Approved ProAbout us
Need a roofer in Rochester, NY? Looking for home improvements? Welcome to DP Customs N-Terior & X-Terior, located in Rochester, NY. Our fully licensed and insured general contractors specialize in all of your home improvement needs! Whether you need gutters, flooring, countertops, roof repairs, home addition builds or carpentry service, contact us today at 585-820-7022!
Business highlights
34 years of experience
Services we offer
Home Improvements, Kitchen, Bathroom & Bathroom Remodeling, Roofing, Siding, Windows & Custom Decks. General Contracting.
Amenities
Eco Friendly Accreditations
Yes
Accepted Payment Methods
- Check
Our recent projects
- 15
Assorted photos uploaded by DP Customs
Reviews
4.4163 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 25% | ||
| 6% | ||
| 5% | ||
| 2% |
Filter reviews by service
Showing 101-125 of 163 reviews
CATHY H.
Jun 2015
Interior Painting
.
Response from DP Customs
"This Is Derrick With Dp Customs I Would Like To Know What We Did To Deserve The Grade That You Gave Us However We Do Appreciate It Thanks."
Deanne D.
May 2015
Interior Painting
They were here early, set up and began the work. I did notice what I thought were too many breaks and also they packed up early waiting to be picked up.
They cleaned up everything and were pleasant. they worked hard. When I told the contractor about packing up early etc. he sent someone over the next day to do more work. The contractor was professional and stood by the work.
Response from DP Customs
"Thank You For The Review And For Being So Understanding We At Dp Customs Really Appreciate That."
Candi D.
May 2015
Interior Painting, Drywall
unknown
Response from DP Customs
"Thank You For Your Review We Try To Do A Good Job Every Time But Sometimes We Fall Short We Will Try To Do Better Next Time Derrick With Dp Customs."
Antoinette S.
May 2015
Interior Painting
They did a wonderful job. Was neat and cleanup any disruption. Was courteous and would be happy to use them again. I actually am looking at my dining room and will probably call them back.
Response from DP Customs
"Hello This Is Derrick With Dp Customs Thank You For Acknowledging That We Were courteous And That We Did A Wonderful Job.I Am Glad That You Were Happy With Us.We Look Forward To Seeing You In The Near Future ."
Cindi B.
May 2015
Interior Painting, Drywall
unknown
Response from DP Customs
"Thank You For Your Review I Really Appreciate It Derrick With Dp Customs."
Deborah D.
May 2015
Interior Painting
unknown
Response from DP Customs
"Thank You For Acknowledging That The Painter Did A Great Job And That You Were Pleased."
Nancy M.
May 2015
Interior Painting, Drywall
unknown
Response from DP Customs
"Thank You For Your Review Derrick With Dp Customs."
Alex C.
Apr 2015
Interior Painting
Showed up on time with all required equipment and positive attitude. Did the job well, on time. No complains, would use his services again.
Response from DP Customs
"Thank You For Pointing Out That We Showed Up On Time Did A Good Job We Really Appreciate That Derrick With Dp customs."
Anne B.
Apr 2015
Interior Painting
unknown
Response from DP Customs
"Thank You For Acknowledging That We Did A Good For You This Is Derrick With Dp Customs."
Lynn C.
Apr 2015
Interior Painting
It was good. They showed up on time. The quality of the work was high and the workers were professional. They just got right to work.
Response from DP Customs
"Thank You For Acknowledging That We Showed Up On Time Were Professional And Did A Good Job"
Patricia T.
Apr 2015
Interior Painting
unknown
Response from DP Customs
"Hello This Is Derrick With Dp Custom We Do Appreciate Your Review We Do Apologize For Your Experience We Will Do Better Next Time."
Michael M.
Apr 2015
Interior Painting
unknown
Response from DP Customs
"Hello This Is Derrick With Dp Customs I Am Glad That You Are Happy With The Job That We Did For You."
Linda F.
Apr 2015
Interior Painting, Drywall
unknown
Response from DP Customs
"Hello This Is Derrick With Dp Customs I Am Glad That You Were Happy With The Work That We Did For You."
Sharon O.
Mar 2015
Interior Painting
They were great.
Response from DP Customs
"Hello This Is Derrick With Dp Customs It Was A Pleasure Meeting You I Am Glad That We Were Able To Do A Good Job For You.Glad You Liked It."
DeLois C.
Mar 2015
Interior Painting, Drywall + 1 more
Very professional in the beginning. Came twice to inspect and gave me an estimate. Deal was $99.00 for $200.00 worth of drywall.
He gave an estimate of an additional $250.00. This would mean that a small job cost was $450.00.
The job was not worth an additional $250.00. I never got $200.00 worth of service and the job was never finished.
In all fairness, I had to cancel the second visit because the tenant got the flu and the tenant wants me to be present during the time the work is being done. When I called to reschedule, he never returned my call.
With this type of service, you are almost stuck using someone by paying up front for over priced work.
