currently rated 4.3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Simco Plumbing Heating and Air Conditioning, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Simco Plumbing Heating and Air Conditioning, LLC offers free project estimates.
    Yes, Simco Plumbing Heating and Air Conditioning, LLC offers eco-friendly accreditations.
    Yes, Simco Plumbing Heating and Air Conditioning, LLC offers a 5% senior discount.
    Yes, Simco Plumbing Heating and Air Conditioning, LLC offers emergency services.
    Yes, Simco Plumbing Heating and Air Conditioning, LLC offers warranties.
    Simco Plumbing Heating and Air Conditioning, LLC offers the following services: We offer installation or repairs on water heaters, outdoor faucets,sump pumps, furnace & A/C units, kitchen faucets, sinks, garbage disposals, toilets, bathroom sinks, pedestal sinks tub & shower faucets. We also clear clogged sinks, toilets, tubs & shower drains.

    Contact information

    45 Stonewood Ave, Rochester, NY 14612


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day