Ms. Crawford
He gave an estimate of an additional $250.00. This would mean that a small job cost was $450.00.
The job was not worth an additional $250.00. I never got $200.00 worth of service and the job was never finished.
In all fairness, I had to cancel the second visit because the tenant got the flu and the tenant wants me to be present during the time the work is being done. When I called to reschedule, he never returned my call.
With this type of service, you are almost stuck using someone by paying up front for over priced work.
Ms. Crawford
Response from DP Customs
"Hello I Would Like To Say That I Never Finished The Job Because I Never Heard Back From You.I Can Be Reached At 585-820-7022 Thanks."
Robert B.
Mar 2015
Interior Painting
unknown
Response from DP Customs
"Thank You For Your Response I Hope That We Can Do More Business In The Near Future Thanks Derrick With Dp Customs."
Marcia S.
Feb 2015
Interior Painting
This was just fine! The deal was for just the walls, so the trim and the ceiling were not included. I did pay them additional money to do the ceiling. They completed the 10X12 room in less than 4 hours. The pricing was very fair so I’m very satisfied with the deal. They were very professional!
Response from DP Customs
"Hello This Is Derrick With Dp Customs Thanking You For Your Positive Comments And That The Work Was Done In A Professional Manner."
Douglas J.
Jan 2015
Interior Painting
unknown
Response from DP Customs
"Thank You For Allotting Dp Customs The Opportunity To Paint For You .We Really Appreciate That Derrick With Dp Customs."
Lou J.
Jan 2015
Interior Painting
unknown
Response from DP Customs
"Thank You I Am Glad That Everything Worked Out Derrick With Dp Customs."
Teresa C.
Jan 2015
Interior Painting
They came on New Year's Day (impressive) and were fast, efficient, and really good. The only downside was they accidentally got paint on a shirt that I forgot and left on the dryer. I was quite happy. Their head guy was quite sick, so they were late, but I can't count them off much for that. I was glad they came.
Response from DP Customs
"Hello This Is Derrick With Dp Customs Please Let Me Apologize On Behalf Of My Crew That Got Paint On Your Shirt.. Please Let Me Point Out The Positive You Said That The Work Was Impressive Fast Efficient And Really Good. We Really Appreciate The Positive Words."
Brent S.
Jan 2015
Interior Painting
Painter did a fine job with the space and was both professional and courteous. The deal was specified as eight hours of painting, but when talking with the manager/owner, I was told that it is more of a job based deal. Also, after I specified I was outside of a certain range for them, I was informed I would need to pay an extra $20 to come to my location. That was not outlined in the details and I informed them they should resolve that problem. Ultimately, I was not charged the $20, but someone may not appreciate that extra $20 charge. None of these issues would cause me to not recommend DP Customs.
Response from DP Customs
"Hello This Is Derrick With Dp Customs Please Let Me Point Out The Obvious That We Could Of Charged You But We Did Not I Would Also Like To Point Out That We Did A Fine Job With The Space And That We Were Both Professional And Courteous.Thank You For Your Review."
Mike H.
Dec 2014
Interior Painting, Contractor Service
I contacted DP Customs for some interior painting after I had a great experience this summer with some exterior paining. Prior to the painting, some minor wall repair was finished that I had not had time to complete. After the painting was complete, it became obvious that the gentleman working in the house were also capable of other finishing work, so I had some floor molding installed as well as some touch up caulking done.
I believe that the work performed by DP Customs is of excellent quality and is very affordable. Each of the days DP Customs was on site, the owner came by to make sure I was satisfied with the work and to inspect the work of his employees.
If you have painting or other punch list items to tackle, you'll get solid work at a very reasonable price from these guys!!!
I believe that the work performed by DP Customs is of excellent quality and is very affordable. Each of the days DP Customs was on site, the owner came by to make sure I was satisfied with the work and to inspect the work of his employees.
If you have painting or other punch list items to tackle, you'll get solid work at a very reasonable price from these guys!!!
Mike H.
Dec 2014
Interior Painting, Exterior Painting
A painter from DP Customs came out and put in a solid 8 hours of painting. The entire exterior front of the house was painted and painted well I might add. There was high attention to detail, as many things I did not catch initially was taken care of by the painter. I could not be happier with the service at the time I ordered the work until the job was completed.
Response from DP Customs
"Thanks For Noticing That We Did A Good Job And That We Paid High Attention To Detail."
Glenda P.
Dec 2014
Interior Painting, Drywall
It went well.
Christopher B.
Dec 2014
Interior Painting, Drywall
All went well.
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
DP Customs is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
DP Customs accepts the following forms of payment: Check
No, DP Customs does not offer free project estimates.
Yes, DP Customs offers eco-friendly accreditations.
No, DP Customs does not offer a senior discount.
No, DP Customs does not offer emergency services.
No, DP Customs does not offer warranties.
DP Customs offers the following services: Home Improvements, Kitchen, Bathroom & Bathroom Remodeling, Roofing, Siding, Windows & Custom Decks. General Contracting.